Took work van in for MoT was provided with a replacement vehicle which was very clean and fit for purpose, came with a full tank of fuel as well
Company replied
Location
Switch locationUnit 34 Glebe Industrial Estate, Normanby Road, DN15 6AL Scunthorpe, Lincolnshire, GB
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See what reviewers are saying
Was provided a car from NorthGate Scunthorpe which developed some issues after delivery. The staff were helpful and courteous and dealt with the issues quickly and without fuss. I was back on my way... See more
Company replied
We have been Northgate customers for a number of years and have found the staff at the Scunthorpe branch to be very friendly, efficient and attentive to our needs at all times. Excellent all round
Company replied
Got booked in at short notice into the Scunthorpe branch. Was treated both professionally and friendly. Exceeded my expectations as I had a holiday booked the following day. Would highly recommend and... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Unit 34 Glebe Industrial Estate, Normanby Road, DN15 6AL, Scunthorpe, Lincolnshire, United Kingdom
- 01724 844435
4.9
Excellent
111 reviews
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took work van in for MoT
Took work van in for MoT was provided with a replacement vehicle which was very clean and fit for purpose, came with a full tank of fuel as well
9 April 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Thomas, thank you for your great review!
We're really pleased to hear that your experience went smoothly while your work van was in for its MoT.
It’s fantastic to know the replacement vehicle met your needs, was clean, and ready to go with a full tank—just as it should be. We always aim to keep things as convenient and hassle-free as possible.
We appreciate you taking the time to share your feedback and look forward to supporting you again in the future!
Take care,
Imogen
Hire van booked in for a service
Hire van booked in for a service, arrived and signed a couple of forms, staff were very friendly and helpful comfy waiting area and tea/coffee available whilst waiting, service was completed promptly and efficiently, definitely recommend
1 April 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your review, Stuart!
It is great to hear everything went smoothly with your service visit and that the team made you feel welcome. A comfortable waiting area and a quick, efficient turnaround can make all the difference ☕🚐
We really appreciate the recommendation and hope to see you again soon!
Take care,
Emma
5 star service
Great customer service and kept informed every step of the way about my vehicle
27 March 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Garry,
Thank you for taking the time to share your experience.
We’re really pleased to hear that you felt well supported throughout the process and that you were kept fully up to date while your vehicle was with the Scunthorpe branch. Clear and consistent communication is something we place a lot of importance on, so it’s great to know it made a difference.
We appreciate your kind words and your support. If you ever need any help in the future, the team will be more than happy to assist.
Thanks again,
Emily
Northgate great service
Northgate great service. Green flag not so good
17 March 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Martin, thank you for taking the time to share your feedback.
We’re really pleased to hear you received great service from Northgate Vehicle Hire. We’re sorry to hear that your experience with Green Flag didn’t meet expectations on this occasion.
Your feedback is important, and we’ll make sure it’s shared with the relevant teams. If you’d like to provide any more details, we’d be more than happy to look into this further for you.
Thanks again for your review, and we hope to continue providing you with a great service moving forward.
Take care,
Imogen
So easy to work with
So easy to work with, any issues got ironed out asap would recommend
17 March 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Sam, thank you for taking the time to leave us such a great review!
We’re really pleased to hear that you found us easy to work with and that any issues were resolved quickly. Providing a smooth and hassle-free experience is exactly what we aim for, so it’s fantastic to know we delivered on that for you.
We truly appreciate your recommendation and look forward to working with you again in the future.
Take care,
Imogen
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for taking the time to leave a review, Brendan! ⭐
We’re really pleased to hear that you received polite and efficient service from the team. Providing a smooth and positive experience for our customers is always our aim.
We appreciate your feedback and hope to see you again in the future! 😊 Thank you for choosing Northgate!
Take care,
Emma
Vehicle re call
Very professional friendly staff vehicles are always in top condition 👍 would highly recommend.
5 March 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Jarryd, thank you for the great review!
We're really pleased to hear you find our team professional and friendly, and that the vehicles are always in top condition. Your recommendation means a lot to us.
Thanks again for your support!
Take care,
Imogen
Great service from NorthGate…
Was provided a car from NorthGate Scunthorpe which developed some issues after delivery. The staff were helpful and courteous and dealt with the issues quickly and without fuss.
I was back on my way within 20mins
13 February 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Anthony, thank you for taking the time to share your experience.
We’re sorry to hear the vehicle developed an issue after delivery, but we’re really pleased our team at Northgate Scunthorpe were able to step in quickly and get you back on the road within 20 minutes. Providing a helpful, courteous and hassle-free service is exactly what we aim for.
We truly appreciate your understanding and your kind words about the team — we’ll be sure to pass your feedback on to them. Safe travels, and we’re here if you need anything in the future! 🚗
Take care,
Imogen
Very frendly staff
Very frendly staff, fast service. Sorted problem out asap
10 February 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Thomas, thank you for your great review!
We’re so glad to hear you found our staff very friendly and that the service was fast. It’s especially good to know we were able to sort the problem out ASAP for you — that’s exactly what we aim for.
We really appreciate you taking the time to share your experience and look forward to helping you again in the future!
Take care,
Imogen
Service for company car
Outstanding service, only good words about the stuff, quick to sort thing out!
12 January 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Justinas,
Thank you for taking the time to share your feedback. We’re really pleased to hear that your experience was such a positive one and that everything was handled promptly and smoothly. The team works hard to make sure issues are dealt with efficiently while still offering a friendly and supportive approach, so your comments mean a great deal.
We truly appreciate your kind words and your support. If you ever need assistance again, we’ll be more than happy to help.
Take Care,
Emily
Lovely man just taken care of my van…
Lovely man just taken care of my van needs at northgate Scunthorpe. Polite pleasant and professional.
8 January 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Claire, thank you for your kind review!
We’re delighted to hear that our team at Northgate Scunthorpe took great care of your van needs and provided polite, pleasant, and professional service.
We really appreciate your feedback and look forward to helping you again in the future. 😊
Take care,
Imogen
fantastic service
fantastic service
fast and efficiant at booking vans in for service
staff are welcoming and freindly .
would use again .
8 January 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Matt, thank you so much for your kind review!
We’re really pleased to hear you found our service fast and efficient, and that our team made you feel welcome.
We truly appreciate your feedback and look forward to helping you again in the future. 🚐😊
Take care,
Imogen
Scunthorpe Branch ...excellent
We have been Northgate customers for a number of years and have found the staff at the Scunthorpe branch to be very friendly, efficient and attentive to our needs at all times. Excellent all round
31 December 2025
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Stephen, thank you for your excellent review!
We really appreciate your continued loyalty over the years. It’s great to hear that the team at our Scunthorpe branch have consistently been friendly, efficient, and attentive to your needs. I’ll be sure to pass on your kind words to them — they’ll be delighted.
Thanks again for your support! 😊
Imogen
Fantastic service and warm welcome
Fantastic service and warm welcome
7 January 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi James,
Thank you very much for taking the time to leave such positive feedback. We’re delighted to hear that you had such a pleasant experience and that you felt genuinely welcomed during your visit. Creating a friendly, professional environment where customers feel comfortable and well looked after is something our team takes great pride in.
Your kind words mean a lot to everyone here and will be shared with the team. We truly appreciate your support and look forward to welcoming you back whenever you need our help in the future.
Thanks again,
Emily
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Jamie, thank you for your lovely feedback!
We’re really glad to hear you found the service great, friendly, and prompt. Your support means a lot to the team.
Thanks again for taking the time to share your experience! 🌟
Take care,
Imogen
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Brad, thanks so much for your review!
We're really glad to hear that we were able to get your van fixed quickly and get you back on the road.
If you ever need anything in the future, we’re always happy to help!
Take care,
Imogen
Excellent communication and quality…
Excellent communication and quality service, thank you
1 September 2025
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Tim, thank you for your lovely feedback!
We’re really pleased to hear you appreciated our communication and quality of service.
It means a lot to us, and we’re here whenever you need assistance again!
Take care,
Imogen
Friendly and helpful
Everyone friendly and helpful, got sorted straight away.
15 September 2025
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Karen, thanks so much for your kind words!
We’re delighted to hear that our team was friendly, helpful, and got everything sorted out quickly for you.
We’re always here whenever you need us!
Take care,
Imogen
Excellent people at Scunthorpe
Excellent staff very friendly and helpful
18 September 2025
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Chris, thank you so much for your kind words!
We’re delighted to hear our staff made such a positive impression with their friendliness and helpfulness. We’ll be sure to pass on your compliments to the team!
Looking forward to assisting you again soon.
Take care,
Imogen
My visit to Scunthorpe branch was very…
My visit to Scunthorpe branch was very good
6 September 2025
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Phillip, thank you for your feedback!
We’re glad to hear your visit to our Scunthorpe branch was very good.
If there’s anything else we can assist with, please don’t hesitate to get in touch!
Take care,
Imogen
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