Ordered a set of tires for one of my trucks. Website is effortless to use and super simple. Tires arrived within a few days of placing order with no issues. Not to mention I have used NTW a few times... See more
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The delivery was extremely fast. The delivery preceded the shipping confirmation. Luckily, someone was here to sign for the tires. The tires were ordered on a Friday. Two tires were received on Su... See more
National Tire and Wheel is 100% on point! I have been scammed by 2 other companies trying to find some very rare tires. After placing my order online I called and spoke with one of their staff and he... See more
Company replied
Placed 2 separate orders. Both orders shipped immediately and were received in 2 days. Tires are exactly as advertised. Have purchased from NTW in the past as well and have never been disappointed. Cu... See more
Company replied
Company details
Written by the company
National Tire & Wheel Off Road Tires Wheels & Accessories for 4x4 Trucks, SUV's and Jeep Vehicles.
Contact info
Garden Court 5, 26003, Wheeling, United States
- 1-(800)-847-3287
- info@ntwonline.com
- www.ntwonline.com
4.6
Excellent
779 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great price
Great price. Awesome customer service. Told me where product was, when it would ship, etc. Will definitely use again!!
29 December 2023
Reply from National Tire & Wheel
Thanks for the great review and the order. We appreciate both.
How quickly it was delivered
How quickly it was delivered! And exactly what I ordered
27 December 2023
Reply from National Tire & Wheel
Thanks for the great review and the order. We appreciate both.
Fast shipping
28 November 2023
Reply from National Tire & Wheel
Thanks for the review and the order. We appreciate both.
Fast delivery
2 December 2023
Reply from National Tire & Wheel
Patrick, Thanks for the review and the order. Have a great Christmas.
Great service
Very happy with them ,had 1 tire with bad bead ,after some pictures they sent out new replacement tire right away
28 November 2023
Reply from National Tire & Wheel
Al, Sorry for the issue but hopefully everything is good now. Thanks for the review and the order. We appreciate both.
Best Tire Shop
I have 16.5 rims. Tires have been nearly impossible to find. I found these guys and their website was easy to use, the product was reasonably priced, and the lead time was better than I ever could've imagined. Next time I need tires for either of my trucks, I will be using these guys!
29 November 2023
Reply from National Tire & Wheel
Quentin, Yes, the 16.5 stuff is getting harder and harder to get but as long as they keep making them, we will be stocking them. We haven't forgot about the old school guys. Thanks for the order and the review.
Stand up guys right here
Stand up guys right here! We ordered some tires and they ended up not having all we needed and they refunded our money right away. This is the guys you can trust! Thanks Mike we will be trying again when we need another set!
17 November 2023
Unprompted review
Reply from National Tire & Wheel
Shelia, Sorry that we couldn't come up with your tires but we appreciate your understanding and the review.
Purchasing is a breeze
Purchasing the same setup I had was a breeze since it was under my purchase history in my account. Checkout was easy and everything is straight forward.
7 November 2023
Reply from National Tire & Wheel
Jordan,
Thanks for the repeat business and the review. We appreciate both.
Reply from National Tire & Wheel
Thank You, we appreciate the business and the review.
Reply from National Tire & Wheel
Thanks for the review, we appreciate it.
I only got 3 of 4 tires
27 September 2023
Reply from National Tire & Wheel
Ethan, I just saw your review and looked into the issue. I see that FEDEX had lost one of your tires and we shipped you another one. I'm sorry for the problem with FedEx, but we have no control of the order once it leaves our building. All that we can do is fix the problem, which we did.
Reply from National Tire & Wheel
Great to hear. That delivery truck must have been running on Cam2 fuel! Thanks for the business and the review.
Super Swamper SXII
Super Swamper SXII. Tire price was different than posted on the website.
Shipping was also little high but arrived early and in good condition.
6 September 2023
Reply from National Tire & Wheel
Hi Matt, Thanks for the order. Can you let me know what you meant by "Tire price was different than posted on the website"? I looked at your order and the price on your invoice is the same as what shows on the web, The SX2s haven't changed prices for a while. I also see that you used a $25 off coupon, so the end price was actually lower than the price on the web. I feel your pain regarding the shipping. Shipping is out of control right now with the price of fuel being so high. If you want to let me know what you meant about the price discrepancy, you can email me at mark@ntwonline.com.
Very quick delivery
Very quick delivery, l think 3 days from time of order,to upstse NY
6 September 2023
Reply from National Tire & Wheel
William, Thanks for the order and the review, we appreciate both.
Great customer service
Great customer service, very quick to call me/email me with updates.
31 August 2023
Reply from National Tire & Wheel
Ron, Thanks for the order and the review, we appreciate both. Glad that we were able to help you out.
Great deal with fast shipping
30 August 2023
Reply from National Tire & Wheel
Thank you very much. We appreciate your business and the review.
Reply from National Tire & Wheel
Thanks for the order and the review.
Highly Satisfied again!
As with every purchase through you, the lowest price and unbelievable shipping times.
29 August 2023
Reply from National Tire & Wheel
Thanks for the kudos. We appreciate them.
Shipping Sucks
The shipping part was the bad part . No one texted emailed me about progress of order . Till I called looking for it . The guy told me because it just shipped today which was Wednesday then he said it was scheduled for delivery today. Boy that’s fast. So he gave me the tracking number . So I waited at home Wednesday afternoon looking for it but no delivery. Called FedEx to see up a delivery date and time . Set up for Friday at 1 pm . Called to see where it was they had rescheduled it. For Monday after I was waiting on it to show . Had to go pick it up myself at FedEx terminal a hour away. Box all ripped up . Not happy to say the least. Not sure I would recommend national tire and wheel . Shipping is your short fall .
8 August 2023
Reply from National Tire & Wheel
Ken, Sorry to hear about the issue with the shipping. Unfortunately, once something is shipped, we are no longer in control and are at the mercy of the shipping company. Regarding the notifications, these are sent out automatically. Lots of times they end up in junk or spam. Sorry for the inconvenience, if there is anything that we can do for you, please let us know.
Reply from National Tire & Wheel
AJ, Thanks for your business and the review. We appreciate both.
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