Online Chemist Reviews 

225
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered late night when I realised I had but run out of an inhaler. Going through normal route of ordering 1 from the doctors would take about a week. Following day, I was informed the order had been... See more

Company replied

Rated 5 out of 5 stars

Excellent online chemist. I order from this company quite frequently. never any problems with the items that i've purchased. items always arrived on time. I would definitely recommend online chemist t... See more

Company replied

Rated 5 out of 5 stars

I've only been with Online Chemist a short while but I already feel more relaxed using them than I was with my previous pharmacy. A minor hiccup in my first order was rectified very quickly after a... See more

Company replied

Rated 5 out of 5 stars

Have used this service for several years for my flu jab. Easy to use booking page on website, time slots that take into account that many of us work through the day and within minutes of arriving I... See more

Company replied

Company details

  1. Pharmacy
  2. Online Pharmacy
  3. Travel clinic

Written by the company

Online Chemist is an NHS contracted online pharmacy, regulated by GPhC just like all other high street pharmacies. We offer free & fast NHS prescription delivery. Why Online Chemist? - We are quicker and its completely free delivery. - If you struggle to order, we can automatically order your repeat prescription for you and deliver to your door. - If you are finding it difficult to manage multiple medicines , we offer dossett box preparation completely free. - You can speak to our pharmacist without having to go through so many options. - You can trust our medicines quality as we source them MHRA regulated trusted wholesalers. - You can buy any OTC or pharmacy (P) medicines cheaper than high street pharmacies. Travel vaccines clinic, ear syringing earwax removal clinic are our popular private services. Moreover, we are a registered yellow fever vaccine centre. We also offer: - Free NHS stop smoking (smoking cessation) service. - Free NHS flu jab - Free morning after pill service - Private erectile dysfunction (sildenafil) treatment and more! We take the stress away from getting your repeat medicines. SIGN UP with us at www.onlinechemistuk.net/NHS or call us 01493600610.


Contact info

4.8

Excellent

TrustScore 5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(225)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to order and fast delivery

Very easy to order and fast delivery

30 August 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your great feedback! We’re so happy to hear that you found ordering easy and experienced fast delivery. We aim to make the process as seamless as possible, and your satisfaction is our priority.

We look forward to serving you again soon!

Rated 5 out of 5 stars

Easy website, quick service

Easy website, quick decision and despatch

29 August 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your positive review! We’re thrilled to hear that you found our website easy to navigate and experienced quick processing and dispatch. Your feedback motivates us to continue providing fast and efficient service.

We look forward to serving you again!

Rated 5 out of 5 stars

Excellent service

Excellent service

29 August 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your kind words! We’re so happy to hear that you’re satisfied with our service. Your feedback means a lot to us, and we’re here whenever you need us.

We look forward to serving you again!

Rated 5 out of 5 stars

Easy to find medication

Easy to find medication, fast delivery. Great way to get a back up inhaler

24 July 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your wonderful feedback! We’re so glad to hear you found it easy to find your medication and experienced fast delivery. We’re happy to be your trusted source for backup inhalers and more.

We look forward to serving you again!

Rated 5 out of 5 stars

Great website

Great website, easy to use. Also really quick delivery. Arrived within two days.
Used this site before have had no problems. 👍

27 July 2024
Online Chemist logo

Reply from Online Chemist

Thank you so much for your kind words!
We're thrilled to hear that you find our website easy to use and that your delivery was quick.

It's wonderful to know that you've had a positive experience with us multiple times. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent service

Thank you for an extremely quick and efficient service.
Ordered on Wednesday and delivered the following day.

24 July 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your wonderful feedback!
We're delighted to hear that you had such a quick and efficient experience with our service.

Your satisfaction is our priority, and we appreciate your support.
Looking forward to serving you again soon!

Rated 1 out of 5 stars

Disastrous

Disastrous. Sent my order out but clipped off the Flat number in the address. Wrote them an email to warn them of this before it was to be delivered. No response or action. Frustrating.

23 July 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

We apologise for any frustration this has caused. Please note that we corrected the address before sending your order and responded to your email promptly.
If you have any further issues, don't hesitate to contact us.

Rated 5 out of 5 stars

Fantastic online chemist

I found it so easy to order 2 new inhalers, the process was extremely easy and my order was processed really quickly.
Thank you so much, wonderful service, highly recommend.

15 July 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your kind words! We're delighted to hear that you found the ordering process easy and efficient. We appreciate your recommendation and look forward to serving you again in the future.

Rated 5 out of 5 stars

Really great experience

Really great experience. Product at great price, easy to order, consult, fast delivery. I had to contact for delivery change and was handled brilliantly.

2 July 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your positive feedback! We're thrilled to hear you had a great experience with our service, from the product pricing and ordering process to the fast delivery. We're glad our team could assist you efficiently with your delivery change. We look forward to serving you again!

Rated 4 out of 5 stars

Good

Good fast delivery 👌

24 June 2024
Online Chemist logo

Reply from Online Chemist

Thank you! We're glad to hear you were satisfied with our fast delivery. Your feedback is much appreciated!

Rated 5 out of 5 stars

Fast delivery

30 June 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your feedback! We're pleased to hear you were happy with the fast delivery.

Rated 5 out of 5 stars

Great service

Fast, efficient, professional and very reliable company. Simple, hassle-free online questionnaire and very competitive prices. Great service all round.

24 June 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your wonderful feedback! We're delighted to hear that you found our service fast, efficient, and reliable. It's great to know that you appreciated the hassle-free online questionnaire and our competitive prices. We look forward to serving you again!

Rated 5 out of 5 stars

Really great service with no hassle

Really great service with no hassle. Brilliant.

27 June 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your kind words! We're thrilled to hear you had a hassle-free experience with our service. Brilliant!

Rated 5 out of 5 stars

Great

Quick delivery correct product no hassle

8 June 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your feedback! We're glad to hear you received the correct product quickly and without any hassle.

Rated 5 out of 5 stars

Ordered my medicine on line no problem …

Ordered my medicine on line no problem with the pharmacy good response from them delivery was fast

31 May 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your review! We're happy to hear you had no issues ordering your medicine online and that you received a prompt response and fast delivery. We appreciate your feedback!

Rated 5 out of 5 stars

Quick delivery

I really needed the ear spray and it was easy to get. My delivery was very quick. I am very pleased!

30 May 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your feedback! We're glad to hear that you found the ear spray you needed and that the delivery was quick. We're pleased that you're very satisfied with our service!

Rated 5 out of 5 stars

Simplicity of ordering

Simplicity of ordering. Price and speed. Thats all they do, thats all you need. They have zoomed in perfectly on why someone would use online pharmacies.

24 May 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your insightful review! We're thrilled to hear that you appreciate the simplicity of ordering, our pricing, and speed. It's great to know we've met your expectations for an online pharmacy.

Rated 5 out of 5 stars

Ordered Inhaler on Monday, received Tuesday

Ordered Inhaler on Monday, received next day, no problems whatsoever. Was a little apprehensive at first as I always take more note of the 1 or 2 low rating reviews but really pleased with the service. Will use again for sure!

13 May 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your review! We're glad to hear that your inhaler arrived the next day without any issues and that your experience exceeded your initial apprehensions. We appreciate your trust and look forward to serving you again!

Rated 5 out of 5 stars

Ears syringed

Had my ears syringed and was treated with care. It was easy to book online. Everyone was polite.

22 April 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your feedback! We're pleased to hear you had a positive experience with your ear syringing and found our online booking process easy. It’s great to know our team provided the care and politeness you expected.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look