Ordered 2 mens bracelets and with expedited shipping. Said to expect shipping update in 48 hours. Here I am 7 days later and have nothing. No response to emails and they don't answer their calls.... See more
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The bracelet is as shown on the pictures, very nice. Shipment to Germany took almost a full month, with the package having a Chinese sending address, a bit long time for my feelings. Especially when... See more
Company replied
First off I could not believe the apparent value that I am getting. but I will have to wait and see what my bracelet will look and feel like. Secondly the free shipping is what made me order. s... See more
Company replied
I very much enjoyed this site and shipping in it. There are so many great options to choose from and the prices ate outstanding!! I'd also like to say that the CEO personally emailed me and thanked me... See more
Company details
- Jewellery shop
- also in
- Clothing Shop
Information provided by various external sources
Top Fashion jewelry online store. At NorthWrist we're all about the details. From leather wrap bracelets to quality statement rings. EXCLUSIVELY FOR HIM
Contact info
United States
- www.northwrist.com
3.2
Average
492 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Don't recommend
Hope they will provide better customer service next time
6 March 2020
Unprompted review
Reply from Northwrist
Hi there!
Thank you for bringing this to our attention. We are devastated to hear you had such a bad experience with us. We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. We’ll strive to do better. We have sent you an email, kindly check and respond once you received it.
Smooth experience so far
Smooth experience so far. Payment is fast and easy and the products seem of good quality.
5 March 2020
Unprompted review
Reply from Northwrist
Hi Enrico,
Thanks for the wonderful review. We appreciate doing your business with us.!
Have a pleasant day!
Enjoyed the shopping experience.
Enjoyed the shopping experience.
Little more info on when item will ship would be nice. I dont know if it's a week or month from now. (Maybe I missed it) Other then that, I love your website and the easy check out. Thanks and keep it up.
4 March 2020
Unprompted review
Reply from Northwrist
Hi Ike,
We are incredibly grateful that you took the time out to leave us this note. Shipping Policies listed on the website at Nothwrist.com. Please keep your email active for a real-time update about your order.
Thank you and have a nice day!
Excellent communication
Excellent communication, quality product. Everything a customer requires. Thankyou
4 March 2020
Unprompted review
Reply from Northwrist
Hi Ian,
Thank you for taking the time to leave us such a beautiful review. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
Have a nice day!
When all hope was lost.... 💥!
My experience with Northwrist was excellent. Great items at a very reasonable price. Personally I was searching for a ring I had seen at a different store that had been discontinued and BAM! There it is at Northwrist! And cheaper too. I will definitely recommend Northwrist to my friends and family
4 March 2020
Unprompted review
Reply from Northwrist
Hello Mathew, we are absolutely delighted that you enjoyed using our product. Our team at Northwrist strives to provide you with the absolute best, every day. We all love what we do. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.
Confirmation emails must be updated
Although I'm still waiting for my first order from Northwrist, the products seem like good quality and excellent style/design. Pricing is reasonable, too.
I'm looking forward to receiving my order and wearing a nice new ring!
4 March 2020
Unprompted review
Reply from Northwrist
Hi Alex,
Thank you for taking the time to leave us such a nice review. We are glad that you loved our style/design, our dedicated staff will be pleased to learn of your high praise and we're overjoyed to receive your compliments and appreciation.
Have a nice day!
So far,so good
So far,so good. I can only rate ordering procedure so far. I only placed my order 2 days ago. The process was easy. I received confirmation of my order within 2 hours. I have received correspondence from them twice so far.
2 March 2020
Unprompted review
Reply from Northwrist
Hi Walter,
Thank you for your positive review. Please keep your email active for real-time updates about your order. We really appreciate doing your business with us.
Have a wonderful day!
Easy checkout
Easy enough ordering process. The only annoyance was the pop ups asking to add items. Hopefully the product ships fast and arrives quickly.
1 March 2020
Unprompted review
Reply from Northwrist
Hi there,
We are incredibly grateful that you took the time out to leave us this note. Your feedback is greatly appreciated. Please keep your email active for real-time updates about your order. Thank you for your patience.
Easy peasy
It was so easy to order. They even had discounts if you spent over a certain amount of money! Can't wait to get my bracelets!
1 March 2020
Unprompted review
Reply from Northwrist
Hi Jen,
Thank you for taking the time to leave us such a beautiful review. We are improving our product, each day, day by day. So, it's great to know that your experience in purchasing the item was easy. If there are any other features that you'd like to suggest, please do let us know.
Have a wonderful day!
I have been seeing the companies…
I have been seeing the companies products for a while now. I have decided to purchase, what will be the first of several buys. As I love the look of Northwrist.
It was easy to purchase and the support is fabulous.
Les
29 February 2020
Unprompted review
Reply from Northwrist
Hi Les,
Thank you for taking the time to leave us such a beautiful review. The team here at Northwrist is completely devoted to our work and customer service is one of the foundation pillars on which this company has been built. It gives us great encouragement to get positive feedback from you.
Have a wonderful day!
Great looking products
Great looking products, and fast, friendly customer service! Shortly after my order was placed, I received an update letting me know my my order had been received, and that they were getting it ready. Can't wait to get my bracelet. I'll definitely be back for more. Thanks!
29 February 2020
Unprompted review
Reply from Northwrist
Hi Samuel,
We are incredibly grateful that you took the time out to leave us this note. We are absolutely delighted that you enjoyed our service. We're also overjoyed to receive your compliments and appreciation. Again, thank you so much!
Have a wonderful day!
It’s a really unique shopping…
It’s a really unique shopping experience.
27 February 2020
Unprompted review
Reply from Northwrist
Hi Jianxuan, Thank You for giving us a shot, and even more for leaving us this review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. :)
this is the first time I've had…
this is the first time I've had dealings with you so far----very satisfied
26 February 2020
Unprompted review
Reply from Northwrist
Thank you for giving us your valuable feedback, Donald! We take pride in giving outstanding service to every customer. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. :)
Im super satisfied about this web site
Im super satisfied about this web site! I reccommended it
26 February 2020
Unprompted review
Reply from Northwrist
Thank you for taking the time to leave us such a nice review, Daniel!
We really appreciate your recommendation. You have a good one! :)
A beautiful and unusual retro styled…
A beautiful and unusual retro styled bracelet. Cant wait to receive it.
25 February 2020
Unprompted review
Reply from Northwrist
Hi Eddie,
We are incredibly grateful that you took the time out to leave us this note. We're overjoyed to receive your compliments and appreciation. Have a wonderful day!
It's been a month and my order still…
It's been a month and my order still hasn't shipped. Hardly what I'd call great customer service. They offered me a discount on my next order. At this rate I'm unlikely to order again so I asked about a discount on this order. They ignored my email.
25 February 2020
Unprompted review
Reply from Northwrist
Hi Steve,
Thank you for taking the time to leave us a review. Firstly we want to apologize to you for any problem that you have faced because of this, we want to tell you that we take customer feedback very seriously. We see that the primary issue arises out of a miscommunication from us. We are already working on rectifying this. Meanwhile, a staff member sent you an email. Kindly respond once you received it. Thank you for your patience in this matter.
Almost lost me
When I saw the koi ring I thought it was perfect for me, I am a Pisces and I guess y’all got me with some algorithm. I had some difficulty getting through the purchase, it came up with two rings and I only wanted the one. Backing out of that was a pain, but the order went through.
25 February 2020
Unprompted review
Reply from Northwrist
Hi JC,
Thank You for bringing this situation to our notice. We want to tell you that we take customer feedback very seriously. So, we hope you will give us an opportunity to check the status of your order and resolve your concern right away. Kindly check your private message and respond once you receive it.
A great shopping experience
A great shopping experience! Awesome merchandise and a very friendly staff. I highly recommend this store!
24 February 2020
Unprompted review
Reply from Northwrist
Hi Malcom,
Thanks for giving a shot! Your 5-star review is greatly appreciated. We also thank you for doing your business with us and for complimenting our store. Its customers like you that make our job wonderful. :)
Great designs
These guys have some really clean cut, nice looking products. They have some great designs and quality material included.
22 February 2020
Unprompted review
Reply from Northwrist
Hi Ethan,
Thank you for taking the time to leave us such a nice review. We really appreciate your compliment towards the designs of our products. It gives us great encouragement to get positive feedback from you. If there are any other features that you'd like to see, please do let us know.
Have a wonderful day!
All good looking jewellery but fell in…
All good looking jewellery but fell in love with the plain black titanium ring. Easy ordering and now can’t wait for it to arrive.
21 February 2020
Unprompted review
Reply from Northwrist
Hi Peter,
Firstly, we want to thank you for willingly spending your time to write us a review. We are improving our product, each day, day by day. So, it's great to know that our customers are loving it. If there are any other features that you'd like to see, please do let us know.
Have a wonderful day!
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