Similar to another reviewer below, I was also transferred over to Omnia from Churchill Knight with about a week's notice. Whilst I got paid on time, it was not communicated by either Churchill Knig... See more
Company replied
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Omnia is a professional outsourced business partner that helps by taking care of employment and payroll needs, be it temporary or permanent staff. We work with SMEs, Contractors and Recruitment businesses and our focus is on delivering quality, backed up by excellent service and relationships.
40 Caversham Road, RG1 7EB, Reading, United Kingdom
Replied to 8% of negative reviews
Typically replies within 24 hours
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Great team of people that helped me out and went out their way to get tax and payments sorted for me.
I was unsure on how self-employed status works and a wondeful member of the team called Beth explained it to me clearly and helpfully
I Couldn't get A pint in time 3 pints of lager and a packet of chrIsps please £?!+?
Beth called me straight away and helped me resolve the problem.
Thank you beth for your support.
Amazing..polite,informative,courteous and professional..needed information which was provided in a speedy and timely manner. Big thanks to Beth and all at omnia..would recommend them in a heartbeat
Been with omnia for a long time now, with no problems at all. Much appreciated
Very welcoming introductory call by Eloise
And very helpful and quick to help when filling in the cis form
Brilliant service. Have been using Omnia pay for years.
Omnia made me miserable. My time there was spent feeling undervalued and overworked. I lost my confidence and found myself constantly questioning myself, despite working as hard as possible. There is a nasty culture, you are valued on who you are friends with and despite the time or effort put in, you are treated simply as a number. They often take shortcuts and don’t do things properly or “by the book”. I would stay well away whether you are a customer or a future employee.

Reply from Omnia Outsourcing
Omnia people staff
I have really enjoyed working with Joe during my time at Omnia people. Joseth Lambert has always been helpful and supportive. I highly recommend joining Omnia people for your future placement.
Working with Omnia Outsourcing Ltd has been an outstanding experience. As a payroll company in the London,they have consistently demonstrated remarkable truthfulness, unwavering integrity, and exceptional professionalism. Their prompt preparation of payslips and timely payments are second to none, ensuring a seamless payroll process that instills confidence and trust.
Their commitment to excellence is so evident that many of my colleagues in the construction industry often inquire about their services, recognizing the high standards Omnia maintains. Omnia has truly set the benchmark for what a reliable payroll company should be. If you're seeking a trustworthy partner who delivers exceptional results, I highly recommend Omnia Outsourcing Ltd.
Helpful staff, payments are made and the relevant statements are received with no issues.
Aggressive and unprofessional marketing.
I received a phone call from Omnia 3 days ago as my details were passed on by my recruitment consultant.
The person from Omnia acted like they were already my nominated umbrella company.
A very presumptuous and aggressive approach.
They then emailed me.
I emailed them to say I wouldn't be using them.
Since then I've had 2 emails a day from Docusign with a contract to sign.
I don't know how to make them stop.
This company is crazy.
Avoid if possible.

Reply from Omnia Outsourcing
Honestly the advisor I spoke to was so helpful
Polite and friendly and would recommend her to be the example. I have spoke to a lot of advisors and this is the example. Listened and responded to my conversation and got me a result I wasn’t expecting
Daisy has spent time today 22/10/25 to sort my payment , she has spoken to on numerous occasions to reassure me and contacted me straight away when sorted.. I can’t thank her enough as times are hard at present… thank you Daisy x
Elis, from Omnia Outsourcing provided exceptional service with her swift and efficient response. She quickly addressed the issue at hand, demonstrating both professionalism and expertise. Her prompt attention to the matter ensured a smooth and timely resolution, making the entire experience seamless. Elis commitment to resolving the issue exceeded expectations, and her clear communication throughout the process was greatly appreciated. I Highly recommend her for her excellent customer support. 👏
Very quick responses to my query and told me exactly what information they were missing. I found them professional and helpful
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