Office Angels Reviews 

952
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive and professional staff who guide candidates seamlessly through successful job searches. People appreciate the remarkably clear communication, helpful advice, and quick responses that make the entire hiring process entirely stress-free. Some reviewers were not happy with the apparent lack of ongoing support and communication after their initial contact. A few consumers also mentioned encountering unprofessional behavior from staff members and experiencing unexpected difficulties during their work placements. Others noted that promises made initially were not always kept, leaving them disappointed with the overall service quality.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and supportive throughout the entire job... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

Service

Users describe positive interactions with service, expressing deep satisfaction and appreciation for the... See more

Customer communications

Customers consistently note positive experiences with customer communications, frequently highlighting quick... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an extremely user friendly portal and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t have come across Michelle from Office Angels Leicester at a better point in my job search! One of the most warm, friendly yet professional individuals I have ever come across, she has suppo... See more

Company replied

Rated 5 out of 5 stars

Really great experience with Alice and Millie at Office Angels in Brighton. Excellent communication throughout the whole process with follow ups regularly. It was so great to deal with humans (rathe... See more

Company replied

Rated 5 out of 5 stars

Annie Hollidge was my contact from Office Angels. She has been no less than a star in guiding me through my latest leadership placement with one of the fastest growing brand in UK. The amount of care... See more

Rated 5 out of 5 stars

Alisha and Fiona from the Cambridge branch are absolutely excellent. They contacted me minutes after I registered my interest in a role and stuck with me giving guidance throughout the whole process.... See more

Company replied


Company details

  1. Recruitment

Written by the company

Office Angels is the market-leading provider of temporary and permanent office professional roles across the UK - from PAs and secretaries, to marketing, finance and HR managers. For more than three decades, we've been proving our worth with every placement.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

952 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(952)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 Stars isn’t enough!!

5 Stars isn’t enough! Where do I start, Annie from Office Angels has been an absolute dream to work with, I cannot fault her! The whole process has been so easy, great communication and so professional. She has found me my dream role and I cannot thank or recommend her and the team enough!

THANK YOU Annie from office angels I am over the moon!

2 October 2025
Unprompted review
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Reply from Office Angels

Hi Georgia, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Thank you!

I’m incredibly grateful to Annie for her outstanding support throughout my job search journey. From our very first conversation, she was warm, professional, and genuinely invested in helping me find the right fit. She consistently checked in, offered thoughtful guidance, and made sure I felt confident and informed at every stage of the process.

Her ability to listen, understand my goals, and match me with a role that aligns perfectly with my strengths was nothing short of remarkable. What really stood out was her personal touch - she didn’t just connect me with opportunities, she empowered me to navigate the process with clarity and confidence.

Thanks to her dedication and insight, I’ve landed a role I’m truly excited about. I can’t recommend her highly enough to anyone seeking not just a recruiter, but a true career ally.

25 September 2025
Unprompted review
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Reply from Office Angels

Hi Liezl, thanks for the great review! It's great to hear how Annie assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

Mackia from the Bristol branch was very…

Mackia from the Bristol branch was very helpful in helping me secure my new role. The process was straightforward and she was easy to communicate with.

15 September 2025
Unprompted review
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Reply from Office Angels

Hi Cameron, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

A brilliant experience with Office…

A brilliant experience with Office Angels. Quick onboarding and always so responsive and helpful!

26 September 2025
Unprompted review
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Reply from Office Angels

Hi Lucy, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

5 STARS - Hayley and Kerry…

I cannot recommend Hayley and Kerry from Office Angels, Brentwood enough. They were amazing throughout my job search; reliable, approachable, and genuinely supportive. Their friendly communication and consistent check-ins made all the difference. Thanks to their guidance, a temporary role has now become a permanent position, and I couldn’t be more grateful!

25 September 2025
Unprompted review
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Reply from Office Angels

Hi Tb, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

The Office Angels team are fantastic

The Office Angels team are fantastic. Approachable, proactive and supportive, a special thank you to Laura for supporting me throughout my time at Office Angels!

25 September 2025
Unprompted review
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Reply from Office Angels

Hi Charlotte, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

I’ve had such a positive experience…

I’ve had such a positive experience with Office Angels. Their service is professional, efficient, and reliable. In particular, I want to highlight Scarlet, Rosie and Lily, who have been absolutely exceptional. They are proactive, always keeping in touch, and consistently booking me into great opportunities. Their support and communication have made the process seamless and stress-free. I truly appreciate their dedication and would highly recommend Office Angels to anyone looking for a recruitment agency that genuinely cares about their candidates. I have been working consistently for over 1yr.

24 July 2025
Unprompted review
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Reply from Office Angels

Hi Cecilia, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Great to work for

I have been temping with OA branch In Holborn recently. Scarlett my temp consultant has been super helpful and responsive in finding me ongoing assignments. I am keen to continue temping with Office Angels

2 June 2025
Unprompted review
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Reply from Office Angels

Hi Ashley, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

I’ve had the absolute pleasure of…

I’ve had the absolute pleasure of working with Scarlett, and I can honestly say she has been nothing short of incredible from day one. She took the time to truly understand my goals and the dream role I’ve been aiming for, while also thoughtfully presenting me with temporary opportunities that not only keep me going but are genuinely enjoyable and well-suited to me.

What stands out most is her personal touch—Scarlett always checks in, keeps me updated, and makes the whole process feel welcoming, supportive, and kind. It never feels transactional; it feels like having someone genuinely on your side. Our relationship has been both professional and warm, and I couldn’t be more grateful for her guidance, encouragement, and commitment.

I’d highly recommend Scarlett to anyone looking for a recruiter who not only delivers results but also makes the journey a positive and uplifting experience.

Monika x

23 September 2025
Unprompted review
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Reply from Office Angels

Hi Monika, thanks for the great review! It's great to hear how Scarlett assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

Quick, Easy and Reliable

Nicole from the Taunton branch really saved the day when I was struggling to find a job through being made redundant. She gave me the time of day and fully understood with what I was looking for. Nicole and the team are really fantastic with communication and don't cut you up when talking to you always know there understanding with what your requirements are. I highly recommend Office Angels especially the Taunton branch.

14 August 2025
Unprompted review
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Reply from Office Angels

Hi Alex, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

A brilliant recruitment agency to work for

Office Angels have helped me to secure an interesting ongoing Administration role. The candidate consultants are positive and helpful, and the whole process including registration, assignment confirmation and pay has been very efficient. Caitlin has been a consistent and supportive line manager within my current role where I am becoming permanent.

6 September 2025
Unprompted review
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Reply from Office Angels

Hi Abby, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Amazing! Helped me land my first graduate job!

I recently found a job using Office Angels and I couldn’t recommend them enough.
Sarah from the Brentwood office
couldn’t have been helpful, from explaining the job to interview prep, I was given great advice which was extremely helpful as a recent graduate trying to find my first job in the industry.
I can’t say thank you enough!

3 September 2025
Unprompted review
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Reply from Office Angels

Hi Lucy, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Excellent!

Hayley was great throughout the recruitment process in helping me secure a new role. Communication was prompt, honest, and really gave the sense that I was being well valued as a candidate. I would highly recommend Office Angels to everyone.

2 September 2025
Unprompted review
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Reply from Office Angels

Hi James, thanks for the great review! It's great to hear how Hayley assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

I got the job!

Office angels have found both my jobs in the past 9 years and I can’t thank them enough for their support. Sera & Charlotte are so lovely and helped with every step of the way finding my new job this month after being made redundant.

27 August 2025
Unprompted review
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Reply from Office Angels

Hi Sidnie, thanks for the great review! It's great to hear how Sera & Charlotte assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

I felt so supported in my job search…

I felt so supported in my job search with Sera and Charlotte.

They are so professional and personable at what they do, Sera’s communication from start to finish was amazing!

Thanks again to both! 😊

22 August 2025
Unprompted review
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Reply from Office Angels

Hi Georgina, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Highly recommend!

Wow! What a brilliant bunch of people, I got a job offer after my first interview with Office Angels, both Sarah and Hayley from the Brentwood Office have both been STARS and helped me so much through this process and kept me updated with every step. Highly recommend thank you so much!!

21 August 2025
Unprompted review
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Reply from Office Angels

Hi Billie, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Lovely Leeds team …

I had been made redundant and my confidence was at an all time low. I applied for a temporary position. The next day I received a phone call. We discussed what I wanted and about this role. The next day I was offered the job. The Leeds branch are lovely and helped me with anything I needed. Correspondence is good and reminders are regularly sent.

7 August 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Christine, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Maia Taylor - Leeds Office

Maia Taylor from the Leeds Temp OA Branch has been nothing but supportive, understanding and lovely! She has taken all my skills and lifestyle into account and within days matched me to already 2 amazing jobs. I am so grateful and I am looking forward to continuing our work relationship together. Thank you Maia! :) x

7 August 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Georgia, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Friendly, Professional and Supportive

I cannot thank Sarah Smith at the Brentwood Office enough; she was incredibly friendly and supportive. Sarah guided me throughout the entire process, making me instantly feel at ease. She made the process of getting my first job as a graduate so smooth and stress-free, helping prep me for my interview and providing invaluable feedback. I would definitely recommend Office Angels.

7 August 2025
Unprompted review
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Reply from Office Angels

Hi Amy, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Amazing experince

I was helped by Sarah Smith at the Brentwood office and she was an absolute gem! She was so friendly which put me right at ease and took extra time to help me prep for my interview which was organised at short notice. The whole process was so smooth and efficient it actually meant from our initial conversation it was only 24 hours until the job offer came through! Although this quick turn around Sarah was so so helpful I cannot thank her enough!

18 July 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

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