Online Chemist Reviews 

225
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ordered late night when I realised I had but run out of an inhaler. Going through normal route of ordering 1 from the doctors would take about a week. Following day, I was informed the order had been... See more

Company replied

Rated 5 out of 5 stars

Excellent online chemist. I order from this company quite frequently. never any problems with the items that i've purchased. items always arrived on time. I would definitely recommend online chemist t... See more

Company replied

Rated 5 out of 5 stars

I've only been with Online Chemist a short while but I already feel more relaxed using them than I was with my previous pharmacy. A minor hiccup in my first order was rectified very quickly after a... See more

Company replied

Rated 5 out of 5 stars

Have used this service for several years for my flu jab. Easy to use booking page on website, time slots that take into account that many of us work through the day and within minutes of arriving I... See more

Company replied

Company details

  1. Pharmacy
  2. Online Pharmacy
  3. Travel clinic

Written by the company

Online Chemist is an NHS contracted online pharmacy, regulated by GPhC just like all other high street pharmacies. We offer free & fast NHS prescription delivery. Why Online Chemist? - We are quicker and its completely free delivery. - If you struggle to order, we can automatically order your repeat prescription for you and deliver to your door. - If you are finding it difficult to manage multiple medicines , we offer dossett box preparation completely free. - You can speak to our pharmacist without having to go through so many options. - You can trust our medicines quality as we source them MHRA regulated trusted wholesalers. - You can buy any OTC or pharmacy (P) medicines cheaper than high street pharmacies. Travel vaccines clinic, ear syringing earwax removal clinic are our popular private services. Moreover, we are a registered yellow fever vaccine centre. We also offer: - Free NHS stop smoking (smoking cessation) service. - Free NHS flu jab - Free morning after pill service - Private erectile dysfunction (sildenafil) treatment and more! We take the stress away from getting your repeat medicines. SIGN UP with us at www.onlinechemistuk.net/NHS or call us 01493600610.


Contact info

4.8

Excellent

TrustScore 5 out of 5

225 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(225)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

I ordered tablets on the 23rd December to help with allergies & short term insomnia and it was important I got them as soon as possible. I requested for 24 hr Royal Mail postage but did not have much hope as the following day was Christmas Eve. However on the same day I received an email with tracking information and within 24 hours I have now received the tablets.

I even emailed to ensure that they would be sent the same day & I received a prompt reply to confirm.

Great service, great communication & overall great customer service. Thank you.

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service.…

Received my first prescription today and I'm blown away that it has arrived just 2 days after contacting my surgery. I had been using Superdrug for years but the past year has been dire with prescriptions taking more than a week to be ready. So pleased I've switched.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Always superb service.

Have used this service for several years for my flu jab.
Easy to use booking page on website, time slots that take into account that many of us work through the day and within minutes of arriving I am on my way. Flu jab administered.
Oh, if only my tax that funds the usual NHS service was put to such simple, courteous and efficient use!
Would highly recommend using this service.

19 November 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you so much for your kind words and fantastic review! 🌟🌟🌟🌟🌟

We’re thrilled to hear that you’ve had consistently great experiences with our service over the years. Making the process easy, efficient, and convenient for our customers is always our goal, and feedback like yours motivates us to keep improving.

We truly appreciate your recommendation and look forward to continuing to provide you with excellent service in the future! 😊

Rated 1 out of 5 stars

Disappointed as zero communication

Sent my order but the delivery address was incomplete as my house number was missed off the label (even though I had completed the order correctly) I sent numerous emails to explain what had happened and received no response. I tried to order again thinking if I left a note on the new order to explain they may get in touch - but once again my order confirmation showed an incomplete delivery address despite me triple checking this before submitting. Very very frustrating!

8 November 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for sharing your feedback. We are truly sorry for the frustration you experienced. After reviewing the issue, we’d like to clarify that the shipping address is automatically generated from the details provided during the order process. We do not alter or adjust this information.

It’s possible there was an input error during checkout, but we understand how this could be frustrating. If you could kindly provide us with your order details, we’d be more than happy to investigate further and assist in resolving this for you.

Please don’t hesitate to reach out to our customer service team directly for quicker support. We value your business and hope to make this right for you.

Kind regards,
Online Chemist

Rated 5 out of 5 stars

THE best UK-based online pharmacy

THE best UK-based online pharmacy I’ve personally come across. Helpful, efficient & always on time I would highly recommend Online Chemist!

30 October 2024
Online Chemist logo

Reply from Online Chemist

Thank you so much for your kind words and glowing review! We’re thrilled to hear that you’ve had such a great experience with us. Providing helpful, efficient, and timely service is what we strive for every day, and it means a lot to know we’re meeting your expectations.

Your recommendation truly brightens our day, and we’re here whenever you need us.

Rated 5 out of 5 stars

Excellent service very fast easier then…

Excellent service very fast easier then doctors

1 November 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your fantastic review! We’re so pleased to hear that you found our service fast and convenient. Making things easier for our customers is always our top priority, and feedback like yours motivates us to keep improving.

We’re here whenever you need us!

Rated 5 out of 5 stars

A very easy and efficient process

A very easy and efficient process. Highly recommended.

25 October 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your wonderful feedback! We’re delighted to hear that you found our process easy and efficient. Your recommendation means a lot to us, and we’re so glad we could provide you with a great experience.

We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent service from this Online Chemist

Easy to understand website,and quick dispatch ,you won't get a better online chemist in my opinion.
I would not hesitate to recommend this supplier.

1 November 2024
Online Chemist logo

Reply from Online Chemist

Thank you so much for your fantastic feedback! We’re delighted to hear you found our website easy to use and appreciated our quick dispatch service. It’s wonderful to know we’ve earned your recommendation – it truly means the world to us.

We’re here whenever you need us and look forward to serving you again!

Rated 5 out of 5 stars

Excellent service very happy

Excellent service very happy

1 October 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your kind review! We’re so glad to hear you’re happy with our service. Your satisfaction is our top priority, and we truly appreciate your feedback.

We look forward to assisting you again in the future!

Rated 5 out of 5 stars

The best service I don't think it needs…

The best service I don't think it needs improving

20 September 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you so much for your amazing feedback! We’re thrilled to hear that you’re completely satisfied with our service. Your confidence in us means a lot, and we’ll continue to do our best to maintain the high standard you expect.

We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great online chemist

Great online chemist, very easy to order and fast delivery

3 September 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your wonderful feedback! We’re so glad to hear that you found ordering easy and experienced fast delivery. We strive to make the process as smooth as possible, and your kind words make all the effort worthwhile.

We look forward to serving you again soon!

Rated 5 out of 5 stars

Thankyou so much for sending my i…

Thankyou so much for sending my i halers, i will be ordering from you in future, thankyou again one happy customer

26 August 2024
Online Chemist logo

Reply from Online Chemist

Thank you so much for your kind words! We’re thrilled to hear you’re happy with your inhalers and that you’ll be ordering from us again in the future. Your satisfaction means everything to us, and we look forward to serving you again soon.

Thank you once again, and we’re here whenever you need us!

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