Ordered 2 mens bracelets and with expedited shipping. Said to expect shipping update in 48 hours. Here I am 7 days later and have nothing. No response to emails and they don't answer their calls.... See more
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The bracelet is as shown on the pictures, very nice. Shipment to Germany took almost a full month, with the package having a Chinese sending address, a bit long time for my feelings. Especially when... See more
Company replied
First off I could not believe the apparent value that I am getting. but I will have to wait and see what my bracelet will look and feel like. Secondly the free shipping is what made me order. s... See more
Company replied
I very much enjoyed this site and shipping in it. There are so many great options to choose from and the prices ate outstanding!! I'd also like to say that the CEO personally emailed me and thanked me... See more
Company details
- Jewellery shop
- also in
- Clothing Shop
Information provided by various external sources
Top Fashion jewelry online store. At NorthWrist we're all about the details. From leather wrap bracelets to quality statement rings. EXCLUSIVELY FOR HIM
Contact info
United States
- www.northwrist.com
3.2
Average
492 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great looking products
Great looking products. And awesome (timely) customer service response time.
19 February 2020
Unprompted review
Reply from Northwrist
Hi Chad,
Thank you for taking the time to leave us such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. That's how much your review means to us all.
Have a great day!
Good merchandise
19 February 2020
Unprompted review
Reply from Northwrist
Hi Juan,
Thank you for taking the time to leave us such a nice review. We are absolutely delighted that you liked our merchandise. We really appreciate your feedback. Have a wonderful day! :)
Great range of great looking products
Great range of great looking products, lots of helpful emails about order progress and a friendly team
17 February 2020
Unprompted review
Reply from Northwrist
Hi Luke,
Firstly, we want to thank you for willingly spending your time to write us a review. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
Have a wonderful day!
Great shopping experience
Great shopping experience. My order was cut short due cell disruption. They quickly contacted me and helped me finish transaction.
14 February 2020
Unprompted review
Reply from Northwrist
Hi Matt,
Thank you for giving us your valuable feedback. We are improving our product, each day, day by day. If there are any other features that you'd like to see, please do let us know.
Have a wonderful day!
I through I had problem with my order…
I through I had problem with my order by getting message stating that I had not completed my order,as fund had been taken from my account,So I send email regarding to this, matter and so please when Adam contacted me ,this give faith in this company well done Adam
14 February 2020
Unprompted review
Reply from Northwrist
Hi Peter, Thank You for giving us a shot, and even more for leaving us this review. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. :)
customer service is lacking
I like their products, but customer service is lacking.
I had placed a large order, and after several months multiple items never arrived. I was given a store credit rather than a refund. However my store credit can only be applied as a discount code, and the person I dealt with is unable to acknowledge that discount codes and store credit are two separate things. I should not have to choose between using my store credit vs site-wide discounts that everyone else has available to them.
It's been weeks of emailing back and forth with no progress. Hopefully if you make an order, you'll receive it. If you don't, hopefully you'll get a refund rather than store credit. Otherwise say goodbye to the sweet deals that made you want to order items in the first place.
Also, don't be mislead by the reviews on their site. They're all 4 stars plus, but there seems to be no way of adding your own review which might be less favourable.
11 February 2020
Unprompted review
Reply from Northwrist
Hi Steven,
We would like to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers and we want to tell you that we take customer feedback very seriously. We will use the feedback to make us better. And again, thank you for accepting the offer and I hope you change the perception of our company.
Have a wonderful day!
The varied product options and designs…
The varied product options and designs surely is catchy and the delivery time is quite appealing.
Can't wait to get my hands on the product in 3-5 days time.
Ajay
10 February 2020
Unprompted review
Reply from Northwrist
Hi Ajay, thanks for taking the time to share your prestigious review. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Hoping for your patience and please keep your email active for real-time updates about your parcel.
Have a wonderful day!
honestly one of a few shops that offers…
honestly one of a few shops that offers good quality at a reasonable price and has many products
9 February 2020
Unprompted review
Reply from Northwrist
Hi Luka,
Thank you for taking the time to leave us such a beautiful review. It's great to know that our customers are loving it. If there are any other features that you'd like to see, please do let us know.
Have a wonderful day!
I am very pleased with the selection to…
I am very pleased with the selection to choose from. I am interested in other items,but would like to wait until I receive my bracelet before I make my next selection. Thank you very much.
9 February 2020
Unprompted review
Reply from Northwrist
Hi Dean,
We are incredibly grateful that you took the time out to leave us this note. We are absolutely delighted that you are pleased with the selection. We are improving our product, each day, day by day. If there are any other features that you'd like to see, please do let us know.
So excited to get my octopus ring
So excited to get my octopus ring! Thank you so much much making a dope ring
8 February 2020
Unprompted review
Reply from Northwrist
Hi Cassidy,
Thank You for giving us a shot, and even more for leaving us this review. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Have a great day!
I found the wedsite very user friendly
I found the wedsite very user friendly. I like some of the products you sell and hope you continue to produce more.
7 February 2020
Unprompted review
Reply from Northwrist
Hi Tadhg,
Thank you for taking the time to leave us such a nice review. We are grateful for your recommendation and if there are any other features that you'd like to see, please do let us know.
Have a great day!
leather bracelets
Bought leather bracelets kit. Shipping delays were fine. Loved the looks but after I wore them 4-5 times 2 of them broke so I am very disappointed overall
7 February 2020
Unprompted review
Reply from Northwrist
Hi Marc,
Thank You for bringing this situation to our notice. We want to tell you that we take customer feedback very seriously. We are here to help, kindly check your private message and respond once you received it.
I haven’t received my order and it’s…
I haven’t received my order and it’s been nearly a month
5 February 2020
Unprompted review
Reply from Northwrist
Hi James,
We want to thank you for bringing this to our attention and we're extremely sorry to hear about your experience. We are here to help you out and check the status of your order. We have sent you a private message kindly check and respond once you received it.
Thank you for your patience.
Very easy to place an order and move…
Very easy to place an order and move around the web site
4 February 2020
Unprompted review
Reply from Northwrist
Hi Michael,
Thank you for giving us your valuable feedback. We are improving our product, each day, day by day. So, it's great to know that our customers are loving it. If there are any other features that you'd like to see, please do let us know.
Have a fabulous day!
I really liked to shop whit you
I really liked to shop whit you i will buy again for sure great service!
3 February 2020
Unprompted review
Reply from Northwrist
Hi Jayson,
Thank you for taking the time to leave us such a nice review. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
Have a wonderful day! :)
Stylish octopus ring!
I love the look of the octopus ring and am excited for it to arrive. I’ve been eying it for a long time and decided to go for it. It’s stylish, but not garish. Awesome product.
3 February 2020
Unprompted review
Reply from Northwrist
Hi Joel,
Thank you for giving us your valuable feedback. We are glad that you loved the item. It gives us great encouragement to get positive feedback from you. We are also excited about your item. Please keep your email active for real-time updates.
Have a great day!
Found the website excellent
Found the website excellent, easy to use and checkout procedure pain free.
2 February 2020
Unprompted review
Reply from Northwrist
Hi Chris,
Thank you for taking the time to leave us such a nice review. We really appreciate that and we are absolutely delighted that you enjoyed using our website. Again thank you so much and you have a great day!
I really like how easy it was to make…
I really like how easy it was to make my way threw the site but could improve your receipt system
31 January 2020
Unprompted review
Reply from Northwrist
Hi Ben,
Thank you for giving us your valuable feedback and we appreciate it. We will keep this in mind. Aside from that, if there are any other features that you'd like to see, please do let us know.
Have a great day!
So far Great Experience.
So far, my experience with Northwrist has been faultless and easy to make my purchase. Comms are excellent and I am looking forward to receiving my purchase.
29 January 2020
Unprompted review
Reply from Northwrist
Hi Brian,
We are incredibly grateful that you took the time out to leave us this note. We are improving our product, each day, day by day. So, it's great to know that our customers are loving it. Hoping for your patience with your recent purchase and we can't also wait for you to receive it soon as possible.
Have a wonderful day! :)
I had an issue with my postal code in…
I had an issue with my postal code in Canada. The manager react promptly and was able to fix the problem in no time and my satisfaction
28 January 2020
Unprompted review
Reply from Northwrist
Hi Mike,
Thank You for giving us a shot, and even more for leaving us this review. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Its customers like you that make our job wonderful. We look forward to serving you again.
Have a wonderful day!
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