Good prices and products, but terrible customer service. Their payments platform crashed half way through an order with no confirmation – which I placed again. I then tried to return the second order.... See more
Company replied
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Good prices and products, but terrible customer service. Their payments platform crashed half way through an order with no confirmation – which I placed again. I then tried to return the second order.... See more
Company replied
Lights ordered on a Sunday evening and delivered to NI by early afternoon on Thursday. Well packaged, inner and outer boxes in pristine condition. Lights are fantastic. Really good quality, really... See more
Company replied
Great set of lights worth every penny great value for money. Quick delivery and you know when there coming package very well. Well done everyone @ Online lighting
Company replied
Ordered some beautiful wall mounted lights to give my guest room a more luxe feel and they are stunning! Edit Kanzu Wall Light with Plug - White & Wood SKU: E1391 I tried to order them from ano... See more
Here at Online Lighting we offer an extensive range of quality home lights and lighting. With secure online ordering and express delivery on all products, we are sure you will enjoy shopping with us.
24-26 Vincent Avenue, MK8 0AB, Milton Keynes, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
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Fast delivery of the product I ordered
First time I've bought from Online lighting
Excellent service
Fast delivery
5 star
Spot light looks great really please with quality and arrived very quick
great item! Just bought a new picture and needed a light to show it off properly.
Light came next day and apart from the plug not being suitable for the screw sent, (not a problem), I fitted the light today. Very pleased.
Just one thought, is the led replaceable?
Great website, great prices, super fast delivery and great customer service.
Order came really quick. Was packaged so item was less likely to get damaged in transit. Also came with a adapter plug which was extremely easy to fit. Excellent quality and a bargain price. More than happy.
The up down light was aesthetically quite nice.
It was a little impractical though.
1) the bulbs provided are difficult to fit as the fitting connection is deep in the housing, so difficult to fit bulb.
2) I would have also expected screw fittings with the light but there weren’t any.
Overall though, I’m pleased with my purchase.
What a shambles of a company this is bought some outdoor lights advertised as 1.5 watts when arrived they were 1 watt so put a request in to return at my expense at £6.50.trading standards who be contacted as this is mis ADVERTISED why should I pay the return cost when it's mis ADVERTISED.never use again plus this company trade under other names.BE AWARE!!!!!!!!!
Great service. Arrived very quickly item as described.
As it was such a good price I thought it would be tatty but, it's actually lovely so pleased thank you
Fast delivery, beautiful well packaged lamp , wish I use this company weeks ago after been messed around by another company , would definitely recommend
Elaine was very polite and helpful and immediately agreed to replace the damaged lamp.
The light came within 24 hours. Fast delivery a well packaged so no breakage occurs.
The bulbs that come with the light ( to buy separately) are stunning they are just what i was hoping for and the light is great quality .
So happy .
I was able to find the lamp we needed and the delivery was super fast! Arrived 1 day earlier than expected. Well packed!
The item is not yet delivered in spite ot having 2 appointments and 2 promises that it will be delivered in 2 occasions... still waiting can you explain what is going on and when l will finally get my order delivered to my address
Many thanks
Product arrived quickly with good information about delivery.
I reserve-ordered my lights and accessories from Online Lighting (OL) back in April, knowing that they were due back in stock by the middle of June. Through no fault of their own, the re-supply of the lights was held up due to manufacturer’s problems. OL sent me numerous emails informing me of the delay so I decided to stay with them and leave my order on file. This decision saved me a fair amount of money, due to the price increase of items by the manufacturer. I received an email on 24 July, informing me that my order had been despatched, and received it the next day, well packaged and protected. Overall, my experience with OL has been excellent, and I would recommend them to anyone.
Lights are great value and very quick delivery. I am very pleased. Thank you.
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