OCD Cleaning & Domestic Services logo
Visit website

OCD Cleaning & Domestic Services Reviews 

345
•
TrustScore 4.5 out of 5

4.4

Cleaning Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high standard of service, noting that the staff are efficient, professional, and often go the extra mile to ensure thorough cleaning. Many people highlight the team's friendly, polite, and helpful demeanor, making interactions pleasant and positive. Reviewers frequently commend the company for its reliability and consistent delivery of excellent results. However, some customers also noted occasional issues with punctuality or cleaners not returning as promised. A few other people also felt that communication and follow-up from management could be improved, with concerns about unaddressed complaints or unclear service agreements. Additionally, some reviewers reported specific instances where the cleaning quality was not up to their expectations or certain tasks were missed.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent job done by... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, friendliness, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some expressing gratitude and finding the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The guys that came to do a deep clean did so with gusto on one of the years hottest days - they were able to do the majority of tasks in the time which was amazing thank you so much 😊

Rated 4 out of 5 stars

Sometimes turn up late which irritates us, however service is good. Thanks guys 👍

Rated 5 out of 5 stars

After initially being hesitant about hiring a cleaning service, the experience with OCD has been nothing but great. Always show up early/on-time, do a great job and use up all of the allotted time... See more

Rated 5 out of 5 stars

Aggy is very thorough and goes the extra mile & thinks of everything. If something needs replacing or repairing she notices & brings it to my attention. I can recommend OCD services.

Company details

  1. #17 of 20 best companies in Cleaning Service
  2. #5 of 6 best companies in Cleaners

Written by the company

Small, local business offering professional cleaning and domestic services in the South Wales region. Additional services include a professional ironing and laundry service with collection & delivery!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(345)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look