National University Reviews 

394
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Their lack of transparency, planning and movement for their financial aid department is near nefarious. They have held my funds despite them receiving them for my program. Their lack of transparency... See more

Company replied

Rated 1 out of 5 stars

I understand there to be a backlog when doing a merge, but the complete lack of transparency and communication is suspicious and fearful. I called last week to check on my disbursements because I... See more

Rated 1 out of 5 stars

Terrible school every negative review on this page about the school is true. If I had not already started the program I would have dropped it. I DO NOT RECOMMEND THIS SCHOOL. THEY ARE VERY DISORGANIZE... See more

Rated 1 out of 5 stars

This school is terrible with financial aid.My student loans and grants disappear. They say they can’t do disbursement because of system change Yet on the department of education site I have disbursed... See more

Company replied

Company details

  1. University

Information provided by various external sources

National University is a private university with its headquarters in La Jolla, California.


Contact info

  • North Torrey Pines Road 11255, 92037, San Diego, United States

  • www.nu.edu

1.8

Poor

TrustScore 2 out of 5

394 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 2 weeks

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1.8

All reviews

(394)

28 reviews in the last 12 months

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Rated 4 out of 5 stars

I have truly enjoyed learning through…

I have truly enjoyed learning through NU. The classes, format, and structure are incredibly doable with a working schedule. The only issues I experienced are understanding what departments needs to be contacted in the enrollment process until getting settled with your academic advisor. This journey seems really messy and has too many working parts. It got pretty confusing. Once I landed with my advisor everything has been great! highly recommended.

22 July 2022
Unprompted review
Rated 2 out of 5 stars

Much like any other university

Much like any other university, National has issues with staffing, schedules, and advising. As a nursing student, issues with staffing have severely impacted my clinical rotations and class schedule. Despite covid restrictions being reduced for cohorts behind me, and at many other schools, I have not been on campus for approx. 8 months. Nor will I be having a graduation or pinning ceremony.
I don’t think National is significantly worse than any other school, it has its problems, but it is certified and rapidly available where community colleges have large wait times and stricter requirements. I’m done with my degree in 2 weeks and am thankful I was able to start it so quickly here, though i don’t think the price was worth the experience I received. ‘Post’-covid should allow student to have more hands on practice, on and off campus, and will hopefully make use of the copious tuition that wasn’t spent on my cohort.

22 July 2022
Unprompted review
National University logo

Reply from National University

Thank you for sharing about your experience, Sydney. We are sorry to hear of the lack of support you have seen. Please reach out to Sheri Jernigan, Director of Student & Financial Advising at Smanaser@nu.edu if you'd like to discuss further.

Rated 5 out of 5 stars

Excellent college

The support staff and instructors are very helpful. They are always available for questions, and very easy to contact. The instructors all really enjoy teaching. It has been a great experience so far. I plan on continuing with NU to get my master's degree when I finish my bachelor's degree.

22 July 2022
Unprompted review
Rated 5 out of 5 stars

This has been a rewarding experience…

This has been a rewarding experience and very educational. Professional and extremely concentrated on the students has been a constant. I would recommend this university and line of training to family and friends.

22 July 2022
Unprompted review
Rated 5 out of 5 stars

I have been with NU for 1 year and it's…

I have been with NU for 1 year and it's not been easy because of juggling work and college but 97% of the professors are awesome. I have learned a lot and I would recommend this college to anyone who chooses to go back and start their educational process or continue their educational process.

22 July 2022
Unprompted review
Rated 4 out of 5 stars

Pretty decent school, so far so good

so far so good, my only complaint is if you transfer in a decent amount of credits your classes needed to graduate may be spread out. and sometimes teachers take too long to put in grades, and give feedback.

22 July 2022
Unprompted review
Rated 1 out of 5 stars

Not a great experience

I experienced discrimination as a minority by a professor. NU also changed their classes that I needed for the degree I was pursuing, so I would need 6 extra classes than when I started that program in order to finish. I have a hard time getting help and my questions rarely get answered by advisors. Plus, I chose a degree but when speaking with an advisor recently, it wasn't the degree I thought I had chosen that I was actually pursuing. I have not had a good experience overall. It's been really hard and messy. The only thing I had a good experience with was the Writing Center.

22 July 2022
Unprompted review
National University logo

Reply from National University

We appreciate you taking the time to give us this feedback. We are sorry to hear you have had a poor experience. We would like the opportunity to speak with you, please reach out to Academic Affairs at (858) 642-8592. We look forward to hearing from you.

Rated 5 out of 5 stars

My NU Experience

Since I have been attending NU, I have had nothing but the most professional and helpful service from my advisors and professors. I would recommend this university to anyone deciding to either attend online as I am doing or in a classroom setting.

22 July 2022
Unprompted review
Rated 1 out of 5 stars

Staff Complaints Ignored

I had complaints about professors and they were blatantly ignored by Dr. Polen and the Department of Student Affairs. I question if the DSA is even staffed. I never received a response to emails or voicemail messages. There's zero accountability for staff complaints.

22 July 2022
Unprompted review
National University logo

Reply from National University

Thank you for your sharing your experience. We'd like to hear more about your experience and how we can improve as an institution. Please feel free to contact Academic Affairs at (858) 642-8592 so we can address your concerns. We look forward to hearing from you.

Rated 4 out of 5 stars

Good but repetitive

In my program each course build on the last however there is a lot of repetition... the same assignments each course, the same journal articles required to be read and written on.

22 July 2022
Unprompted review
Rated 5 out of 5 stars

National University empowers the…

National University empowers the working individual with the tools needed for real-world implementation. The four-week format is perfect for working adults who would otherwise be unable to attend any institution of higher education due to juggling both a job and a college schedule.

22 July 2022
Unprompted review
Rated 5 out of 5 stars

Re-Entry

I contacted NU about finishing a program I started years ago and was told due to so much time that has passed I have to submit an appeal. The point of contact counselor was kind and very helpful. In the end I was accepted back into the program and all my courses I originally completed were accepted.

22 July 2022
Unprompted review
Rated 1 out of 5 stars

Because they messed up my FA and…

Because they messed up my FA and everything else, and I still do not think they are truthful, I did not get to finish any they made my life a living hell.

22 July 2022
Unprompted review
National University logo

Reply from National University

Thank you for sharing your experience. We are saddened to hear that your time here was not pleasant. We would like to hear more about these issues. Please reach out to Sandra Franco, Director of Student & Financial Advising at Sfranco@nu.edu so we can talk further. We look forward to hearing from you.

Rated 1 out of 5 stars

Worst experience

Worst experience . They do not care about the student.

22 July 2022
Unprompted review
National University logo

Reply from National University

Thank you for sharing your feedback. We are sorry to hear about your negative experience. We'd like to speak to you directly to help address your concerns, please feel free to contact us at Sandra Franco, Director of Student & Financial Advising at Sfranco@nu.edu. Thanks again and we look forward to hearing from you.

Rated 2 out of 5 stars

A lot of administrative mistakes as…

A lot of administrative mistakes as returning student that delayed my readmission. Also need better communication with the correct personnel so that information is disbursed correctly and efficiently

22 July 2022
Unprompted review
National University logo

Reply from National University

We appreciate you taking the time to share this with us. We would like to hear more about your experience and how we can improve the university. Please feel free to reach out to Gina Bruscato with Re-Entry Enrollment at 928-541-8059 if you would like to discuss further.

Rated 2 out of 5 stars

I give my experience a one if I could

I give my experience a one if I could. Everything went fine until it came to payment to them from the Dept of Rehab. NU was unable to give information for how the Dept would pay NU. They also said that withdrawing was not an option for my program. Then five months after I dropped out they decided I owed them 1405.00. It was a s___ show.

22 July 2022
Unprompted review
National University logo

Reply from National University

Hello, Thank you for taking the time to tell us about your experience. We are sorry to hear about the issues you had with your funding. We would like to hear talk to you further regarding this incident. If you would like you can contact Sandra Franco, Director of Student & Financial Advising at Sfranco@nu.edu. We look forward to speaking with you.

Rated 1 out of 5 stars

Years ago NU was great...

My initial experience with NU was wonderful. The counselors and support staff were great in getting me enrolled and into my classes very quickly. I recently tried to reenroll to pursue my degree again and it has been nothing short of disappointing. I have called numerous times, left several voicemails and emails with person that were indicated as my enrollment specialist/advisor and over a week and a half later, I have still not received a return call or email. It is frustrating and disheartening that my experience so far has not been as favorable as my experience in years prior.

22 July 2022
Unprompted review
National University logo

Reply from National University

Thank you for taking the time to tell us about your experience. We are sorry that you have had trouble getting in touch with our re-entry team. We would love to help resolve this issue if you are still interested. Please reach out to (855) 355-6288 or email at admissions@nu.edu directly. We look forward to hearing from you.

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