I bought two pairs of shoes at Old Money. Unfortunately, the sizing is incorrect and they don't fit me. I asked for help and requested an exchange for a larger size. The first response... See more
Company replied
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Review summary
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I ordered some clothes and watches. The clothes unfortunately is not the best quality and the pants are too small. The watches were great for the price. Let’s see how long they work for. I have been.... See more
Company replied
Ordered a pair of pants for my son for Christmas. They arrived and were TINY. Started the return process per their return policy. The customer service was TERRIBLE. They kept requesting the same inf... See more
Company replied
Stop dropshipping from China using cheap materials/manufacturers with false advertising, this is a very bad look for your brand! Authenticity and honesty creates trust and returning customers. R... See more
Company replied
Company details
Written by the company
Dress with class - Men's Fashion with an Old Money Attire.
Contact info
225 Cherry ST, 10002, New York, United States
- +13843833
- support@old-money.com
- www.old-money.com
2.4
Poor
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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Warning: Completely misleading products & disrespectful refund policyThis website is honestly one of the…
This website is honestly one of the worst online shopping experiences I’ve had — and I strongly warn anyone from ordering here.
Two items I ordered arrived in colors nothing like the photos on the website. Not “slightly different,” not “a small shade change” — completely different colors.
And instead of admitting the mistake, their solution was unbelievable:
Imagine ordering a beige t-shirt and receiving a totally different color — then being told: “We’ll refund you 50% only, take it or leave it.”
That’s exactly what they did.
They refused to take responsibility for their incorrect product photos, and if I wanted to return the items, they expected me to pay international shipping for their error.
This is not a serious brand.
This is not how a trustworthy shop treats customers.
This is misleading, unfair, and absolutely not acceptable.
Save your money and avoid this website — you don’t want to deal with surprises, wrong colors, and a support team that thinks giving you half your money back counts as a “solution.”
I honestly wish I could attach photos here just to show the difference between the color shown on their website and the color I actually received — I’m certain no one would ever consider buying from them after seeing how big the difference is and how bad the quality is. The level of misleading presentation is unbelievable.
4 November 2025
Unprompted review
Reply from Old Money
Hey,
I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via support@old-money.com. Please reply to us so that we can help you out with this. Thanks!
Lost package
There was a problem with a package and they handled it very good, keeping me up to date
1 October 2025
Unprompted review
Reply from Old Money
Dear,
Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!
Reply from Old Money
Dear,
Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!
Great experience with Old Money
Great experience with Old Money! The products are stylish and good quality, and the support team was very responsive and professional.
10 November 2025
Unprompted review
Reply from Old Money
Dear,
Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!
Reply from Old Money
Dear,
Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!
Terrible experience with this company…
Terrible experience with this company Old Money clothing. They make the company appear to be US based. Items shipped from China. None of the clothes or shoes they shipped fit. The return process was a total hassle. They are making return ship the items to Poland and I have to pay return shipping costs. Even though the return policy on their website says hassle free and no questions asked.
9 November 2025
Unprompted review
Reply from Old Money
Hey,
I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via support@old-money.com. Please reply to us so that we can help you out with this. Thanks!
Pit of snakes.
Tells you a pack of lies but you never get your refund. Sent items back and they refused to accept them. The company is a scam run by crooks. Please don’t ever buy from them.
Update : I’m not reaching out to you with my order number as you’ve requested because that would be the third time I’ve done it.
8 November 2025
Unprompted review
Reply from Old Money
Hey,
I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via support@old-money.com. Please reply to us so that we can help you out with this. Thanks!
Reply from Old Money
Dear,
Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!
They will not refund you, Avoid!
Returned my package back for a full refund, they sent me countless emails offering a discounted refund to keep the clothes, I refused and said I want a full refund. Sent the package back, they acknowledged the return, however 1 month later I am still waiting for a refund. Every email from them is a generic "we are still waiting on an update from the billing department".
I have escalated the case with PayPal as I have no trust in receiving a refund from these fraudsters.
29 September 2025
Unprompted review
Reply from Old Money
Hey,
I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via support@old-money.com. Please reply to us so that we can help you out with this. Thanks!
efficiency
3 November 2025
Unprompted review
Reply from Old Money
Dear,
Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!
Good customer care
5 November 2025
Unprompted review
Reply from Old Money
Dear,
Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!
Loved my product & experience
Loved my product & experience! The packaging very nice & the watch is really protected, sitting on a little white pillow. The watch is beautiful! It's not one of those lightweight, hollow cheap watches. This watch has a great weight to it, the face is beautiful & the band is perfect! My only issue was that it's rose gold & not yellow gold. I reached out to their customer service dept & they were so quick with their reply! I was so surprised because it usually takes days to hear back from a customer service! They were so nice & offered me a couple of different options. They took care of me & I'm so impressed with the service I received.
5 November 2025
Unprompted review
Reply from Old Money
Dear,
Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!
Parcel didn’t arrive and they are… AVOID
Parcel didn’t arrive and they are ignoring my emails.. no refund and my money is lost. Delivery firm taking no responsibility..
AVOID AVOID AVOID
17 July 2025
Unprompted review
Reply from Old Money
Hey,
I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via support@old-money.com. Please reply to us so that we can help you out with this. Thanks!
We have returned our products by our…
We have returned our products by our cost and never heard from them anymore. We have not got any refund and even a response back. We will take legal actions.
1 November 2025
Unprompted review
Reply from Old Money
Hey,
I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via support@old-money.com. Please reply to us so that we can help you out with this. Thanks!
Reply from Old Money
Dear,
Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!
Reply from Old Money
Dear,
Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!
Top quality
The products I ordered were excellent quality. I unfortunately had to return one item as the shoes were too small for me but the Custer service team were very helpful and easy to deal with (Thanks Maria). Would highly recommend
27 October 2025
Unprompted review
Reply from Old Money
Dear,
Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!
Quality is amazing
Quality is amazing, delivery was quick. Overall amazing experience
3 October 2025
Unprompted review
Reply from Old Money
Dear,
Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!
Reply from Old Money
Dear,
Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!
In style and Instep!
Clothing and accessories are stylish, current, and affordable.
13 October 2025
Unprompted review
Reply from Old Money
Dear,
Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!
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