Ordered a set of tires for one of my trucks. Website is effortless to use and super simple. Tires arrived within a few days of placing order with no issues. Not to mention I have used NTW a few times... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The delivery was extremely fast. The delivery preceded the shipping confirmation. Luckily, someone was here to sign for the tires. The tires were ordered on a Friday. Two tires were received on Su... See more
National Tire and Wheel is 100% on point! I have been scammed by 2 other companies trying to find some very rare tires. After placing my order online I called and spoke with one of their staff and he... See more
Company replied
Placed 2 separate orders. Both orders shipped immediately and were received in 2 days. Tires are exactly as advertised. Have purchased from NTW in the past as well and have never been disappointed. Cu... See more
Company replied
Company details
Written by the company
National Tire & Wheel Off Road Tires Wheels & Accessories for 4x4 Trucks, SUV's and Jeep Vehicles.
Contact info
Garden Court 5, 26003, Wheeling, United States
- 1-(800)-847-3287
- info@ntwonline.com
- www.ntwonline.com
4.6
Excellent
779 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy ordering and quick shipping!
1 August 2023
Reply from National Tire & Wheel
Thanks Dusty, Thanks for the order and the review.
Reply from National Tire & Wheel
Wes, Thank you for the order and the review. We appreciate them both.
recieved deffictive tires
recieved deffictive tires. thread was very uneven, been hours on the phone sent pic after pic, been going on for a week, they want me to send them back and wait for them to inspect! they just keep trying to tell me how im wrong, $1600 worth tires and im still walking, DO NOT purchace from this company!!!
18 July 2023
Unprompted review
Awesome service
Hands down, best customer support I have ever seen. Real people. Efficient.
6 July 2023
NTW is awesome
NTW had the tires I was looking for, 4wheel parts told me it would take 8 months, to get the same tires. NTW beat their prices too. Shipping was ridiculously fast!
6 July 2023
Reply from National Tire & Wheel
Richard, Thanks for the review and the business. We appreciate both.
My order showed up faster than quoted
My order showed up faster than quoted, it was reasonably priced and I got exactly what I asked for. Very happy experience with NTW!
1 July 2023
Shipping and delivery great
Shipping and delivery great
There were no updates even sayin the transaction had went through
Didn't know where the tires were
3 July 2023
Reply from National Tire & Wheel
Jake, All order confirmations and tracking info are automatically generated and many times go to you junk or spam boxes. Sorry for the inconvienence.
I got my tires on credit
30 June 2023
Reply from National Tire & Wheel
Steve,
I'm glad that everything went well for you. Thanks for the review and the business. We appreciate both.
Fast shipping and was fast to fix my…
Fast shipping and was fast to fix my issue with lost tire
29 June 2023
Reply from National Tire & Wheel
Chris, Sorry that you had an issue with shipping, but glad that we were able to take care of it. Thanks for the order and the review.
19.5/44-20 Boggers
Tires were in stock. (44” Boggers). Transaction was easy. Price was great and shipping was lightning fast. Couldn’t be happier.
29 June 2023
Reply from National Tire & Wheel
Ron, Thanks for the review and the order. We appreciate it.
Amazingly fast shipping!
27 June 2023
Reply from National Tire & Wheel
Sean,
Thanks for the review and the order. We appreciate both.
The customer service was awesome and…
The customer service was awesome and very helpful with questions I had and fast delivery
27 June 2023
Reply from National Tire & Wheel
Danny, Thanks for the review and the order. We appreciate both
Was great.shipped super fast
27 June 2023
Reply from National Tire & Wheel
Scotty, Thanks for both the review and the order. We appreciate it
Shipped the tires quick
Shipped the tires quick, considering you did not have them in stock.
5 June 2023
Reply from National Tire & Wheel
Shawn, Glad that we were able to help you out. Thank you
Fast service.
7 June 2023
Reply from National Tire & Wheel
Michael, Thanks for the review and the order. We appreciate both.
Reply from National Tire & Wheel
Justin,Thanks for the review and the order. We appreciate both.
I would give a five but fed ex shipping…
I would give a five but fed ex shipping sux had me waiting around for 3 days and kept delaying my shipment .. im in love with my new tires and u guys were great
2 June 2023
Reply from National Tire & Wheel
Dannie, Thanks for the review and the order. We appreciate both. Unfortunately we do not have much control of the shipping companies once the orders leave this building.
Super fast delivery at a good cost
Super fast delivery at a good cost. Highly recommend for sure, fast checkout too.
27 May 2023
Reply from National Tire & Wheel
Mike, Thanks for the review and the order. We appreciate both.
Second time I have ordered from you…
Second time I have ordered from you guys. Everything went so smooth package came really fast. Tires and rims are great.
27 May 2023
Reply from National Tire & Wheel
Jason, We really appreciate repeat customers. Thanks for the review and the order.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.