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OakNorth Bank Reviews 

21,002
•
TrustScore 5 out of 5

4.8

Bank
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Review summary

Created with AI, based on recent reviews

Looking at 4,106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably straightforward online account opening process, noting how easily they can navigate the digital platform to manage their personal savings. Consumers also deeply appreciate the highly competitive interest rates offered on fixed-term accounts alongside remarkably smooth, secure, and completely hassle-free bank transfers. Though some reviewers noted frustrations regarding unexpected interest rate fluctuations or sudden drops shortly after opening their new accounts. A few other people also noted minor inconveniences regarding withdrawal processing times, reliance on third-party verification systems, or the completely online account documentation.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the straightforward and quick online... See more

Website

Users describe positive interactions with the website, highlighting an efficient and straightforward online... See more

Price

Reviewers mention positive feedback about price, consistently highlighting competitive interest rates and... See more

Service

Customers consistently note positive experiences with service, describing it as efficient, reliable, and... See more

Value for money

People report positive experiences with value for money, consistently highlighting great interest rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used OakNorth before super easy to set up on line, when savings mature clear simple instructions with interest and when your funds are going transferred to your nominated account . No compl... See more

Company replied

Rated 5 out of 5 stars

I opened a Fixed rate cash ISA and was pleased with the account rate. It was for a transfer from another provider which had not matured. Whilst waiting for the maturity period to end the product rat... See more

Company replied

Rated 5 out of 5 stars

Already had a fixed rate ISA with OakNorth and was unsure whether I qualified to open another. I asked the question and was assured that it wasn't a problem and the account was set up the following da... See more

Company replied

Rated 5 out of 5 stars

I really love the OakNorth app.... One of my absolute favourites. Being able to see accounts, balances, interest payable at maturity, time showing how long it has been active and time to maturity is a... See more

Company replied

Company details

  1. #2 of 51 best companies in Bank
  2. #28 of 104 best companies in Financial Institution
  3. #2 of 4 best companies in Private Sector Bank
  4. #3 of 19 best companies in Savings Bank

About OakNorth Bank

Written by the company

Founded in 2015 by entrepreneurs, OakNorth is a digital bank focused on empowering scaling businesses with £1m-£100m in turnover that are often overlooked by traditional banks. Through fast, flexible debt finance, OakNorth has injected over £11bn into UK and US communities, supporting growth across diverse sectors, including healthcare, hospitality, manufacturing, property development, and more. OakNorth also offers tailored business banking solutions, including current accounts and savings vaults, designed to help businesses scale at speed. For personal savers, the bank provides competitive savings accounts, enabling customers to achieve their financial goals while contributing to the growth of UK entrepreneurs and high-growth businesses. It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Visit www.oaknorth.co.uk for more information.

Contact info

4.8

Excellent

TrustScore 5 out of 5

21k reviews

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4.8

All reviews

(21,002)

3,926 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently had a 1 year fixed rate bond…

I recently had a 1 year fixed rate bond mature and received clear instructions from Oak North concerning my options. I was able to easily open a new bond using the Oak North app and received a good interest rate. I am very happy with the efficient service from Oak North

7 September 2026
Rated 4 out of 5 stars

Plenty of notice for maturity options

Plenty of notice for maturity options, and instant replies to same when effect. Only slight moan is your website is a little tricky to get through, a more simpler showing current investments and highlighted maturity dates of each please.

7 September 2026
Rated 5 out of 5 stars

flexible saver

been with oaknorth a few years now. always happy with their flexible saver accounts good rates of interest paid too

7 September 2026
Rated 5 out of 5 stars

EASY TO RENEW

7 September 2026
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Reply from OakNorth Bank

We're delighted to hear you found the renewal process quick and easy, and we really appreciate your feedback.

Rated 5 out of 5 stars

Helpful and polite

Helpful and polite. Easy to understand.

22 August 2026
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Reply from OakNorth Bank

We're so glad to hear that you found our service helpful, polite, and easy to understand. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Excellent company with very competitive…

Excellent company with very competitive saving rates.Easy website to navigate and would highly recommend.

7 September 2026
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Reply from OakNorth Bank

We're delighted to hear that you find our savings rates competitive and our website easy to navigate. Thank you for your kind words and high recommendation!

Rated 5 out of 5 stars

Have used Oaknorth for various accounts…

Have used Oaknorth for various accounts and find their products are just what I need.

7 September 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that our products meet your needs and that you've had a positive experience with us across various accounts. Thank you for your feedback!

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