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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, most reviewers were let down by their experience overall. Many people found the app to be problematic, with issues like constant crashing and an abundance of fake profiles. Customers also reported that the website was hard to use and that the user experience was generally poor, with many feeling that the platform's design encouraged payment for premium features. Reviewers also expressed dissatisfaction with the payment system, citing instances where they were blocked after making a payment or experienced issues with payment outcomes. The social media aspect was also criticized, with users noting that the platform often showed them profiles that were the opposite of their preferences and that many accounts were fake or unresponsive. Some people, however, mentioned having met lovely individuals through the app years ago and appreciated the "Questions" feature for helping them understand potential matches better. A few users also found it useful for making international friends and noted that it was one of the few fully functional free dating apps.

What people talk about most

Website

Customers express significant dissatisfaction with the website. Many reviewers report issues such as being... See more

Application

Reviewers highlight significant dissatisfaction with the app. Many consumers report issues such as hidden... See more

User experience

Reviewers express strong dissatisfaction with the user experience. Many report issues such as being banned... See more

Social media

Customers consistently express dissatisfaction with social media experiences, citing a pervasive issue with... See more

Payment

Consumers express significant dissatisfaction with the payment system, frequently reporting that many... See more

Reviews shaping this summary

Rated 1 out of 5 stars

customer service banned my account saying I used violated contents. I asked to show me a proof, they refused to provide evidence besides: their reply was so rude and heated. Regardless to what yo... See more

Rated 1 out of 5 stars

Many Asian hookers, 'sugar babes' and people with mental issues. Some are obvious, most are 'undercover' so to say. You can see if they only have photos of expensive hotels and restaurants, you kn... See more

Rated 1 out of 5 stars

Completely a bogus app, have not managed to connect even with a single profile.. the moment your subscription ends you'll see tons of fake likes which are the dead accounts or maybe a gimmick by the o... See more

Rated 1 out of 5 stars

It shouldn’t be called a dating site, it should be called a chat room! They are not interested in us finding someone, they will loose our membership payments if we do. So,they limit how many profiles... See more


Company details

  1. Dating service
  2. Adult Dating Service
  3. Media company

Information provided by various external sources

The #1 free online dating site. Totally free dating services with hundreds of thousands of online users. Dating for singles, with personals, and fun matchmaking. Free dating tests and detailed personals. OKCupid is better than the paid sites and totally free.


Contact info

1.2

Bad

TrustScore 1 out of 5

830 reviews

5-star
4-star
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1-star

How this company uses Trustpilot

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Rated 1 out of 5 stars

I gave it a one because they didn't get…

I gave it a one because they didn't get any lower. All this site is about is scamming you out of your hard-earned money. Almost everyone here on this scam site are from other scam countries. do not make contact! This site needs a class action lawsuit. I was only on it for three days and was very disappointed. I ask for my money back but refused online.

14 July 2024
Unprompted review
Rated 1 out of 5 stars

Nothing to see here. The guys just weren't appealing or they don't respond.

As with most sites this has it's share of fakes and/or guys who are just not the guys I am interested in. I spent years on this site and couldn't find one guy who I even felt like I wanted to get to know. Twinks are it for me but they are very rare in deed on this site. You can date who you want but at the end of the day you should date who you find yourself attracted to. I don't think there are any decent looking guys who are in that range. After years, not even one where there is a genuine two way communication that you want to mutually get to know?

31 August 2023
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience. They ban you for no reason at all. The site has turned into a very low quality, untrustworthy site. The profiles seem fake. I’d advise you never to give them money. I’m sure there is no future for this trash site.

25 June 2024
Unprompted review
Rated 1 out of 5 stars

I paid for incognito

I paid for incognito, and yet they continue to show my picture. I tried to contact the people I like, they keep asking to pay for "superlike". It is impossible to contact them either by email or by phone. I strong suggest that you check out somewhere else. I am about to cancel my subscription.

17 June 2024
Unprompted review
Rated 1 out of 5 stars

I moved to Bumble, the app that works!

8 years ago I met a woman on OKC, and with whom I've been in the relationship for long 6 years. Recently the site became a trash full of fake and bot profiles. It also has a surprising amount of those who are on government programs or looking for support. Despite the 1-star review, I am grateful to OKC for banning me (I was not a paid member and didn't fit their exclusively progressive domain), as I moved to Bumble, and happy to report as I am in the relationship with a very nice person.

1 June 2024
Unprompted review
Rated 1 out of 5 stars

Support doesn't exist

Support doesn't exist. After creating an account and receiving a confirmation email couldn't log in because “my contra number is banned “How and why while I just create the account and never heard of or used this app previously? Tried to contact support for 2 days but response. It's a kind of spam and careless app.

1 June 2024
Unprompted review
Rated 1 out of 5 stars

Disgusting customer service!

Disgusting customer service!! I have tried to join this app and I couldn’t sign in. They told me I am band and my email is not exist and my phone number. I haven’t used this dating site? I haven’t done anything to banned me!! Never again! I can see why you have bad reviews.

23 May 2024
Unprompted review
Rated 1 out of 5 stars

worthless

tricks you into buying premium by letting bots from mars like your profile so you think you have prospects. you buy it and theyre all from kenya/indonesia/africa.

went a week and the only people i was able to match with were from the opposite hemisphere. no option to filter to my city, much less my state. worthless unless you have a bottomless bank account to go across the world to date a tranny.

15 May 2024
Unprompted review
Rated 1 out of 5 stars

I joined ok Cupid a few weeks ago and…

I joined ok Cupid a few weeks ago and it’s just like every other dating site out there it’s a total scam.they say their a 100% free dating site what a lie you can’t see or read anything unless you subscribe to this fake site on any given dating site the percentage of real women is only 2% the rest either work for the site or are fake profiles and scammers.

6 May 2024
Unprompted review
Rated 1 out of 5 stars

website is an absolute scam

this website/app has a big issue with "dead" profiles. basically a lot of match group apps have this thing they do where they take dormant profiles and will match with folk on their behalf to try getting those users back on the app.

also, depending on where you live, there might not be a lot of folk on the app (maybe about 100-200) but it keeps looping the deck, most of these are the dormant/dead profiles mentioned above.

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Signed up just today but cannot for the…

Signed up just today but cannot for the life of me log in. Stuck in a loop. They won't send me any more codes and now they have my info, phone number and photo which I cannot remove and cannot cancel my profile as it won't let me log in. I really wish I hadn't bothered and hope that my details have not been sold onto any spam companies.

7 May 2024
Unprompted review
Rated 1 out of 5 stars

An example of one of their scams

Example of one of their scams:

If you're paying $45 for a month, you can see everyone that Likes you. If 40 people liked you and you weren't interested, you can say "Not interested" and they get deleted as listed Likes.

If you STOP paying your subscription, you can no longer see your Likes listed. So, to take advantage of you not being able to see who likes you, they take those 40 people and put them back in your Likes list and then to add insult to injury they start putting non-USA Likes in the list.

Do you want to see who those 40+ Likes are from, that just popped up in your Likes folder? You can, if you AGAIN pay them $45 a month or $135 for 6 months. And once you do, you find out that they're the 40 people you had already deleted from the list.

They used to provide a useful and informative service, they're now just gaming their clients to drain them of their cash.

1 April 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE OKCUPID!

DO NOT! I repeat DO NOT USE OKCUPID! Its is 100% a scam only dating app. Nothing is real, all filled with foreigners. There will be a lawsuit coming to their company unless people are refunded. DO NOT USE!

27 April 2024
Unprompted review
Rated 2 out of 5 stars

Disappointing-too many unwanted likes, not enough locals

OK Cupid. A dating app/site run by the the Match Group who also run Match.com, Plenty of Fish, Tinder, Our Time amongst other brand dating names.

Unfortunately, disappointing. Been on and off it in last 9 months and in the past month took up their half price one month premium membership.

I live in Central Scotland but just not enough users, to be honest Tinder has far more choice and wider used nowadays which is why it is the most popular.

As for likes received, all came from African countries, Ghana, Nigeria, Kenya, Uganda and then the Philippines. My settings are for within 50 miles of where I live and though nothing against those of African/SE Asian ethnicity, they are not my type and so are not in my chosen preferences. However, all the likes are pretty much from there.

I asked OK Cupid Customer Services how can I choose to only receive interest from those within my distance and their response was "I'm sorry to hear you have received likes outside your distance range.
What you experienced is considered expected behavior. The preferences dictate who YOU see in your stacks and recommendations. However, the likes are decided by who likes you even if they are not in your preferences or deal breakers.
Please be aware that Dealbreakers will allow you to change your view but people from around the world can still like your profile if you are visible to them based on their deal breakers. As a result, people from other parts of the world can and may like your profile."

So a disappointing experience, not enough users even within 50 miles or a higher populated area and the stack often runs out quick and I cannot even control who sees my profile.

I do really like the questions aspect of the app and being able to really start to portray a view of one's self via this but without the controls that those looking want and a bigger customer base, I am afraid, the subscription is cancelled and I cannot rate it more than 2/5.

Monthly regular cost without a bundled month package is £36.99 per month which for what the app gives is in my opinion way too expensive. If there was better verification, far more users and more location controls dictated by your own settings and far more likely to meet someone within's one locality, then the price might be considered to be fairer.

Needs much more rigour and users Match Group if you are listening.

27 April 2024
Unprompted review
Rated 1 out of 5 stars

It used to be good site

It used to be good site, before you could actually meet peole. Now that MATCH has taken over it absolutely rubbish. It's all about money and the site deliberately hides profits from people looking for love. Such a shame its gone to the dogs.

18 May 2023
Unprompted review

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