Northern Tool + Equipment Reviews 1,240

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the product selection, finding a wide variety of items to meet their needs. Many appreciate the competitive pricing and the overall positive user experience, often highlighting the ease of navigating the website and the straightforward ordering process. However, some customers also noted issues with order fulfillment, including items not being shipped or incorrect products being received. A few people experienced difficulties with the website's chat function and occasional glitches during the ordering process.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the wide variety of quality... See more

Price

Reviewers highlight positive aspects of price, with many finding great deals and competitive pricing.... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and straightforward... See more

Website

Customers had positive experiences with the website. Many reviewers found the website easy to navigate, with... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process to be easy, quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To start off with the delivery time was very punctual and very fast. I was surprisingly pleased about that. The only reason I didn't give you 5 stars was because of your chat option, I wasn't able to... See more

Rated 4 out of 5 stars

I’ve been looking for a good selection of Milwaukee products to see/buy options. I’m happy with NT options but disappointed with website not returning to where I left off after adding to cart, Also wi... See more

Rated 4 out of 5 stars

Very nice experience ordering from Northern Tool. The only hiccup is that a $25 gift card is advertised for orders over $100....but when I typed in the code to save $5 on your first order, the $25 gi... See more

Rated 4 out of 5 stars

Pricing was ok. Viewing of pages were somewhat difficult. Closest store approx. 200 miles, therefore free shipping would cost more than shipping to my address.


Company details

  1. Home Furniture Shop
  2. Garden centre

Information provided by various external sources

NorthernTool.com's product lines include generators, portable generators, pressure washers, grounds maintenance, heaters and stoves, trailer parts, engines, water pumps, lawn sprayers, tractors, hydraulics, hand, air and power tools, and more!


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Rated 4 out of 5 stars

good selection…

I’ve been looking for a good selection of Milwaukee products to see/buy options. I’m happy with NT options but disappointed with website not returning to where I left off after adding to cart, Also wish there was a 1ST RESPONDER discount offered (like many others offer)

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Don't Ordered Scaffolding from Northern tools…

Ordered Scaffolding from Northern tools and its been over a month and is unusable all bent up in freight sent picture and all proof and absolutely nothing done to date they **update 1.30.2026 still zero correspondence from Northern tool they seem to not care about the fact that what I received from them is essentially scrap metal. This should make you think of where you spend your money I will not be buying anything from Northern tool Don the owner use to be a stand up business man but ultimately this is his responsibility.

2 December 2025
Unprompted review
Rated 2 out of 5 stars

Back ordered item

Ordered a “Daily Deal” back in the beginning of December, still haven’t received item. No email stating item was back ordered and availability would be sometime in January. You charge my card and I don’t have your product. Definitely won’t recommend Northern Tools for anything.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

We heat our home with firewood

We heat our home with firewood, and my husband’s always doing something regarding firewood, either a procuring it or getting it or stacking it or splitting it and he had a near mishap about a month ago, where he could’ve lost a finger.
He’s definitely stubborn and didn’t think he needed it, but I see him using it all the time now for kindling. I took a picture. I was going to upload it to this, but I don’t see how I could do that.
Thank you!!

8 January 2026
Unprompted review
Rated 4 out of 5 stars

Pricing was ok

Pricing was ok. Viewing of pages were somewhat difficult. Closest store approx. 200 miles, therefore free shipping would cost more than shipping to my address.

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Northern shipped the wrong product and won't correct their error!

Unfortunately, I can't rate them at zero! I ordered a welding helmet from Northern as a Christmas present and they sent me a pair of sawhorses! I called to have them correct their error and send the right product and Northern's response was, because we ordered from them through Amazon, they were not obligated to correct any errors made in the order but I had to correct the problem with Amazon. Amazon didn't ship the incorrect product and when I called Amazon, their response was that we had to deal directly with Northern Tool! How is that for a circular blame game? Will never do business with Northern again and, if you are smart, you will stay away as they have no integrity in dealing with wronged customers.

22 December 2025
Unprompted review

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