I wanted to order a sweatshirt for a friend of mine, so I decided to Google the stussy site, and I got the site of these scanners, but nevertheless I ordered this tidy-up, despite the fact that the si... See more
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Jiffy bag received with piece of card inside. Sticky label on package says value over £14. Clearly a scam. No company name or details for where sent from although underneath is label showing Orange Co... See more
Company replied
well, really should have checked Trustpilot before using this company. Having paid customs for a gift sent to me, they haven't delivered the goods they send lovely emails but still haven't received t... See more
Company replied
Can’t fault the delivery service, I’m sure they’re great & delivered the item speedily. However, I’ve received a brown envelope with 1x sticker (just the piece a sticker should be stuck onto, no act... See more
Company replied
Company details
Information provided by various external sources
A global logistics, e-commerce and IT solutions provider. We provide fulfillment, warehousing and final mile delivery solutions.
Contact info
Hayes, United Kingdom
- www.oneworldexpress.com
Replied to 8% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scamming pigs
Like the others I have just received a…
Like the others I have just received a jiffy bag with a cheap piece of material describing itself as headgear according to the information added on the envelope the value was £36.81p .I simply do not understand what’s the reasoning behind this scam .except perhaps it’s a form of money laundering??? .what ever ! we never ordered this item . My biggest concern is that it has my personal mobile telephone number on it . So to clarify we simply have not encouraged or welcomed this unwarranted communication from this company.
must be a scam because i never ordered…
must be a scam because i never ordered anything from 'one world house'.
Address was incomplete and only thinkg inside was a piece of cardboard.
I think this is a scam for import taxes. just testing if things get delivered to you first.
do not pay them if they do follow an unexpected parcel.
I got a brown envelope with nothing in…
I got a brown envelope with nothing in but a shoe lace clearly a SCAM beware
I received an empty padded envelope
I received an empty padded envelope. Not happy
As other people have reported…
As other people have reported I received a small die which is of no use to me and which I didn't order . The amount showing on the item is £2.53. Return address on the small jiffy bag is again One World House, Pump Lane, Hayes London. UB3 3NB .
SCAM operating via One World Express.
SCAM operating via One World Express.
Similar to previous posts, this looks like a BRUSHING SCAM. I received a valueless piece of card, which I did not order, in a padded envelope. The return address printed on the shipping label is "One World House, Pump Lane, Hayes, London, UB3 3NB, GB. There is no identification of the sender on the card.
The back of the envelope shows a 'Commercial Invoice' and claims a goods value of £17 - clearly rubbish.
Aside from my name and address, my phone number is also printed on the address label - very unprofessional.
One World Express - I don't know whether or not you are a deliberate part of this scam but you are definitely assisting the scammers, if inadvertently. Please deal with this!
Still waiting on delivery exception
So far I’ve sent two messages about my package which has been listed in my home town as delivery exception according to the tracking info. I haven’t received any response so far and it’s over a week with the status of delivery exception. Would appreciate a response and wondering if there is a way of picking up my package myself as an option. The one star is for the lack of communication and lengthy delay for the shipment. (It was ordered back in June 26).
Vincent Logothetti
I have received a package I didn't…
I have received a package I didn't order this I will be returning to sender . Looks like it's a scam
Similarly to other respondents I have…
Similarly to other respondents I have received a valueless item with return address of One World House. Am concerned that this may be part of a scam being used for illegal purposes, and am concerned that One World House and other unknown parties have my personal information of name, address and mobile phone number. I found it helpful that previous respondents named the scam as 'Brushing' I have not heard of this before and have now reported the issue to the National Cyber Security Agency via their website
Maybe One World House, if it isn't doing it already, needs to ensure it isn't participating in scamming behaviour, or else its own reputation, if its bona fide will be damaged
This is a total scam I received a text…
This is a total scam I received a text stating my ONE WORLD NW package was out for delivery from a fake Amazon shipping email address. I have not placed an order with Amazon.
SCAM…
I have today received a useless child's toy which I have not ordered. Invoice No. T002SA0051080979, priced at £18.99p. Depot BIR2, van 90. Ref.No.ES1002773602673
I regard this as a scam, and people should be made aware of it!!!
Complete scam
Complete scam. Received a note for a customs fee from Royal Mail. Paid the fee as a friend had sent parcels to us form abroad, even though they were sure they'd paid the correct amount. Paid the £37.80 customs fee only to receive a tiny jiffy bag of cheap balloons which I did not order! TOTAL SCAM. Even if this company is only the logistics house they surely have a duty not to enable these scams.
I received an item reference number…
I received an item reference number 36653356GBL the order was made on20/05/2024 they were wrong size..I got in touch with ebay customer service ..the item was not listed with my purchases...Any chance if I returned them back for a refund or for a replacement.
Received a "postcard" (make that piece…
Received a "postcard" (make that piece of card) apparently worth nearly £60. Can't find any order to relate it to and wondering why i've received it. Definitely dodgy - not just a legitimate posting site

Reply from OneWorldExpress
Scam Alert - One World House total scam
This is a total scam I received today some small toy which I near ordered.
The invoice ref 36616219GBL on the delivery
dated 11 May 24 with value of £20.52GBP description 1xdress but it a small cheap toy, so I return to sender wrong address and put back into the post - one world house, Pump Lane, Hayes London UB3 3NB.
Hayes is not in London But Middlesex, Scamers can even get the address correct.

Reply from OneWorldExpress
Recieved a small package with a pair of kids plastic frame glasses…
Recieved a small package with a pair of kids green plastic frame glasses invoice ref 36567559GBL code number no glass and I didn't order this but yet my name telephone number and address is on the label. Package weight 0.017 priced at £14.24 , addresses one world house london. Where has this come from. I. Guessing this is some kind of scam or a rip of company ? Bur where has my details come from?

Reply from OneWorldExpress
Brushing scam
Inadvertently or not, this company is clearly part of a ‘brushing’ scam. Items being delivered to people who have not ordered them in order to gain the ability to give a 5-star review to their own product. This company may be ‘merely a delivery service’ but maybe they need better eyes on who uses them.

Reply from OneWorldExpress
Seems efficient
Bought something sent from China and they appeared to use this logistics company, (read the name on the envelope). It arrived quickly and well packaged.

Reply from OneWorldExpress
This is a total scam I received an…
This is a total scam I received an email stating my ONE WORLD NW package was out for delivery from a fake Amazon shipping email address. I have not placed an order with Amazon therefore I deleted the email, however, I have received 2 more, one stating the item was delivered, which it of course was not!

Reply from OneWorldExpress
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