Absolutely diabolical service. It was so called delivered at 12.25 pm today. Then i got a messaged that my parcel consignment got lost in transit. Even my postcode came up invalid. I got a partial ref... See more
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See what reviewers are saying
Ordered yesterday afternoon and my order of x9 wax burners arrived around an hour ago. Can't quite believe how quick this was. I paid std postage so didn't expect to get my order for at least 3 days i... See more
I ordered on the 2nd October 22, waited for deliver as the dispatch stated it was on route. Got emails saying it was delayed. Ordered from elsewhere as needed the cleaning products to clean house befo... See more
Excellent customer service! In quite a large order, a single item (costing one pound) had been confused with a similar item and the wrong one sent. My email enquiry was dealt with very promptly and co... See more
Company details
Written by the company
Established in 2014 as a compliment to a well-known family wholesaler supplying toiletries and cleaning products, Online Pound Store quickly grew into it’s own entity with an ever-expanding range covering all seasons, occasions and needs. Based in the Manchester area, Online Pound Store thrives to make it easier and cheaper to get all of your household essentials to your front door. Forming close partnerships and networks with big names such as Airpure, Fabulosa, Ashleigh & Burwood and Henkel, has allowed to Online Pound Store to keep prices affordable. With over 4000 branded products, tracked and delivered direct to your front door. The Site That Saves You Money!
Contact info
United Kingdom
- info@onlinepoundstore.co.uk
- www.onlinepoundstore.co.uk
3.9
Great
983 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Satisfy customer
I’m quite happy with my purchase ,delivery was to date and driver was very polite
26 June 2023
Cheap and speedy delivery
The things I ordered were a good price and were delivered really quickly. Will be looking here first next time I need anything.
26 June 2023
Okay
It was easy to order and reasonably quick service however box came battered, with pieces of box broke off, product was exactly as ordered all good
29 May 2023
Reply from Online Pound Store
Hi,
I can see that a customer service team member has now emailed you in regard to this.
Kind Regards
OPS Team
Good price and fast delivery
29 May 2023
Fast delivery and good quality
29 May 2023
Not recommended
What you order & what you get is two different things,
Will not re order & would not recommend
Ordered bin buddy spray received powder.
Ordered 2 Fabreeze plug-ins refills but only received one, so very expensive
12 May 2023
Unprompted review
Reply from Online Pound Store
Hi,
We are very sorry to hear that you have had a negative experience.
I can now see that this is being dealt with.
If there is anything else you need please email info@onlinepoundstore.co.uk.
Thanks
Kind Regards
OPS Team
Very happy with my order
26 April 2023
Excellent and very speedy delivery l
Excellent and very speedy delivery l. Will be ordering again ☺️
26 April 2023
very good buy
26 April 2023
Really happy with online pound store…
Really happy with online pound store and there prices
26 April 2023
Excellent products for a very good…
Excellent products for a very good price. When there was an issue with delivery customer service dealt with the problem in an extremely professional manner (thanks Josh). Will definitely be shopping here again!
27 April 2023
Unprompted review
Fantastic selections of products
Fantastic selections of products,
we got everything we order, all perfect.
Delivered next day as promised..
Will use again.
22 April 2023
Unprompted review
Terrible
Terrible. Awful packaging. Was sent a can of open Elbow Grease paste that leaked all over other shopping. Spent ages cleaning everything, some items were gifts. No regard or compensation for issue when raised.
18 April 2023
Unprompted review
Great packaging
Great packaging, fantastic prices and also Fabulously fast postage too! I’m thrilled with my products! You’re my go to shop for everything I need. Many thanks ☺️
29 March 2023
Items arrived as described
Items arrived as described. I was given a courier and tracking number from the store,so I knew when they would arrive.Very good service.
27 March 2023
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