One2One Estate Agents Ltd Reviews 

165
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I highly recommend Luke from One2One Estate Agents. As a first-time buyer, I had no idea where to start, but Luke made the whole process feel straightforward and far less stressful than I expect... See more

Rated 5 out of 5 stars

I would just like to give Luke from One 2 One estate agents the credit he deserves. I was extremely anxious & a little sad to be selling my home of nearly 40 years . From the day I met Luke to the... See more

Rated 5 out of 5 stars

Absolutely brilliant company, would give 6 stars if we could! Niall was amazing and always sorted things out for us as quickly as possible, answered all our silly questions and kept us up to date duri... See more

Rated 5 out of 5 stars

What a great bunch at One 2 One. Friendly courteous and thoroughly professional from the initial enquiry of a valuation right through to closing the sale of my property. First viewing we received an o... See more

Company details

  1. Estate Agent

Written by the company

A market leading hybrid estate agent based in Torfaen, with a high street office as well as a huge online presence. - Professional Photographer - No contract tie in - No sale no fee - Accompanied viewings - Qualification of potential purchasers **Why pay more, when with One2One Estate Agents you pay "Less For More"**


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

165 reviews

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4.6

All reviews

(165)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Great team of people

Great team of people, helpful and very professional. Helped my buy my first home with absolutely no qualms during the pandemic, absolutely brilliant.

Thanks guys.

4 January 2021
Unprompted review
Rated 5 out of 5 stars

Great experience as a buyer

I used One 2 One Estate Agents to purchase my first home back in February 2020. They were really efficient with the process, and despite me ringing numerous times they were always really helpful and friendly. When the time comes to sell my property, I will definitely be using them!

4 January 2021
Unprompted review
Rated 5 out of 5 stars

I am utterly impressed by the sheer…

I am utterly impressed by the sheer professionalism of these guys! They have great attention to detail and are excellent at getting back to me and keeping me completely informed and updated. They have a genuine interest in you and are thoroughly friendly. There's no such thing as a 'silly question' we all have them! House buying and selling can be very daunting, but the One2One Mortgage Solutions guys help and explain everything really well. Thank you guys, I think you're all great!

4 January 2021
Unprompted review
Rated 5 out of 5 stars

Professional Service

Excellent service from the team. Very helpful and always available when needed. Special thanks to Rhian and Nicola. Would recommend 100%.

28 November 2020
Unprompted review
Rated 5 out of 5 stars

We have recently used One2one to both…

We have recently used One2one to both sell and buy a new property .
My husband and I renovate houses ,we have successfully done this on a number of properties in the last few years . We have used a number of different estate agents With varying levels of success .
However , One2One have been excellent throughout . I would like to mention in particular Rhian .
She is knowledgeable, professional and a genuinely lovely person .
I would also compliment One2One on the professional photography and customer service . They answer calls promptly and always ring back when they promise to , which when buying and selling houses is hugely important.
I recommend them highly .

21 October 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant company!

Absolutely brilliant company, would give 6 stars if we could! Niall was amazing and always sorted things out for us as quickly as possible, answered all our silly questions and kept us up to date during the whole process. Really easy and simple to work with, no hidden costs/terms with them, would highly recommend if you're looking for a mortgage/advice on mortgages!

6 October 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic and comprehensive service…

Fantastic and comprehensive service during every part of the process. I've used One2One for my mortgage and Niall and Michael were tremendous, so had no hesitation when asking them to market my property. They were clear in explaining the process, the professional photos were exceptional and there were continuous updates throughout the process.

17 June 2020
Unprompted review
Rated 5 out of 5 stars

5 stars

A big thank you to Zack and the team at one2one for making the process stress free. They answered all my questions and put my mind at ease.

Thank you again for all the help, I will be using you again in the future.

16 June 2020
Unprompted review
Rated 5 out of 5 stars

A positive experience from start to finish!

I would recommend One2One – a positive experience from start to finish!

After hearing so many positive reviews from friends and online, we decided to use One2One to help sell our house. The customer service, from start to finish, was excellent and the process smooth and efficient. Communication was clear and responses to emails and contact over the phone was always a pleasant experience. We felt valued as customers and they could not do enough for us. The process of selling a house can be very stressful however, One2One made the whole process a breeze and I had full confidence in them the whole way through….and they didn’t disappoint!

I would 100% recommend One2One and will definitely use them again, if needed in the future.

15 June 2020
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. I’ve used them previously for my mortgage and renewals etc so used the estate agents side without hesitation. The whole team have been great, Niall and Michael were top draw throughout. Would definitely recommend!

12 June 2020
Unprompted review
Rated 5 out of 5 stars

First Time Buyers Review

As first time buyers, there were certain aspects of the process we were unsure of, but Niall and his team ensured it was a routine process. Communication was excellent and the whole affair was handled with professionalism and efficiency. I can’t recommend them enough.

11 June 2020
Unprompted review
Rated 5 out of 5 stars

Sale of house

One 2 one have been perfect all the way through the process! From the initial call, asking them to put our home for up for sale, they wasted no time and have been very supportive all the way through. A very quick and easy sale, highly recommended.

11 June 2020
Unprompted review
Rated 5 out of 5 stars

100% recommended

Recommended.
Relaxed and informative valuation.
No pressure which was perfect.
Lovely and polite staff.
Well worth using.

11 June 2020
Unprompted review

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