Banner for Omaha Steaks

Omaha Steaks Reviews 6,293

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,840 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the meats, noting their excellent taste and freshness. Many appreciate the variety of offerings and the convenience for their lifestyle, highlighting that orders are often shipped quickly and arrive on time. The customer service is frequently described as fantastic, with people finding the representatives helpful and efficient in resolving issues. However, some people were dissatisfied with aspects of the delivery service and packaging. Several customers reported receiving orders that were thawed or partially defrosted, with issues like damaged boxes, insufficient dry ice, or delayed deliveries. A few other people also felt that the quality of certain products, like some steaks or specific prepared meals, did not meet their expectations, mentioning toughness or gristle.

What people talk about most

Product

People report positive experiences with product, often praising the quality, freshness, and variety of items... See more

Quality

Clients share positive opinions on quality, with many praising the freshness and taste of the food, often... See more

Delivery service

Consumers have mixed experiences with delivery services. Many customers praise timely deliveries, well-packed... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the easy ordering process, timely... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We get the prime tenderloins, it’s very expensive but you can cut a 2” filet with a fork. The delivery is alway well packed never had an issue been a customer for years. If prices weren’t so high I wo... See more

Company replied

Rated 4 out of 5 stars

As a longtime customer, I was again happy with the quality of the products received. However, I am not happy with the new packaging. In the past, orders were received in an insulated container, pac... See more

Company replied

Rated 5 out of 5 stars

I ordered variety boxes of steaks, pork chops, chicken, hot dogs, meatballs and apple tartlets for each of my sons to celebrate the arrival of spring and Easter. It's a gift they love . They were deli... See more

Company replied

Rated 5 out of 5 stars

Their food has always come fresh and tasty. I purchase all the time around the holidays. My folks enjoy that time, so they don't have to cook before and after the holidays. Plus, depending on a r... See more

Company replied


Company details

  1. Meal Delivery
  2. Butcher
  3. Food products supplier
  4. Frozen food store
  5. Meat Products

Written by the company

Omaha Steaks: Trusted by Millions for Premium Meat Delivery For over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste. Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee. Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional. ✅ Over 100 years of butcher experience ✅ Trusted by 5 million+ customers ✅ Rated Excellent on Trustpilot Shop now at https://www.omahasteaks.com/.

Unconditional Guarantee

100% Guarantee Always

Here at Omaha Steaks, we stand behind our products... If you are not absolutely thrilled with your purchase from Omaha Steaks, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer. When you order from Omaha Steaks, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service. Our Toll-Free phone number is 1-800-228-9872. We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided, which are confirmed on the order acknowledgement.

Contact info


4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great food and great service always…

Great food and great service always fresh and on time

11 March 2026
Omaha Steaks logo

Reply from Omaha Steaks

Thank you for choosing Omaha Steaks. We’re thrilled to hear you enjoy our food and service, and appreciate your continued support.

Rated 5 out of 5 stars

The Omaha Steaks order was sent to…

The Omaha Steaks order was sent to family in Houston. I was told they were delicious. The order arrived on time.

9 March 2026
Omaha Steaks logo

Reply from Omaha Steaks

Thank you so much for choosing us to help with your gift giving needs! We’re delighted to hear that your family enjoyed their gift.

Rated 5 out of 5 stars

The steaks and 🍔 r great also love…

The steaks and 🍔 r great also love there hotdogs.
The Carmel apple tarts r awesome 👌

13 March 2026
Omaha Steaks logo

Reply from Omaha Steaks

Thank you so much for taking the time to let us know how much you enjoyed our steaks, hot dogs, and caramel apple tartlets. We’re thrilled to hear that you had a great experience with our products.

Rated 5 out of 5 stars

fast delivery

the order came very fast

13 March 2026
Omaha Steaks logo

Reply from Omaha Steaks

Thank you so much for your feedback! We're very pleased to hear that you found the delivery to be fast. We always strive to provide a quick and efficient service to all our customers, so it's wonderful to know that we met your expectations.

Rated 4 out of 5 stars
Omaha Steaks logo

Reply from Omaha Steaks

Thank you so much for sharing your feedback. We are pleased to know that you were satisfied with the quality and reliability of our service. Providing excellent experiences for our customers is very important to us!

Rated 3 out of 5 stars

Dislike I had reorder my lemon salmon…

Dislike I had reorder my lemon salmon twice because the seal package was open when I opened the box and the packages was draining juice. The product had already defrost it. When I got the second order, one package was cut the same way so I don't know if it's coming from the factory that way or what's the problem

25 February 2026
Omaha Steaks logo

Reply from Omaha Steaks

We're very sorry to hear that your experience with the lemon salmon did not meet your expectations. Your satisfaction is extremely important to us, and we want to make things right. Please send your order details and any additional information about your experience to Socialcare@omahasteaks.com so we can review the situation further and assist you in the best way possible. Thank you for bringing this to our attention, and we look forward to resolving this for you.

Rated 5 out of 5 stars

We did not receive the burgers we were…

We did not receive the burgers we were supposed to receive. I contacted them and they sent them out right away. Great customer service

10 March 2026
Omaha Steaks logo

Reply from Omaha Steaks

Thank you so much for sharing your positive experience with our customer service team! We are thrilled to hear that you had a great interaction and that our team was able to assist you.

Rated 5 out of 5 stars

Overall excellent experience from…

Overall excellent experience from taking the order through packing and delivery.
I never knew it was so easy.

11 March 2026
Omaha Steaks logo

Reply from Omaha Steaks

Thank you so much for your feedback! We're really glad to hear that you found our process easy and straightforward. We work hard to make sure everything goes smoothly for our customers, so it's great to know that you had a positive experience. If you have any more comments or suggestions, please feel free to share them with us. We appreciate your support!

Rated 5 out of 5 stars

The meat is tender and has amazing…

The meat is tender and has amazing flavor

10 March 2026
Omaha Steaks logo

Reply from Omaha Steaks

Thank you so much for sharing your feedback with us. We are absolutely delighted to hear that you found our meat to be both tender and flavorful. It means a lot to know that our efforts to provide high-quality products are appreciated by our customers. We look forward to serving you again soon and hope you continue to enjoy our offerings!

Rated 5 out of 5 stars

Easy to order on-line

Easy to order on-line. Arrived on time and exactly as ordered

13 March 2026
Omaha Steaks logo

Reply from Omaha Steaks

Thank you so much for your feedback! We’re glad to hear the ordering process was easy and that everything arrived on time and just as expected. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

So far the quality of meats has been…

So far the quality of meats has been good 👍 👌 and the convenience of ordering online with delivery is nice!

13 March 2026
Omaha Steaks logo

Reply from Omaha Steaks

We’re happy to hear that you’re enjoying the quality of our meats! Thank you for sharing your experience, and we truly appreciate you choosing Omaha Steaks.

Rated 5 out of 5 stars

Omaha delivers right on time and…

Omaha delivers right on time and everything is packed nicely and Frozen

6 March 2026
Omaha Steaks logo

Reply from Omaha Steaks

Thank you so much for your feedback! We're happy to hear that your order arrived on time and that everything was well-packed and frozen.

Rated 5 out of 5 stars

cooking for 2 senior citizens that are…

cooking for 2 senior citizens that are 91 years old can be challenging, but Omahaw has some pretty good entrees, and the food is good

9 March 2026
Omaha Steaks logo

Reply from Omaha Steaks

Your fantastic feedback has truly made our day. Thank you for taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Quality

Quality products

8 March 2026
Omaha Steaks logo

Reply from Omaha Steaks

Thank you for your feedback! We’re glad to hear you’re enjoying the quality of our products.

Rated 4 out of 5 stars

Delivery date changed several times

Delivery date changed several times

13 March 2026
Omaha Steaks logo

Reply from Omaha Steaks

Thank you for your feedback. We sincerely apologize for the changes to your delivery date. We appreciate your patience and will share your comments with our team as we continue working to improve our delivery experience.

Rated 5 out of 5 stars

My order arrived quickly and was packed…

My order arrived quickly and was packed with care.

10 March 2026
Omaha Steaks logo

Reply from Omaha Steaks

Thank you for your positive feedback! We're glad to hear that your order arrived quickly and was well-packaged. We truly appreciate you sharing your great experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look