Office Angels Reviews 

952
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive and professional staff who guide candidates seamlessly through successful job searches. People appreciate the remarkably clear communication, helpful advice, and quick responses that make the entire hiring process entirely stress-free. Some reviewers were not happy with the apparent lack of ongoing support and communication after their initial contact. A few consumers also mentioned encountering unprofessional behavior from staff members and experiencing unexpected difficulties during their work placements. Others noted that promises made initially were not always kept, leaving them disappointed with the overall service quality.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and supportive throughout the entire job... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

Service

Users describe positive interactions with service, expressing deep satisfaction and appreciation for the... See more

Customer communications

Customers consistently note positive experiences with customer communications, frequently highlighting quick... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an extremely user friendly portal and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t have come across Michelle from Office Angels Leicester at a better point in my job search! One of the most warm, friendly yet professional individuals I have ever come across, she has suppo... See more

Company replied

Rated 5 out of 5 stars

Really great experience with Alice and Millie at Office Angels in Brighton. Excellent communication throughout the whole process with follow ups regularly. It was so great to deal with humans (rathe... See more

Company replied

Rated 5 out of 5 stars

Annie Hollidge was my contact from Office Angels. She has been no less than a star in guiding me through my latest leadership placement with one of the fastest growing brand in UK. The amount of care... See more

Rated 5 out of 5 stars

Alisha and Fiona from the Cambridge branch are absolutely excellent. They contacted me minutes after I registered my interest in a role and stuck with me giving guidance throughout the whole process.... See more

Company replied


Company details

  1. Recruitment

Written by the company

Office Angels is the market-leading provider of temporary and permanent office professional roles across the UK - from PAs and secretaries, to marketing, finance and HR managers. For more than three decades, we've been proving our worth with every placement.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

952 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(952)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend -Professional & Efficient

I was delighted to receive a call from Maja Slawson, a Candidate Consultant at Office Angels. Her communication on the phone/ Audio /Video was very clear, to the point /effective. She was very professional throughout the process, right from her 1st call until the end of the registration. She highlighted all the important points and left no doubt in my mind about the job/process. I highly recommend this company and Maja Slawson. Thanks Maja, for giving me this wonderful opportunity to work for Office Angels:-)

3 February 2026
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Deepa, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

First Class Professional Assistance

After leaving my job, I contacted Office Angels in Brentwood and within TWO DAYS, Sera Sondh contacted me, arranged an interview with a fantastic employer and secured me the position! Quote outstanding care, attention and a result. Thank you Sera, you are a superstar! Also worth noting that this is the 2nd time in 4 years that the team in Brentwood have helped me this way. Huge credit to the entire team.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Communication and Service

Michelle Jackson went above and beyond to find my a new position. She supported, helped and encouraged me every step of the way. I could not recommend her enough. Thank you so much Michelle!

19 January 2026
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Kathryn, thank you for your review—great to hear we helped you into a new role. We really appreciate your feedback.

Rated 5 out of 5 stars

Pleasure dealing with Maja Slawson from the Bromley Branch

I dealt with the Maja Slawson at the Bromley branch who was so helpful with finding me a position.

I originally applied for a job that unfortunately, became unavailable but Maja kept in touch with me and kept looking for another position for me. She found me a position that suited me in regards to my experience and skills and that was not too far from my home.

I found Maja to be very professional and caring... She is doing a wonderful job!

24 November 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Ashley, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Katie Sandford is absolutely brilliant

Katie Sandford is absolutely brilliant!

Katie had contacted me about a job that was super fitting to my experience and what I wanted to do, got me an interview within 2 days - called me, video chatted with me, kept me in the loop via email, to make sure I knew what the job was, and how to best go about succeeding in the hiring process. Great advice, and help along the way. Everything happened within a week! She would also check in with me to see if I was happy with the role, if I had any concerns etc., which was really sweet! She really is great at what she does, would HIGHLY recommend! :)

17 October 2025
Unprompted review
Rated 5 out of 5 stars

I can’t write enough positive reviews…

I can’t write enough positive reviews about my experience with Office Angels, especially with Issy. She is kind, understanding, efficient and extremely helpful, and helped me immensely when I was going through a very difficult period with finding work and a suitable job for me. Issy listened, and found me a role which suited me and where I have now been taken on permanently. None of this would have been possible without Issy and her help and support, and I am truly thankful.
I have received a wonderful, supportive experience from Issy and the team, and I would recommend her and the team to anyone. Thank you so much Issy and Office Angels 😊

6 October 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Ruth, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 1 out of 5 stars

Worst recruitment agency

I've dealt with a lot of recruitment agencies over the years and this is the most unprofessional and rude by far.

It's one thing to apply for jobs and not get any reply or callback, that's normal these days. However, to interview for a position, get told you're being put forward for it, but then to just go silent and not let you know what's happening... I have never encountered this with any other agency. You're just left to work out for yourself that you haven't got the job. I emailed several times, but no reply.

The agent in question was Shannon Brooks (based in Tunbridge Wells).

Looking at the other 1-star reviews, Office Angels obviously have a policy for this behaviour. Don't think I'll bother applying for anything else through them and I certainly wouldn't recommend them.

24 November 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Kelly, thank you for your review. We’d like to investigate further — please reach out to us at generalenquiries@office-angels.com - thank you.

Rated 5 out of 5 stars

Maja was very friendly and helpful

Maja was very friendly and helpful. Took the time to understand what I was looking for and what experience I had.

21 November 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Ethan, thanks for the great review! It's great to hear how Maja assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 1 out of 5 stars

Most jobs are nonexistent

Most jobs are nonexistent. In the past I have been registered with this agency and have never received an offer from them. I have enough experience in administration and finance and I consider this agency a scam. Including their rating, here or on other sites are fake.

17 November 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Blogger, thank you for taking the time to complete a review. With your permission, we’d like to look into this for you. Can we request that you reach out to us at your earliest convenience by contacting our team via headoffice@adeccogroup.com. Thank you.

Rated 5 out of 5 stars

Wow what an experience

Wow, what an experience! it was less than 48 hours I was called by Joan who was incredible and professional assisted me through the process,
Done the interview
Got accepted
Now I’m preparing to start my new job in 2 weeks!
I am so happy, thank you so much Joan, bless you and your hard work in helping me.🙌

14 November 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Shana, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

I recently signed up to Office Angels

I recently signed up to Office Angels. Since i applied for a job, i’ve have had a several contacts, emails, prompts and guidance. I have to give Michelle a special shout out! It refreshing to see this sort of professionalism in the modern job market. And it made the process very refreshing for a change. Looking forward to my next opportunity.

3 November 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Parvezahmed, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

I couldn’t have had a better experience…

I had the best experience with Sarah from the Brentwood office! She was a non-stop help for me, always giving me advice and rooting for me. I couldn’t recommend a better person than Sarah when looking for your first job, she is incredibly friendly and always provided the best communication. Thanks to her I had the smoothest process and gained so much confidence in myself. I can’t thank you enough Sarah! x

6 November 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Ophelie, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

I had the most amazing lady dealing…

I had the most amazing lady dealing with myself to obtain the position Michelle Jackson she couldn't have been more helpful she made me feel special and she kept incontact almost every day if I ever need another job Michelle will definitely be first person i contact

15 October 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Steve, thanks for the great review! It's great to hear how Michelle assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

Honestly meeting Neeki and having her…

Honestly meeting Neeki and having her help me with my job search was the best thing that could have happened, what an amazing person. Neeki is the sweetest and most helpful person there could possibly be, I’m so grateful for her, honestly if anyone needs help with their job search ask for Neeki she’s an absolute angel

18 September 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Andrea, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Supported

I’ve had such a great experience with Sarah at the Brentwood Office. She was supportive throughout the whole process and so approachable! It’s such a confidence boost having someone rooting for you.

8 October 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Billie, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Really great experience with Sarah at…

Really great experience with Sarah at the Brentwood Office. She was incredibly friendly, professional, and supportive throughout the whole process. Communication was always clear and timely, and she made the whole experience stress-free and enjoyable. I’m so grateful for her help and would highly recommend Sarah and Office Angels to anyone looking for their next job!

12 October 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Millie, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Really great experience with Alice and…

Really great experience with Alice and Millie at Office Angels in Brighton. Excellent communication throughout the whole process with follow ups regularly. It was so great to deal with humans (rather than AI) who had clearly taken the time to read the Job Description and match it to my CV. Can’t recommend them highly enough. Thanks very much

22 September 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Julie, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Amazing from beginning to end

Sera at the Brentwood office is absolutely brilliant!Easy to chat with and kept communication and support along the way.She is amazing at her job! Highly recommend

9 October 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Claire, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Not just an angel in name!!

I couldn’t have come across Michelle from Office Angels Leicester at a better point in my job search! One of the most warm, friendly yet professional individuals I have ever come across, she has supported me in landing the job of my dreams within less than a week of being registered. Throughout the process wasn’t a moment where I was left without an update, and it was clear every step of the way I was dealing with someone who cared. I cannot thank her enough!

9 October 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Rutina, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 1 out of 5 stars

Another pointless recruiter making big…

Another pointless recruiter making big promises about finding me a role, then completely disappearing once I show interest. No returned calls, no replies to emails—nothing. This is exactly what I’ve come to expect from Office Angels: all talk, no action.

The recruiter, **Shairiz Charania**, reminds me of a used car salesperson—saying whatever it takes to push a role, even when it’s rubbish. They were pushy about a job I didn’t even want, and the moment I said fine, I’ll go for it, they vanished. No follow-up, no communication, nothing.

I don’t like having my time wasted, and I don’t appreciate being ignored, especially when I’m chasing up about a role I wasn’t interested in to begin with. The conclusion is simple: **don’t contact me about any jobs in the future**. Office Angels has proven yet again to be unreliable, unprofessional, and an agency best avoided.

No, I won’t be getting in touch to discuss this. That opportunity has long passed. This wasn’t an isolated incident — the poor service and treatment have been ongoing. It’s simply too late to put things right now.

18/12

In your response, you suggested that I contact you to discuss this experience. I won’t be doing that.

You get one chance to make a good impression with a customer. OFFICE ANGELS has had multiple chances with me and failed every time. I’m not interested in explanations, excuses, or damage control after the fact.

I’ve had enough of the poor communication and lack of follow-through. I’m not prepared to waste any more time engaging with a service that consistently fails to deliver.

Based on my repeated experiences, I would strongly advise others to avoid this company altogether.

8 October 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi, thank you for taking the time to complete a review. With your permission, we’d like to look into this for you. Can we request that you reach out to us at your earliest convenience by contacting our team via generalenquiries@office-angels.com. Thank you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look