Ordered a set of tires for one of my trucks. Website is effortless to use and super simple. Tires arrived within a few days of placing order with no issues. Not to mention I have used NTW a few times... See more
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The delivery was extremely fast. The delivery preceded the shipping confirmation. Luckily, someone was here to sign for the tires. The tires were ordered on a Friday. Two tires were received on Su... See more
National Tire and Wheel is 100% on point! I have been scammed by 2 other companies trying to find some very rare tires. After placing my order online I called and spoke with one of their staff and he... See more
Company replied
Placed 2 separate orders. Both orders shipped immediately and were received in 2 days. Tires are exactly as advertised. Have purchased from NTW in the past as well and have never been disappointed. Cu... See more
Company replied
Company details
Written by the company
National Tire & Wheel Off Road Tires Wheels & Accessories for 4x4 Trucks, SUV's and Jeep Vehicles.
Contact info
Garden Court 5, 26003, Wheeling, United States
- 1-(800)-847-3287
- info@ntwonline.com
- www.ntwonline.com
4.6
Excellent
779 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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i had my tires and rims in a couple of…
i had my tires and rims in a couple of days , so fast awesome service, and looks awesome on my jeep these guys know there stuff .
15 February 2023
Unprompted review
Reply from National Tire & Wheel
Pablo, Thanks for the business and the review, we appreciate both.
2021 F350 single cab dually
This the only place to buy custom tires for work trucks in the tree industry. I was able to put narrow 35's on a 2021 F350 dually with stock suspension. 2" wheel spacers in-between the rear wheels allow the truck to now be off road ready.
8 February 2023
Reply from National Tire & Wheel
Matt, Glad everything went well. Thanks for the order and the review.
Reply from National Tire & Wheel
Thanks for the order and the review, we appreciate both.
My order was taken promptly
My order was taken promptly, my tracking was accurate. Sales people were helpful.
Even though one of the items has taken longer than anticipated. The communication has been top notch.
I will definitely be purchasing more through National Tire and Wheel in the future.
8 February 2023
Reply from National Tire & Wheel
Thanks for the order and the review, we appreciate both.
Easy website to find the tires I wanted…
Easy website to find the tires I wanted and they shipped extremely fast
25 January 2023
Reply from National Tire & Wheel
Thanks for the order and the review, we appreciate both.
The best price I could find on-line and…
The best price I could find on-line and fast shipping
1 February 2023
Reply from National Tire & Wheel
Thank you for the order and the review, we appreciate both.
Great customer service!!
Great customer service!!! Let me know the tires were on backorder and when to expect delivery.
17 January 2023
Reply from National Tire & Wheel
Thank you for the order and the review, we appreciate both.
Awesome experience with the purchase
Awesome experience with the purchase. Great tires and shipping was super fast! Will definitely purchase more tires in the future.
6 January 2023
Reply from National Tire & Wheel
Eric,
Thanks for the review and the business. We appreciate both.
fast shipping
30 December 2022
Reply from National Tire & Wheel
Thanks for the order and the review. We appreciate your business.
Reply from National Tire & Wheel
Jeff, Thanks for the business and the review. We appreciate it.
Quick and easy
29 December 2022
Reply from National Tire & Wheel
Thanks, Roger, we appreciate the order and the review.
Fast service and tires are as described.
30 December 2022
Reply from National Tire & Wheel
Derek, Thanks for the purchase and the review.
Deceived and lied to
I called ahead of time to see if they could do an oil change and tire rotation. I was told there was no wait. I was there within ten minutes and found out from another upset customer that three guys were out. I was told I was the third car and it would be an hour. After 35 minutes my car has still not been taken so I asked the status. I was then told that four cars were ahead of me because two scheduled appointments had come in and they would go ahead of me even though they just dropped off their cars and left. No one had mentioned that cars coming after me were going ahead of me. I was the only person waiting for my car in their waiting room. I am then told that they can’t get to my car until afternoon. I left and will never go there again. What is the point of deceiving customers? What is the point of not advising customers of the schedule when they call? What is the point of keeping people waiting 35 minutes and then tell them that the car will not be serviced until sometime in the afternoon (maybe)? So you can hold cars in reserve to make money? Horrible place. Glad they didn’t service because I would never believe their recommendations.
26 December 2022
Unprompted review
Reply from National Tire & Wheel
Amahrud,
I'm sorry about your bad experience but it was not us that you had the trouble with. You are leaving a bad review for the wrong company. We are National Tire & Wheel in Wheeling WV. We have no other locations and we do not do oil changes. I would appreciate it if you remove this undeserved bad review.
Super good buying experience no…
Super good buying experience no problems at all... Tires shipped out fast from warehouse however, FedEx kinda tripped and landed on their faces a couple times but they arrived and can't wait to test these out on the trail!!
7 December 2022
Reply from National Tire & Wheel
Thomas,
Thanks for the order and the review. We appreciate both.
Ntw is a great place to purchase
Ntw is a great place to purchase
Quality parts,with knowledgeable staff which confirm each item you ordered.
Which shows they care about you recieving the right parts
And on time shipping also.
13 December 2022
Reply from National Tire & Wheel
Jimmy,
Thanks for the order and the review. We appreciate both.
The item I ordered was out of stock
The item I ordered was out of stock, I was emailed immediately and given options. I chose to keep my order and wait until item was restocked. Four days later I received email stating it was restocked and shipping out to me. Great communication!!!
23 November 2022
Reply from National Tire & Wheel
Michelle, Thanks for your patience and understanding. With all of the supply issues going on right now, it is hard to keep up. Thanks for your business and the review.
Great service
Great service, great people. Very knowledgeable about all things trucks, jeeps and more.
1 December 2022
Reply from National Tire & Wheel
Chris,
Thanks for the order and the review. We appreciate both.
My tires got lost by FedEx and there…
My tires got lost by FedEx and there Customer service was amazing (ntw).
30 November 2022
Reply from National Tire & Wheel
Jason,
Glad that we could help. Thanks
Reply from National Tire & Wheel
Keith,
We really appreciate the review and the business. Have a great holiday.
Best price I could find on my oddball…
Best price I could find on my oddball size tires. 16.5s aren't easy to find anymore! Very fast shipping as well, got them in 3 days!
23 November 2022
Reply from National Tire & Wheel
Ben,
Yes they are getting harder and harder to find and most companies do not bother carrying them any longer but as long as they make them, we will continue to take care of our "Old School" customers.
Thanks for the business and the review. Have a great Christmas season.
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