Kernel Data Recovery Reviews 157

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and expertise, often highlighting their ability to resolve complex issues efficiently. The customer service is frequently described as outstanding, with many appreciating the quick response times and personalized support, even for intricate technical problems. People are also very satisfied with the products, noting their effectiveness and ease of use in various scenarios, from data recovery to email conversion. The overall user experience is consistently positive, with many reviewers mentioning how the products save them significant time and effort.

What people talk about most

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the support team for being incredibly... See more

Product

Consumers express satisfaction with the product, highlighting its effectiveness and utility. Many reviewers... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers found the tools super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent! I've been using their product since 2014, and it has consistently been a lifesaver for me and my clients. Whenever all hope seemed lost and other tools failed, Kernel proved to be my r... See more

Rated 5 out of 5 stars

The Kernel team was extremely helpful in resolving an issue I had with OST to PST conversion. I downloaded the tool and paid $50 for it, but after trying to conversion several times, I could only get... See more

Rated 5 out of 5 stars

I have used this company about four times over the last few years and every time they have saved the day! Either recovering lost files, or saving me hours of work in just a few seconds. They have a... See more

Rated 5 out of 5 stars

I am testing with the Demo version of the Kernel Migration for IMAP. I need to migrate from legacy IMAP to O365. I had some issues with my configuration. I opened a chat window and got connected... See more

Company replied


Company details

  1. Software company

Written by the company

Kernel Data Recovery is a reputed software development company that was launched in 2005 and since then it has strengthened its position as a market leader in various software categories like data recovery, conversion, migration, monitoring, etc. its main USP are cloud-based software range that lets you migrate online data between two platforms securely. It has a huge clientele ranging from educational institutions, corporate firms, NGOs, healthcare businesses, self-employed professionals, etc.


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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Rated 5 out of 5 stars

Great Software With The Best Tech Support

Great Software! We are using Office 365 Complete Tenant to Tenant to move data around different company subsidiaries for the first time and it worked great for the mailboxes. We had some issues with OneDrive migration but have received top class support from Vikram and Paritosh and they got it resolved very quickly.

26 May 2023
Unprompted review
Rated 5 out of 5 stars

I had a problem with the Azure…

I had a problem with the Azure Directory App configuration for "Kernel Import PST to Office 365". So I decided to use the chat support on the website. I took some minutes and explanations, but we the product specialist managed to help me. Thanks a lot. Fast and nice.

12 May 2023
Unprompted review
Rated 5 out of 5 stars

MBOX to PST product.

Great company, especially their Support which is 24x7.
Had a small issue regarding licensing, they fixed that in a couple minutes after contracting their support using the chat functionality.

2 May 2023
Unprompted review
Rated 5 out of 5 stars

Kernel Migrator tools

I use kernel migration tools (office 365 and sharepoint). this tools works good for migrate mailbox, sharepoint content and teams chat between two tenant.

26 April 2023
Unprompted review
Rated 5 out of 5 stars

We had to move huge on-premise public folders to 365

We had to move huge on-premise public folders to Exchange 365 user and/or shared mailboxes.
The offered "Kernel for Exchange Server" software did the trick.
First time using the software was a bit confusing but with the excellent support of Nucleustechnologies (Vikram) all worked out perfect.

25 April 2023
Unprompted review
Rated 1 out of 5 stars

Didn’t recover anything

I downloaded the free trial to recover accidentally deleted photos, it recovered nothing. I tried using the live chat on their website no one ever responded. I am deleting the free trial, and will not bother with this company again.

12 January 2023
Unprompted review
Rated 1 out of 5 stars

dont buy this product its awful

I needed to recover files quickly for a project. I bought one year licence and was not sent the activation code for 18hours. I asked for a refund on their 30day money back guarantee and they totally refused. False advertising and extremely unhelpful support. This really feels more like a scam. The 24 hour support is a chat that ignores you. Dont buy this product it is terrible.

6 December 2022
Unprompted review

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