Onlinelighting Reviews 

620
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Good prices and products, but terrible customer service. Their payments platform crashed half way through an order with no confirmation – which I placed again. I then tried to return the second order.... See more

Company replied

Rated 5 out of 5 stars

Lights ordered on a Sunday evening and delivered to NI by early afternoon on Thursday. Well packaged, inner and outer boxes in pristine condition. Lights are fantastic. Really good quality, really... See more

Company replied

Rated 5 out of 5 stars

Great set of lights worth every penny great value for money. Quick delivery and you know when there coming package very well. Well done everyone @ Online lighting

Company replied

Rated 5 out of 5 stars

Ordered some beautiful wall mounted lights to give my guest room a more luxe feel and they are stunning! Edit Kanzu Wall Light with Plug - White & Wood SKU: E1391 I tried to order them from ano... See more

Company details

  1. Lighting Shop

Information provided by various external sources

Here at Online Lighting we offer an extensive range of quality home lights and lighting. With secure online ordering and express delivery on all products, we are sure you will enjoy shopping with us.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

620 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(620)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great item

great item! Just bought a new picture and needed a light to show it off properly.
Light came next day and apart from the plug not being suitable for the screw sent, (not a problem), I fitted the light today. Very pleased.
Just one thought, is the led replaceable?

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Order came really quick

Order came really quick. Was packaged so item was less likely to get damaged in transit. Also came with a adapter plug which was extremely easy to fit. Excellent quality and a bargain price. More than happy.

1 October 2024
Unprompted review
Rated 4 out of 5 stars

Pleased with my purchase

The up down light was aesthetically quite nice.
It was a little impractical though.
1) the bulbs provided are difficult to fit as the fitting connection is deep in the housing, so difficult to fit bulb.
2) I would have also expected screw fittings with the light but there weren’t any.

Overall though, I’m pleased with my purchase.

27 September 2024
Unprompted review
Rated 1 out of 5 stars

What a shambles of a company this is…

What a shambles of a company this is bought some outdoor lights advertised as 1.5 watts when arrived they were 1 watt so put a request in to return at my expense at £6.50.trading standards who be contacted as this is mis ADVERTISED why should I pay the return cost when it's mis ADVERTISED.never use again plus this company trade under other names.BE AWARE!!!!!!!!!

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, beautiful well packaged lamp , wish I use this company weeks ago after been messed around by another company , would definitely recommend

29 August 2024
Unprompted review
Rated 5 out of 5 stars

100% recommend

The light came within 24 hours. Fast delivery a well packaged so no breakage occurs.
The bulbs that come with the light ( to buy separately) are stunning they are just what i was hoping for and the light is great quality .
So happy .

15 August 2024
Unprompted review
Rated 1 out of 5 stars

The item is not yet delivered in spite…

The item is not yet delivered in spite ot having 2 appointments and 2 promises that it will be delivered in 2 occasions... still waiting can you explain what is going on and when l will finally get my order delivered to my address
Many thanks

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Patience Pays Off

I reserve-ordered my lights and accessories from Online Lighting (OL) back in April, knowing that they were due back in stock by the middle of June. Through no fault of their own, the re-supply of the lights was held up due to manufacturer’s problems. OL sent me numerous emails informing me of the delay so I decided to stay with them and leave my order on file. This decision saved me a fair amount of money, due to the price increase of items by the manufacturer. I received an email on 24 July, informing me that my order had been despatched, and received it the next day, well packaged and protected. Overall, my experience with OL has been excellent, and I would recommend them to anyone.

25 July 2024
Unprompted review

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