Online Chemist Reviews 

225
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ordered late night when I realised I had but run out of an inhaler. Going through normal route of ordering 1 from the doctors would take about a week. Following day, I was informed the order had been... See more

Company replied

Rated 5 out of 5 stars

Excellent online chemist. I order from this company quite frequently. never any problems with the items that i've purchased. items always arrived on time. I would definitely recommend online chemist t... See more

Company replied

Rated 5 out of 5 stars

I've only been with Online Chemist a short while but I already feel more relaxed using them than I was with my previous pharmacy. A minor hiccup in my first order was rectified very quickly after a... See more

Company replied

Rated 5 out of 5 stars

Have used this service for several years for my flu jab. Easy to use booking page on website, time slots that take into account that many of us work through the day and within minutes of arriving I... See more

Company replied

Company details

  1. Pharmacy
  2. Online Pharmacy
  3. Travel clinic

Written by the company

Online Chemist is an NHS contracted online pharmacy, regulated by GPhC just like all other high street pharmacies. We offer free & fast NHS prescription delivery. Why Online Chemist? - We are quicker and its completely free delivery. - If you struggle to order, we can automatically order your repeat prescription for you and deliver to your door. - If you are finding it difficult to manage multiple medicines , we offer dossett box preparation completely free. - You can speak to our pharmacist without having to go through so many options. - You can trust our medicines quality as we source them MHRA regulated trusted wholesalers. - You can buy any OTC or pharmacy (P) medicines cheaper than high street pharmacies. Travel vaccines clinic, ear syringing earwax removal clinic are our popular private services. Moreover, we are a registered yellow fever vaccine centre. We also offer: - Free NHS stop smoking (smoking cessation) service. - Free NHS flu jab - Free morning after pill service - Private erectile dysfunction (sildenafil) treatment and more! We take the stress away from getting your repeat medicines. SIGN UP with us at www.onlinechemistuk.net/NHS or call us 01493600610.


Contact info

4.8

Excellent

TrustScore 5 out of 5

225 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(225)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was running low on my inhaler

I was running low on my inhaler. Found the online chemist few quick questions and my inhalers were delivered within one day. I will be using this service again. Thank you

19 April 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your review! We're glad to hear that you received your inhalers quickly and found our service efficient. We look forward to serving you again in the future. Thank you!

Rated 5 out of 5 stars

I've had mild asthma for 37 years and…

I've had mild asthma for 37 years and my surgery have now stopped giving ventolin inhalers and giving some cheap nasty inhalers to patients. They've said its due to cost!! I've now come across Online Chemist and can now buy my Ventolin for approx £7. I've ordered twice now and both times received item within 3 days. So 5 stars ✨️and will continue to use in the future.

15 April 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your detailed feedback! We're thrilled to hear that you've found our service helpful and that you’re able to get your Ventolin quickly and affordably. We appreciate your trust and look forward to continuing to serve you in the future. 🌟

Rated 5 out of 5 stars

Simple ordering process

Simple ordering process, my order was delivered within 24hr

12 April 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your feedback! We're pleased to hear that you found the ordering process simple and that your order was delivered within 24 hours. We appreciate your support!

Rated 5 out of 5 stars

Quick n easy to book

Quick and easy to book online very friendly and the gentleman who did my ear treatment was very pleasant would go back

10 April 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your feedback! We're glad you found the online booking quick and easy, and that our team provided friendly and pleasant service during your ear treatment. We look forward to seeing you again!

Rated 5 out of 5 stars

Great service

Great service, very friendly and professional staff will definitely use again.

21 March 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your kind words! We're delighted to hear that you had a great experience with our friendly and professional staff. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Fantastic service

Fantastic service , very polite and friendly staff.
Highly recommend 👍

21 March 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for the fantastic feedback! We're thrilled to hear you found our staff polite and friendly. Your recommendation means a lot to us. We look forward to assisting you again!

Rated 5 out of 5 stars

Excellent and fast service

Excellent and fast service

21 March 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you! We’re glad to hear you had an excellent and fast experience with our service. We appreciate your feedback!

Rated 5 out of 5 stars

Very friendly and welcoming staff…

Very friendly and welcoming staff professional service highly recommend

11 March 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your positive review! We’re pleased to hear that you found our staff friendly and professional. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Brillant service

Brillant service

27 February 2024
Online Chemist logo

Reply from Online Chemist

Thank you! We're delighted to hear you think our service is brilliant. We appreciate your feedback!

Rated 4 out of 5 stars

Mostly good

Every thing good but I thought the delivery charge was was high for such a small light package .

20 February 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your feedback! We’re glad to hear everything was good with your order. We’ll take your comments about the delivery charge into consideration for the future. If you have any further concerns, please let us know.

Rated 5 out of 5 stars

Speedy and easy

Speedy, easy, intuitive. I got the product I wanted, with zero hassle. It was much needed, and I got it within 24 hours (and I live on an island!)

24 February 2024
Online Chemist logo

Reply from Online Chemist

Thank you for your feedback! We’re delighted to hear that you found the process speedy, easy, and intuitive, and that you received your product within 24 hours—even on an island! We’re glad we could meet your needs with zero hassle.

Rated 5 out of 5 stars

Wilsons chemist Chaddesden

Wilsons chemist, Wiltshire Road, Chaddesden, Derby
Every single person there was so warm and welcoming and an absolute pleasure. They couldn't do enough. It's so hard to get medications for my son he's had a nightmare year (me too) and they keep what he needs in stock!!!Thankyou to them all!!!!

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery

9 February 2024
Online Chemist logo

Reply from Online Chemist

Thank you! We're glad to hear you were pleased with the fast delivery. We appreciate your feedback!

Rated 5 out of 5 stars

I’m really impressed with the service I…

I’m really impressed with the service I received. I was able to make a next-day appointment for travel vaccines and the clinician administering them was just so patient, polite and professional. I’d really recommend to anyone.

6 February 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your kind words! We're thrilled to hear that you were impressed with our service and found the appointment scheduling and clinician's professionalism to your satisfaction. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Good service

28 January 2024
Online Chemist logo

Reply from Online Chemist

Thank you! We’re glad to hear you had a good experience with our service. We appreciate your feedback!

Rated 5 out of 5 stars

so good

so good - you can order with confidence

8 January 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your review! We're delighted to hear that you feel confident ordering with us. We appreciate your support!

Rated 5 out of 5 stars

Amazing Yellow Fever Vaccine Service

I used Online Chemist for a Yellow Fever Vaccination. I was nervous about the vaccine. The initial phone call to book was excellent. I explained my situation and existing medical conditions. I was put at my ease and reassured. The online history form on their website was very easy to complete. On the day of the appointment I was treat with respect and courtesy. I wasn’t kept waiting. The pharmacist explained everything, and helped me to relax and understood my needle phobia, before administering the vaccine; which I hardly felt. They fully explained the Yellow Fever Vaccination Certificate and completed it clearly. And, the fees were not prohibitive. For anyone in East Norfolk or East Suffolk who needs a Yellow Fever Vaccine, I’d be happy to recommend them.

15 January 2024
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your detailed and positive review! We’re thrilled to hear that our service for the Yellow Fever vaccine exceeded your expectations and that you felt well taken care of throughout the process. It’s great to know that our team was able to address your concerns and make your experience as smooth and comfortable as possible. We appreciate your recommendation and look forward to serving you again in the future!

Rated 5 out of 5 stars

Quick shipping

Quick shipping. No hassle ordering process.

28 December 2023
Online Chemist logo

Reply from Online Chemist

Thank you for your feedback! We’re glad to hear that you had a smooth and hassle-free ordering process with quick shipping. We appreciate your support!

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