Ocl Solicitors Reviews 

Vanessa worked tirelessly to get my daughter what she was owed if I ever need another solicitor I won’t hesitate to call ocl solicitors again

Good communication throughout the process of making my claim following a road traffic accident.

I was kept informed throughout by the staff at OCL and people were always helpful and understanding when I called the office.
The only reason I did not mark as a 5 was because I found it stressful that the other insurers dragged it out to nearly a year and the thought of going into a court. However very happy they finally agreed out of court.

I was kept informed and reassured throughout the lengthy process of a no fault procedure which was being contested. Everything was explained and I felt comfortable with all who dealt with me.

Very helpful and understanding. Worked hard to bring my claim to a satisfactory outcome. Many thanks. 🙂.

i spoke to lady called evelyn and it felt very much more understanding easy to speak to, and most of all human, evelyn asked questions which was simple and the tone of her voice was caring and understanding to the situation. so the experiance was very pleasent.
kind regards and thank you Ocl solicitors.

Lovely team really helped my case and gave me the help I needed

Great service from a professional team who do all they can to help you. Thank you.

Tia from OCL Solicitors has helped with my claim from start to finish. She has kept me informed all the way through with regular updates. Would definitely use them agaim

Staff were very professional and helpful answering any questions in a timely manner.
They reassured me when I was a anxious about my case.
My case was sorted without any need for me to go to court.
Excellent experience overall.

I was given a hard to accept but honest opinion. Thank you for all your help

My case handler was dealt a difficult case with the 3rd party refusing to admit liability… she pursued this extensively; whilst accepting daily calls from me; due to the stress. She calmed my worry by setting set days to call me, whether there be an update or not (per my request). I do not underestimate that I was a “pushy” client, given the circumstances, that may be expected. However; she always remained calm, informative and reasonable. I have thanked her multiple times; but once again, I’d like to thank her for all of the above.

Good communication and all information provided promptly. Was able to ask questions as and when needed, I felt supported throughout the whole process.

After a slow start they got everything sorted and was completed with a perfect outcome .

You only provided the minimum claim and accepted the “expert valuation “ despite my explicit instuction that it was only a partial settlement. I was then forced to buy an inferior vehicle as I had no other means of transport. Aneqivalent vehicle would have cost about £3000 more.
You then advised me that any further claim would be an abuse of the court.
You then claimed £10000 fortune loan car - about 4 times the cost of a regular rental.
The whole process seems to be self serving to the detriment of the client.

Cannot fault the service, highly recommend and special thanks to Sophie Edwards who was great and professional at all times.

I am extremely disappointed with the service I received from OCL Solicitors regarding my car accident claim from 8 September 2023.

The accident was not my fault, and the other party accepted liability from the beginning, so this should have been a straightforward case. Despite that, I have experienced nearly 3 years of delays, poor communication, and constant chasing for updates.

After numerous phone calls, I was finally sent documents to sign on 07/05/2026 and was told that I would receive my settlement within 20 days. The settlement amount itself is only around £240, so this is not a large or complicated claim.

However, when I called again today (09/06/2026) for an update, my case handler, Bethany Hopson, informed me that although the compensation amount had been agreed, there was an issue with the solicitor’s fees. I was then told they would need to send another offer and that I must wait yet another 20 days.

How can a straightforward non-fault claim take almost 3 years to settle for just £240?

Throughout this process, I have had to constantly chase for information instead of being kept updated properly. The delays and lack of urgency have been incredibly frustrating and stressful.

I would not recommend OCL Solicitors based on my experience.

Helpful and supportive all along for my case, with a successful outcome. Sophie has been professional and helpful.