Ordered a set of tires for one of my trucks. Website is effortless to use and super simple. Tires arrived within a few days of placing order with no issues. Not to mention I have used NTW a few times... See more
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The delivery was extremely fast. The delivery preceded the shipping confirmation. Luckily, someone was here to sign for the tires. The tires were ordered on a Friday. Two tires were received on Su... See more
National Tire and Wheel is 100% on point! I have been scammed by 2 other companies trying to find some very rare tires. After placing my order online I called and spoke with one of their staff and he... See more
Company replied
Placed 2 separate orders. Both orders shipped immediately and were received in 2 days. Tires are exactly as advertised. Have purchased from NTW in the past as well and have never been disappointed. Cu... See more
Company replied
Company details
Written by the company
National Tire & Wheel Off Road Tires Wheels & Accessories for 4x4 Trucks, SUV's and Jeep Vehicles.
Contact info
Garden Court 5, 26003, Wheeling, United States
- 1-(800)-847-3287
- info@ntwonline.com
- www.ntwonline.com
4.6
Excellent
779 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from National Tire & Wheel
Brandon, I'm glad that we were able to take care of you. Thank you for the review and the business.
fast service and good price
26 May 2023
Reply from National Tire & Wheel
Dan,
Thank you very much for the business and the review.
NTW was awesome to work with
NTW was awesome to work with. Supplied me with one of the most difficult sets of tires to get your hands on.. 35 12.50 24 Interco Super Swampers. Had the tires two days after I placed the order. Just can’t beat it.
3 May 2023
Reply from National Tire & Wheel
Dan,
We are glad that everything worked out for you. We appreciate the review and the business.
Fast shipping easy transaction
3 May 2023
Reply from National Tire & Wheel
Thanks Skyler, We appreciate the review and the business.
New tires. Great service.
Some companies sell you 1-2 year old tires but these tires are brand new. The website was easy to order.
Order was accurate and processed quickly. They sent tracking updates. You couldn't ask for more. I wish every business operated like this. I will order all of my future tires from National too. Awesome!
2 May 2023
Reply from National Tire & Wheel
Thanks Mark, We really appreciate the compliment and the business.
Pretty crappy customer service got my…
Pretty crappy customer service got my wheels put them on and notice some damage so I called mike my sales guy he like there isn’t nothing we can do what a waste of my time and money to get treated like a nobody thinks it okay to rip people off I don’t care if I had them on for 2 weeks for 3500 dollars they should take care of you no matter what it call customer service that you guys dont have never recommended this company
26 April 2023
Unprompted review
Reply from National Tire & Wheel
Dylan,
We are sorry that we could not do anything to help you but you had your wheels for 8 days before you brought this to our attention AND you had already bolted them on and had been driving on them for a week. If you would have contacted us as soon as you received them and before you put them on, we could have easily helped you out. We only have a short period of time after your receive your order to file a claim with the shipper. When you installed them on your vehicle, There is no way for us to file a shipping damage claim because they don't know if the damage was caused by shipping or during the time you were driving on them.
Sorry that we could not help.
Dylan, I have been trying to get in touch with you for a few days now. I may have a solution to your problem but it is time sensitive and we are running out of time. Pease call us.
Shipment arrived extremely fast
Shipment arrived extremely fast. tires and wheels looked great, one of the few places shipping large off-road tires mounted and balanced and ready to install.
27 April 2023
Reply from National Tire & Wheel
Dennis,
Glad you like your package deal. Thanks for the order and the review, we appreciate both.
You guys were quick with my order just…
You guys were quick with my order just would be nice if the carrier would ship all tires together got 3 but somehow 1.ended up.in new Mexico
4 April 2023
Reply from National Tire & Wheel
Zach,
Thanks for the order and the review. I'm sorry that you had an issue during shipping. Unfortunately, we do not have a lot of control over the shippers once the order leaves our building. I just tracked the 4th tire. It looks like it is out for delivery today. If you have any more issues, give us a call.
Great customer service and attention to…
Great customer service and attention to detail. Quick shipping and all around good buying experience
1 April 2023
Reply from National Tire & Wheel
Brad, Thanks for the order and the review, we appreciate both.
Reply from National Tire & Wheel
Tim, Thanks for the order and the review, we appreciate both.
Fast and easy
24 March 2023
Reply from National Tire & Wheel
Keon, Thanks for the order and the review, we appreciate both.
Unbelievable service
Unbelievable service. Call me within an hour with a question I had missed.Bought a package deal with 35 inch tire on Thursday, delivered Monday noon. Highly recommending to my 4x4 family. I will be repeat buyer.
20 March 2023
Unprompted review
Reply from National Tire & Wheel
Thanks Dan, We appreciate the order and the review. I hope you enjoy your tires and wheels.
Fast Shipping Awesome Product Awesome Customer Service
Placed 2 separate orders. Both orders shipped immediately and were received in 2 days. Tires are exactly as advertised. Have purchased from NTW in the past as well and have never been disappointed. Customer service is just as good. Had questions and received honest and accurate answers. Thanks for the great service. Will definitely order from this company again in the future.
4 March 2023
Reply from National Tire & Wheel
Thanks Johnny, We appreciate the review and the business.
Great and caring customer service,and…
Great and caring customer service,and fast shipping, though I'm not a big fan of how you have to track the shipment other than that great experience
2 March 2023
Reply from National Tire & Wheel
Thanks Spencer, we will look into the tracking issues. We appreciate the feedback.
Reply from National Tire & Wheel
Thanks Matt, we appreciate the order and the review.
I bought swampers.SAM2-85 they had them…
I bought swampers.SAM2-85 they had them in stock.
28 February 2023
Reply from National Tire & Wheel
Thanks for the order and the review, we appreciate both.
Love my tires
24 February 2023
Reply from National Tire & Wheel
Robert, That's the kind of review that we love to see! Thanks for the order and the review.
Best communication in the business!
They shipped five tires four of them showed up one did not. I emailed within 20 minutes. I had a response and follow ups one right after another receive the fifth tire at no fault of them. It was all on the shipping carrier FedEx, but they stayed in communication really well great company to deal with.
1 March 2023
Reply from National Tire & Wheel
John, Sorry that you had a shipping issue but we are glad that we were able to resolve it. Thanks for the order, we appreciate the business and the review.
In stock and fast shipping
Had the tires I wanted in stock. Shipping was almost too fast. Ordered them Wednesday, they arrived Saturday. Easy transaction.
22 February 2023
Reply from National Tire & Wheel
Chad,
Don't hear that shipping was TOO fast very often. LOL Thanks for the order and the review, we appreciate both.
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