Kernel Data Recovery Reviews 157

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and expertise, often highlighting their ability to resolve complex issues efficiently. The customer service is frequently described as outstanding, with many appreciating the quick response times and personalized support, even for intricate technical problems. People are also very satisfied with the products, noting their effectiveness and ease of use in various scenarios, from data recovery to email conversion. The overall user experience is consistently positive, with many reviewers mentioning how the products save them significant time and effort.

What people talk about most

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the support team for being incredibly... See more

Product

Consumers express satisfaction with the product, highlighting its effectiveness and utility. Many reviewers... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers found the tools super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent! I've been using their product since 2014, and it has consistently been a lifesaver for me and my clients. Whenever all hope seemed lost and other tools failed, Kernel proved to be my r... See more

Rated 5 out of 5 stars

The Kernel team was extremely helpful in resolving an issue I had with OST to PST conversion. I downloaded the tool and paid $50 for it, but after trying to conversion several times, I could only get... See more

Rated 5 out of 5 stars

I have used this company about four times over the last few years and every time they have saved the day! Either recovering lost files, or saving me hours of work in just a few seconds. They have a... See more

Rated 5 out of 5 stars

I am testing with the Demo version of the Kernel Migration for IMAP. I need to migrate from legacy IMAP to O365. I had some issues with my configuration. I opened a chat window and got connected... See more

Company replied


Company details

  1. Software company

Written by the company

Kernel Data Recovery is a reputed software development company that was launched in 2005 and since then it has strengthened its position as a market leader in various software categories like data recovery, conversion, migration, monitoring, etc. its main USP are cloud-based software range that lets you migrate online data between two platforms securely. It has a huge clientele ranging from educational institutions, corporate firms, NGOs, healthcare businesses, self-employed professionals, etc.


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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Rated 5 out of 5 stars

Good Support Service

It is a pleasing surprise to know that customer support is available for 24*7 and they responded quickly to my query on phone. I am very happy with the support that I got.

13 September 2022
Unprompted review
Rated 5 out of 5 stars

Recovering data from Outlook Backups

The way Microsoft Outlook stores its information is appalling to say the least. This means that if you are using it as a IMAP or POP client it is virtually impossible to directly access information such as the calendar or contacts.

Unless you manually export your contacts and calendar, the only option is to backup the OST or PST file. These can be very large. A one line email and you can have to backup gigabytes of data. What is worse, even after you have restored your system, Outlook will not always access the data in these files.

This is where the Kernel Data recovery products come into their own. They work well and allow you to extract potentially lost data from backed up OST and PST files.

Best of all, their professional support is EXCELLENT.

Highly recommended.

My advice is if you need a IMAP or POP email client, use eM Client rather than Outlook.

21 January 2022
Unprompted review
Rated 2 out of 5 stars

Clunky, failed for us

Horrible UX - old style WIndows Access DB screen styles. Same as every other similar 'data recovery/converter' business out of India. The website and the website marketing will be the best part of your experience. I won't attach a report of our particular tech issues, but we had tech issues. We moved to Veeam to fulfill our requirements.

22 December 2020
Unprompted review
Rated 5 out of 5 stars

Thank you

A data recovery tool that actually works. After an in-depth scansion I've been able to recover all the files I had on my old hard drive bar a couple of images...I recommend this tool to everyone

31 October 2019
Unprompted review
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