We had bought a Nuby and seemed the lid was faulty! Got in contact with Nuby directly and dealt with a lovely lady called Marie, after sending off the evidence that was needed she resolved the issue w... See more
Company replied
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Review summary
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Reviews shaping this summary
Purchased the 3 minute steriliser, which is a fabulous product - no steam or hot water going everywhere! Unfortunately it did develop a fault and the 'on' button stopped working. However, I dropped... See more
Company replied
I’ve had such a great experience just shopping alone with Nuby, but I reached out to customer service to ask if they’d honour a discount code I had for an order just in the hopes that they might and n... See more
Company replied
I had an issue with my rapid cool (part missing) so I contacted the support team and they reached out to me super fast and helped to resolve it almost instantly. Despite me not having my receipt, afte... See more
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Company details
- #68 of 93 best companies in Baby shop
Written by the company
Way back in 1970 (when flares were a thing), Nuby started out in the USA as a little family-owned business. Fast forward to today, and we’re helping families in over 155 countries do life. Nuby UK joined the party in 2009, and thanks to a lot of hard work (and a bit of magic), we’ve become a leading baby accessories brand in the UK. We’re first to the party when it comes to new ideas, bringing real world solutions to the table without making parents break the bank. And we do it all with a big dollop of our trademark humour and relatable brand personality. In short, we’re masterminding magic for babies.
Contact info
Unit 13, NE35 9PZ, Boldon, United Kingdom
- enquiries@nuby.com
- www.nuby-uk.com
4.3
Excellent
3k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very impressed.
I have only ever bought the daytime dummies from nuby as they are the only ones my daughter will use.. I am very impressed with how quickly they arrived this time around. The website it easy to use and I absolutely love that they email you when something comes back into stock that is a huge help. Thanks guys
1 August 2022
Excellent website 👍
I ordered and my goods arrived within a week. Pleased with my purchases and would order again in the future 😀
1 August 2022
Totally fabulous!
Totally fabulous! Making the transition from breastfeeding to formula has been so much smoother with this amazing product! I would absolutely recommend it to anyone (and have already!) especially the travel package - so handy for being out and about!
31 July 2022
Very pleased with my purchase
Very pleased with my purchase , very fast delivery , very good product , thank you
7 July 2022
Very happy with the products I purchased
Very happy with the products I purchased with quick delivery thank you
5 July 2022
Great service and delivery time!
2 July 2022
Amazing quality bang on time lovely…
Amazing quality bang on time lovely products!!
Thank you again
11 June 2022
Great booster seat.Bought it for when…
Great booster seat.Bought it for when my Grandson visits, it worked a treat
It arrived in record time too.
9 June 2022
Great site and reliable company
Great site, quick delivery, products good quality and as described on their website. Will have no hesitation to use again.
8 June 2022
Very good product
Very good product, reasonable price and fast delivery, many thanks, would definitely use again, thanks. X
6 June 2022
The packaging was awful and the ball…
The packaging was awful and the ball bit itself wasn’t of good quality- the one delivered to me didn’t seem brand new as had bubbles already on the side.
5 June 2022
Reply from Nuby UK
Hi Fatiha - If you could email us at enquiries@nuby-uk.com - so we can assist you further with this matter. Thanks The Nuby Team.
Excellent value for money for the cot…
Excellent value for money for the cot mobile/ projector my grandson loves it. Very quick delivery service. Will be ordering again.
5 June 2022
Faster delivery than expected
Faster delivery than expected, just frustrated at the delivery costs
4 June 2022
Reply from Nuby UK
Hi Kirsten - We are sorry to hear you are unhappy about the postage charges, unfortunately these are set by our courier company and this is out of our control. We do apologise - Thanks The Nuby Team
3 in 1 baby carrier and wooden play gym
I purchased the 3 in 1 carrier and wooden play gym, both were an absolute bargain. Really cannot complain about the quality and price of the items I bought. Really impressed.
4 June 2022
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