I was with oanda for years, always losing money, i was a pro trader, but then soon as i started to make profit, they give me 5 days to close my trades, which i was in current drawdown, so a loss, and... See more
Location
Switch locationRaffles Place 1, One Raffles Place Tower 1, 048616 Singapore, SG
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See what reviewers are saying
The so called manager called me thousand times. I blocked you and you still leave me hundreds of voice msgs! Even the professional spammer would call you master! I swear I will not use your s... See more
Have been using them for over a decade when their office was situated at China Square Central.Choosing the right broker is like buying an insurance,you will never know a similar event like the Swiss... See more
Company replied
I have been trading with Oanda for more than 1 year now. My overall experience has been excellent so far. I get timely updates from my account manager (Catherine Chan) every week; responses to my ques... See more
Company replied
Company details
- Finance broker
- also in
- Currency exchange service
- Gold and silver trading company
- Investment service
- Non-bank financial service
Written by the company
OANDA Asia Pacific Pte Ltd (Co. Reg. No 200704926K) holds a Capital Markets Services Licence issued by the Monetary Authority of Singapore. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals, and bonds to residents of Singapore.
Contact info
Raffles Place 1, One Raffles Place Tower 1, 048616, Singapore, Singapore
- +65 6579 8289
3.6
Average
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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OANDA WITHDRAWAL CONCERN UPDATE
Since transparency is important here i would like to inform OANDA that I received my TWO withdrawals already it took 1 month for the first,,, 1.5 months for the second AND I AM STILL THANKFUL FOR THESE THINGS,,, THEY HAVE BEEN REPLYING AND ACCOMODATING MY CLARIFICATION ALSO ,
(MY PREVIOUS POST) I am not here to rant I am just here to give my honest feedback to you dear Oanda
14 December 2023
Unprompted review
Reply from OANDA - Asia Pacific
Hi Mark,
I'm sorry to hear your experience with OANDA so far did not meet your expectations.
Please help us improve by providing us with more information. I've sent you a share request, so hopefully we can get this sorted out. Or, if you’re open to discussing your experience further, our support team can be reached on frontdesk@oanda.com (and cxsupport@oanda.com if you’re a EU resident).
Thanks,
Team OANDA
Reply from OANDA - Asia Pacific
Hi Ruatapu,
I'm sorry to hear your experience with OANDA so far did not meet your expectations.
Please help us improve by providing us with more information. I've sent you a share request, so hopefully we can get this sorted out. Or, if you’re open to discussing your experience further, our support team can be reached on frontdesk@oanda.com (and cxsupport@oanda.com if you’re a EU resident).
Thanks,
Team OANDA
Speedy and on target
When query is raised, the speed and accuracy of response is extremely vital. Both very well served here
30 October 2023
Unprompted review
Reply from OANDA - Asia Pacific
Thank you for your time to leave this review! Happy trading with OANDA :-)
Great Platform and well secured and…
Great Platform and well secured and better services.
13 October 2023
Unprompted review
Reply from OANDA - Asia Pacific
Thank you for your positive feedback, Rameshwar! :)
Really High Fees but trustworthy
Did not think they deserved 4 stars because of how high their pricing is. That's really the only issue. Your money is safe with FDIC insurance, government backed, etc but if you went with an offshore broker you get so much more, I'm talking fees and spreads with at least a fifth of the price these guys charge. Also if you're in US, you unlock trading indices.
Great customer service.
Probably best for traders who want to catch longer term calls
26 April 2023
Unprompted review
Reply from OANDA - Asia Pacific
Hi Daniela,
We are grateful that you took the time to share your feedback about OANDA here.
Client satisfaction is our top priority and we are happy that you enjoyed your trading experience so far and valued our client support - even if you're not satisfied with our pricing.
Thanks,
OANDA Team
Trading account blocked
I had issues logging in to my trading account, which was then blocked by the computer. I then asked the Virtual assistant for help, and it got agent Angeline on the line. Within minutes, she unblocked my account and I was able to trade again.
29 August 2023
Unprompted review
Reply from OANDA - Asia Pacific
Thank you for your review, Alfred! We're happy to hear that Angeline was able to fix your issue and made a difference to your trading!
Absolute fraudsters
Absolute fraudsters, opened a trade and after opening the trade, my spread went from two pips to 18 pips. They also froze my trade for an approximately an hour or more. Couldn't close my trade because of the spread and ended up losing on what should have been a good trade.
26 June 2023
Unprompted review
A day after my previous review
A day after my previous review, they sent an email to provide more documents (it means it took at least 10 days to send me a simple email).
Oanda’s reply to my review is just a claim to convince others that the problem is mine.
It's ridiculous.
15 June 2022
Unprompted review
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