I get great service from NW Pharmacyand if there is ever a delay, usually supply line shortages, they always communicate reasons and status promptly. And I save a ton of money
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Review summary
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Reviews shaping this summary
North West Pharmacy make the whole process easy. a website that is user friendly. It's not like going to the neighborhood Pharmacy and getting your prescription next day, but the price makes up for... See more
Company replied
The staff is friendly. The medications are delivered in a timely manner, and always dispensed correctly. I need one medication that's BRAND and it's so much cheaper than any place else, by thousands a... See more
Company replied
We have used your services for several years and have never had a complaint! All of our prescriptions have been processed quickly and professionally! The cost savings is remarkable as compared to wha... See more
Company details
- Pharmacy
- Chemist
- Online Pharmacy
- Online Prescription Medication Vendor
- Veterinary Pharmacy
- Wholesale Drugstore
About NorthWestPharmacy.com
Written by the company
Contact info
NorthWestPharmacy.com Call Center, Langley Mall (Canada Post), PO Box 56056, V3A 5N8 , Langley, British Columbia, Canada
- 1-866-539-5330
- CustomerService@NorthWestPharmacy.com
- www.northwestpharmacy.com
4.8
Excellent
15k reviews
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Courtesy efficient reasonable pricing
Courtesy efficient reasonable pricing
28 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Lynette,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Great Pricing & Service
Working with Northwest Pharmacy is a pleasure - it's easy, reliable, and they work WITH you. So happy to use them, and the pricing is excellent, always much better, usually one third the price of getting in the USA. Thank goodness I found them!
2 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Sharonlee,
We are grateful for your feedback and appreciate you taking the time to leave such kind words.
The NorthWestPharmacy.com Team
Above and beyond helpful and prices are…
Above and beyond helpful and prices are much better
21 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Nancy,
Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Good service, less expensive than US
I’ve been using Northwest pharmacy for about 2 years now for a product that is twice as expensive in the US, even with Insurance. I’ve been pleased with the service. The fees add another $30 but it’s still cheaper. Online payment option would be more convenient than sending a check for account withdrawal.
26 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Beverly,
We are happy you were satisfied overall with the product quality and service we provided, and we thank you for sharing your thoughts with us. We understand that online payment would be more convenient. Due to industry restrictions, we’re unable to accept credit cards, so we use secure bank‑withdrawal payments instead. The check only needs to be uploaded once, and future orders can be billed automatically. We continue to review new secure payment options and will update our website if anything changes.
We look forward to serving you in the future and appreciate your feedback.
The NorthWestPharmacy.com Team
I ordered from Northwest Pharmacy for…
I ordered from Northwest Pharmacy for years. Their prices are great and service is dependable.
24 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Dona,
Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Prices are good
Prices are good! Service is very good! Rey easy to place order
15 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Irma,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Northwest Pharmacy has been completely trustworthy
Northwest Pharmacy has provided me with my COPD meds for many years. They have been completely trustworthy and have provided these meds at a much lower price than I could have purchased them in the US for.
24 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Alvin,
Your input is greatly valued. We appreciate your business and are grateful to be a part of your healthcare plan.
The NorthWestPharmacy.com Team
NW pharmacy is quite reliable
NW pharmacy is an organized, efficient vendor who does what they promise. They have honed their process to be clean, reliable, and designed for the comfort and ease of their clients. They are trustworthy and communicative. I have never experienced poor service at any time over the years I have been using them. I purchase an expensive item every three months and they are able to find it at a lower price than I can in the USA. I highly recommend them.
2 February 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Annie,
We are grateful for your feedback and appreciate you taking the time to leave such kind words.
The NorthWestPharmacy.com Team
The price was the first reason I became…
The price was the first reason I became acquainted with Northwest Pharmacy but the service I received was exemplary. Their service eclipsed the price benefit. I am a very happy customer!
10 June 2025
Unprompted review
Reply from NorthWestPharmacy.com
Dear Chester,
We are grateful for your kind words. It was our pleasure to serve you as we anticipate the opportunity to do so in the future.
The NorthWestPharmacy.com Team
Great prices and great service.
14 January 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear David,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Reliable and Never a Problem
I have been using northwestpharmacy.com for more than 10 years. I have never had problem with an order. I really appreciate the fact that they have a phone number where you can call if you need to speak to someone. They are a good value and they have been reliable.
23 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Mark,
Thank you for sharing your experience with us. We look forward to serving you in the future.
The NorthWestPharmacy.com
Northwest Pharmacy is the best place to…
Northwest Pharmacy is the best place to get meds for my cat. No one in the US could provide what he needed. I'm thankful for this pharmacy. They are always quick about getting his meds to me and keeping in touch with me about refills.
23 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Vickie,
Your input is greatly valued. We appreciate your business and are grateful to be a part of your cat's healthcare plan.
The NorthWestPharmacy.com Team
Reply from NorthWestPharmacy.com
Dear Margaret,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
All my experiences with the team have…
All my experiences with the team have been easy and quick.
31 March 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Ronald,
We are happy to hear of your positive experience. We appreciate your business and are eager to be of service to you in the future.
The NorthWestPharmacy.com Team
I appreciated the updates keeping me…
I appreciated the updates keeping me informed.
Thank you.
21 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Lynn,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
I found an also reputable pharmacy in…
I found an also reputable pharmacy in Canada. 3 months of an eliquis generic was 65% cheaper than yours. I was informed about the pharmacy by my cardiologist. That's a big deal for a senior who has a minimal amount of cash each month.
2 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Mary,
Thank you for sharing your feedback. We understand how important affordable medication is, especially for seniors on fixed incomes. We do offer a Lowest Price Guarantee and can beat a lower online price from any CIPA‑certified pharmacy.
A member of our team will be reaching out to you shortly to ensure your concerns are fully addressed and to review any price‑matching options that may help.
The NorthWestPharmacy.com Team
Very knowledgeable and helpful customer…
Very knowledgeable and helpful customer service. Provides up to date situation on the order.
3 March 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Carol,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Easy to communicate with
Easy to communicate with. You don't get a robot when you call them. Prices are great, service is excellent.
15 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Tom,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
The customer service is great
The customer service is great; I appreciate the time the pharmacist takes to explain things. I like tracking my order as well.
2 February 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Susan,
Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
I ordered my prescription on March 19th…
I ordered my prescription on March 19th it's now April 20th and haven't received it yet I'm looking for a refund after using this service for years they have failed
20 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Richard,
Thank you for being a loyal customer — we truly appreciate the many years you’ve trusted us with your prescriptions. We sincerely apologize for the delay you’re experiencing with this order.
While our standard delivery window is 8–18 business days, in rare cases circumstances outside our control can cause a shipment to arrive outside that timeframe. We understand how frustrating this is, and we share your concern.
We’ve tracked your package, and it arrived at a USPS facility in Barnegat, NJ today, which indicates it is moving through the final stages of delivery.
We want your experience to be commensurate with the high level of service you’ve always received from us, so a senior member of our team will be reaching out to you shortly.
The NorthWestPharmacy.com Team
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