One Call Insurance  Reviews 

We renewed our car insurance with One Call today.
The whole process was dealt with efficiently by AA4 paige. We would recomnend One Call every time.

I called today to discuss my renewal I spoke to ji9 who was very helpful and answered all my questions. I was also very grateful to be able to have the option of speaking to a human being rather than a chatbot.

Brilliant Leo (LC6) was fantastic listened and helped me choose an affordable option .

Leanne was very helpful and friendly when i was looking to renew my policy. She made the process very simple and i am pleased with the outcome.
Her user name is: LE6.Leanne Warren-le6 'TEAM TIKI'

Very happy speaking to an advisor today JF2
A very pleasant young man, much better than having to navigate the portal. He answered all my questions
Thank you

Very good service. Operator was clear, concise and knew his stuff.
Liked the call back option.
In summary, excellent.

JF3 Online chat. Jessica was very professional. She asked the right questions and was able to persuade me to say with One Call Insurance.

SH1 was very helpful and professional and made the whole process of renewal very easy

Getting my car insurance quote was quick and completely hassle-free. I was really impressed with how quickly the call was answered and how straightforward the process was. I was thoroughly happy with the service provided by Mati (MK4).

Spoke to AA5, he was polite and friendly but I’m not quite sure why the call was needed. Happy with the service so far though.

I had a very positive experience during my phone call. The call was answered in a timely fashion and RB1 could not have been more helpful, professional and efficient. She clearly explained what would happen next and took trouble to answer my secondary questions. I will no doubt return to One Call based on this interaction.

The operative LC6 was very helpful today with my renewal of my van insurance and a satisfied customer allround regards Roy Williams.

The call handler Chloe was very professional and pleasant and got me sorted in less than 20 mins. Really helpful and explained everything to me. I think she is an asset to the company

The advisor ji9 was very helpful when I called to review my renewal. He offered new appropriate options on my policy which worked out very competitively with other quotes I had obtained. It made sense to stay with OneCall.

Very helpful

Customer service SS9 has just said my policy has been cancelled after discussing a quote on a change of car. in fact they new quote has been actioned against my direction which is have the chat transcript of. Please contact me asap to discuss

Opted for call back service so didn’t have to wait in a queue. Had considered leaving Onecall as had found a cheaper offer. Think agents code was AL7 offered to try and match it. He did and I accepted. He was polite and helpful.

ISSUE RESOLVED IMMEDIATELY
Very easy to communicate with and very helpful representative Fraser (AKA FS7).

GREAT SERVICE 👍

It caused confusion at first....I made contact via the chat room asked for a phone number I was told I could talk on chat??
I then called and spoke to Lawrence LN1 and after a short while he was able to complete my request and all was good