nzoutlet Reviews 

476
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Absolutely brilliant! I can't get this perfume in Christchurch and I'm so excited that it arrived within a few days from New York! This was after buying from another trader who claimed it was 'lost in... See more

Rated 5 out of 5 stars

Excellent product. Bought it for our Ute camping trip but not needed in the end. It will come in very handy using it in the home to get to the high cupboards in the kitchen. The only negative I found... See more

Rated 4 out of 5 stars

Lovely product, was bought as a Christmas gift but sadly didn't make it in time but mail has been delayed everywhere so not a drama. Tracking wasn't very helpful, said it was in transit and then fina... See more

Rated 4 out of 5 stars

My order arrived after about a week of purchase. Good quality plant stand in a brass-like finish - exactly as the website described. Very reasonably priced and I would use the site for purchases again... See more

Company details

  1. Wellness centre
  2. Pharmacy

Information provided by various external sources

Beauty Store Online NZ – NZ Outlet provide Branded Fragrance, Cosmetic Items like Lipstick, Eye Shadow, Nail Polish, Hand and Foot Cream, Face Powder, Hair Color and more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

476 reviews

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4.3

All reviews

(476)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I asked for a change of order

I asked for a change of order. Quick respond. Although there's $20 of administration fee for international products, I successfully changed the order. Hope the product arrive soom.

30 March 2021
Rated 5 out of 5 stars

Thankyou my order arrived a little out…

Thankyou my order arrived a little out of time from courier and as I dont order online really I got worried it was a hoax and you took my money but thankfully that didnt happen and I have no worries to order from you in the future, A big thankyou.
Sheryl

26 March 2021
Rated 1 out of 5 stars

Terrible still haven't received my…

Terrible still haven't received my goods would of been slot faster to purchase on other online stores

24 March 2021
nzoutlet logo

Reply from nzoutlet

Hi there, Apologies for the inconvenience caused to you via this trade. As mentioned on the product page, the delivery time-frame is up to 14 business days with a chance of slight additional delay of up to 2-5 business days due to Custom Clearance Process or due to the current global situation. As per DHL tracking, your parcel has already left from Auckland Depot and should reach you as early as tomorrow. For any query, please feel free to contact us.

Rated 4 out of 5 stars

Slow delivery

Slow delivery. Took 16 days was expecting 14 daya max

16 March 2021
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Reply from nzoutlet

Thank you for your feedback. Sincere apologies for the inconvenience caused to you. As mentioned on the product page, the delivery time-frame is up to "14 Business Days" and as per DHL's tracking, you have received your order in just 12 business days.

Rated 2 out of 5 stars

Still haven’t got my perfume and it’s…

Still haven’t got my perfume and it’s been 5weeks

15 March 2021
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Reply from nzoutlet

Sincere Apologies for the inconvenience caused to you. We can see from the DHL's tracking that due to slight delay in Customs Clearance process, it took 4 extra business days to deliver to you. Due to current global situation, we have already mentioned on the product page that slight delay of couple of business days is possible. Now as you have received it, please share you review.

Rated 3 out of 5 stars
nzoutlet logo

Reply from nzoutlet

Hi there. Please accept our sincere apologies for the delay. As mentioned on product page, it would take up to 14 business days for the delivery. And due to the current global situation, there can be slight additional delay of 3-5 business days. As per tracking, your order is already on its way to reach NZ and get cleared by Customs before it is handed over to local courier to deliver it to you. It should reach you by end of this week or early next week.

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