Just returned from a week in Les Deux Alpes. Having previously had a bad experience with ESF for our kids we wanted a good value ski school we could trust. We got a phone call very quickly after our e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I used Ongosa when the ski school associated with our resort in Avoriaz told us we were unable to arrange lessons on the dates we had available. Ongosa sorted a combination of group lessons and privat... See more
Company replied
I would 100% recommend this company's help! Megan from Ongosa made it so easy to organise this surfing trip. As I am on a budget, she was very helpful in finding a surf lesson package within my bu... See more
Company replied
What a cool service! I put in a request for info on Ongosa and was emailed back quickly by Megan. She asked some more questions and within a day or two came back with suggestions for places to surf on... See more
Company replied
Company details
Information provided by various external sources
Ongosa is the best way to find great local ski instructors & guides. We take the hassle out of finding the very best independent ski pros to suit you and what you're looking for, or need.
Contact info
305 Clerkenwell Workshops, 27/31 Clerkenwell Close, EC1R 0AT, Clerkenwell, London, United Kingdom
- 020 3176 7063
- info@ongosa.com
- www.ongosa.com
Wonderful Service
Super helpful and prompt response! Erene was wonderful and I don't know what we would have done without her!
13 March 2018
Unprompted review
Reply from Ongosa
We're glad we could be of service! Have a great time.
Team Ongosa 👌
One word- Outstanding!
8 March 2018
Unprompted review
Reply from Ongosa
Hi Shannon,
Two words - Thank you!
Team Ongosa👌
Very easy booking process
Very easy booking process, for a fairly complex request!
7 March 2018
Unprompted review
Reply from Ongosa
Hi Peter,
Thanks for your kind review. I hope you have a great trip!
Kind Regards, Matt
Great service from Dylan
Great service from Dylan!
Prompt responses to all questions sent!
7 March 2018
Unprompted review
Reply from Ongosa
Hi Bev,
It was a pleasure helping you organise your trip - I hope the lessons were a success!
Thanks for the kind review and enjoy the summer.
Best Wishes,
Dylan
Erene was fantastic
Erene was fantastic. I booked a ski trip on short notice and emailed about a dozen snowboard instuctors for a private lesson but couldn't get one for my first day ...... BUT ERENE MANGED TO SOURCE ONE AND EXCELLENT COMMUNICATION. ...10/10 for Erene and onfsa .+++++
6 March 2018
Unprompted review
Reply from Ongosa
Calvin,
Thank you for your lovely review. I hope you have a wonderful trip and will be happy to help with all of your future enquiries :)
All the best,
Erene
A great experience
Dylan from the Ongosa team was really helpful and managed to get me sorted for first time ski lessons over a very short trip to Alpbach. He provided the info on what was available and was very quick to get back to me for all my questions. A very smooth process.
5 March 2018
Unprompted review
Reply from Ongosa
Hi Nada,
Thank you taking the time to leave feedback - hopefully our help made the trip that bit easier to organise! I am sure you had a great time and look forward to helping you in the future again.
Best Wishes,
Dylan @ Team Ongosa
The service provided by Ongosa was Exceptional
The service provided by Ongosa was exceptional. A special mention for Dylan Burke who, after securing us a lesson when options were extremely limited, managed to rearrange the lesson when we had to change our travel plans.
A massive thank you to Dylan and the rest of the Ongosa team. Will highly recommend
Gary & Monica
3 March 2018
Unprompted review
Reply from Ongosa
Hi Gary,
Glad that me managed to find a solution for you despite the travel chaos caused! I hope that you had a brilliant lessons and thoroughly enjoyed the rest of your holiday.
Best Wishes,
Dylan @ Team Ongosa
Quick response and easy to book
Quick response and easy to book. No confirmation email sent with details though.
25 February 2018
Unprompted review
Reply from Ongosa
Hi Craig, thanks for leaving a review. We're glad that we could help you out!
We're very sorry that the booking confirmation did not reach you - we have dispatched another copy to the email address on record. Please give us a call or drop us an email if you don't receive it again so that we can chase it up.
We hope you have you great trip.
Many thanks,
Steve @ Team Ongosa
Dylan Burke
Dylan was very helpful and gave me lots of options and prices. Was easy to book as well. Couldn't have asked for a better service.
23 February 2018
Unprompted review
Reply from Ongosa
Dear Maxine,
Thank you for such a nice review! I am glad that we managed to get everything sorted and hope that you all have an excellent trip to Zell am See.
Hope to hear from you when you head on your next adventures too!
Best Wishes,
Dylan @ Team Ongosa
Excellent customer service. Very speedy response times
Excellent customer service. Very speedy response times. I had my lesson booked and sorted in no time. Dylan is a great ambassador for your company. I will recommend you to my colleagues and friends.
21 February 2018
Unprompted review
Reply from Ongosa
Dear Annabel,
Really pleased we managed to find you something suitable in the end! Have a great time in Mayrhofen and hope to help you again in your next adventure.
Best Wishes,
Dylan @ Team Ongosa
Very helpful
After I'd had no luck finding a ski school within budget / with availability, Erene found me a three day course which fit my skill level to a T, at a fraction of the cost of the others, all within an hour of being in touch. Ticked that off the list!
20 February 2018
Unprompted review
Reply from Ongosa
Dan,
Thank you for your review. Glad I was able to make the seemingly stressful task of planning a ski trip that little bit smoother. Hope you have a wonderful trip filled with blue bird days and perfect snow.
Best, Erene.
Super helpful
Super helpful. Dylan found me an instructor when every ski school was fully booked.
16 February 2018
Unprompted review
Reply from Ongosa
Dear Charlotte,
I'm so pleased we managed to find you something in the end - let's hope your flight does not get moved again..! Have a great trip and a brilliant time with your guide for the afternoon.
Best Wishes,
Dylan @ Team Ongosa
Ski lesson bookings
Megan was very helpful in finding and setting up a booking for ski lessons for my upcoming holiday in Alpe D’Huez.
14 February 2018
Unprompted review
Reply from Ongosa
Hi Frazer, It was no problem at all, I hope you have a great trip! Megan
I made an enquiry about ski lessons and …
I made an enquiry about ski lessons and received very quick response from Megan, followed up with helpful advice about the best options and costs available to us. Megan was extremely reactive, polite and easy to work which made booking via Ongosa a simple choice. Obviously, we haven't been skiiing yet and cannot comment on the lessons, but so far my experience has been very positive.
11 February 2018
Unprompted review
Reply from Ongosa
Hi Jonathan,
Thank you very much for such a lovely review, you are more than welcome - it was no problem at all. I hope you have a great trip!
Best Regards, Megan
Dylan Burke made booking with Ongosa …
Dylan Burke made booking with Ongosa really easy and straightforward. Dylan was very quick to respond to all of my queries, he has really made me feel at ease about going Skiing for the very first time.
Thank you again,
Krystal Mason
9 February 2018
Unprompted review
Reply from Ongosa
Dear Krystal,
Thank you for such a lovely review - your first time skiing can be very daunting so hopefully you're now really looking forward to it - it is the best day of your life! Until the next day skiing, then the next day.... ha! Have a great trip.
Best Wishes,
Dylan @ Team Ongosa
Easy booking experience with Dylan's …
Easy booking experience with Dylan's help. Very much looking forward to my trip. Would recommend to friend and/or family member.
9 February 2018
Unprompted review
Reply from Ongosa
Dear Lucie,
I am glad you found it so easy to get everything sorted. Good luck with your first experience on snow - I am sure that you will have a brilliant time. Thanks again!
Best Wishes,
Dylan @ Team Ongosa
Great experience with Ongosa!
Great experience with Ongosa, their advice was friendly and helpful. Highly recommended. Thanks Dylan!
8 February 2018
Unprompted review
Reply from Ongosa
Dear Ben,
Thank you for choosing to book with us - I wish you safe travels to Morzine and the best of luck with learning to ski!
Best Wishes,
Dylan @ Team Ongosa
Great service at Ongosa
I've used Ongosa twice so far - to book ski lessons in France and Austria. Both times the service I received has been excellent: friendly, responsive and flexible. I would have no hesitation in recommending Ongosa to friends.
5 February 2018
Unprompted review
Reply from Ongosa
Dear Corin,
We are delighted to have been a help on your trips so far - long may it continue! Thank you for such a kind review and safe trip home. Until next time...
Best Wishes,
Dylan @ Team Ongosa
Stuck without a ski school for my wife …
Stuck without a ski school for my wife in forthcoming ski holiday in France. Found Ongosa on google. Immediate response, very helpful, pleasant and all sorted within 12 hours. Excellent service and bookmarked
1 February 2018
Unprompted review
Reply from Ongosa
You are more than welcome, I hope you have an amazing time! Megan
Great service
Great service, very personable and got feedback and the booking sorted very quickly!
1 February 2018
Unprompted review
Reply from Ongosa
Hi Gordon, thanks for your review. Hope you have a great time skiing in Les Menuires! Matt
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.