Absolutely diabolical service. It was so called delivered at 12.25 pm today. Then i got a messaged that my parcel consignment got lost in transit. Even my postcode came up invalid. I got a partial ref... See more
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See what reviewers are saying
Ordered yesterday afternoon and my order of x9 wax burners arrived around an hour ago. Can't quite believe how quick this was. I paid std postage so didn't expect to get my order for at least 3 days i... See more
I ordered on the 2nd October 22, waited for deliver as the dispatch stated it was on route. Got emails saying it was delayed. Ordered from elsewhere as needed the cleaning products to clean house befo... See more
Excellent customer service! In quite a large order, a single item (costing one pound) had been confused with a similar item and the wrong one sent. My email enquiry was dealt with very promptly and co... See more
Company details
Written by the company
Established in 2014 as a compliment to a well-known family wholesaler supplying toiletries and cleaning products, Online Pound Store quickly grew into it’s own entity with an ever-expanding range covering all seasons, occasions and needs. Based in the Manchester area, Online Pound Store thrives to make it easier and cheaper to get all of your household essentials to your front door. Forming close partnerships and networks with big names such as Airpure, Fabulosa, Ashleigh & Burwood and Henkel, has allowed to Online Pound Store to keep prices affordable. With over 4000 branded products, tracked and delivered direct to your front door. The Site That Saves You Money!
Contact info
United Kingdom
- info@onlinepoundstore.co.uk
- www.onlinepoundstore.co.uk
3.9
Great
983 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
26 March 2023
Amazing Service Team. I had a great experience & my first…
I had a great experience & my first time shopping on the ‘onlinepoundstore’which I found by a stroke of luck really I’d been trying to find ‘dog oil’ muscle rub for months, which is so good for muscle strain I swear by it so ordered seven tubs great value too!
I ordered on the 5th & it was delivered Good Friday Amazing Service!
Thank you team
8 April 2023
Unprompted review
Wide range of products at great prices
Wide range of products at great prices, fast delivery service
26 March 2023
Good Customer Service & Product
Great email replies when querying about an order I wanted to place, easy communication. 10/10 recommend.
26 March 2023
Brilliant.. really great service
Brilliant, easy to use website, fantastic product… very pleased, super fast postage too
26 March 2023
Paid for product I week and a half ago…
Paid for product I week and a half ago and have not received it yet even though delivery meant to be 3-5 days. I have had no update as to when to expect my package either can someone please let me know what I’d happening
26 March 2023
Reply from Online Pound Store
Hi,
We are very sorry to hear that you have had a negative experience.
I can now see that this is being dealt with.
If there is anything else you need please email info@onlinepoundstore.co.uk.
Thanks
Kind Regards
OPS Team
Easy to order and super quick delivery
Easy to order and super quick delivery! And a massive choice of items to order… my first order but it won’t be my last!
30 March 2023
Great products and quick delivery.
29 March 2023
First time I’ve used this online it was…
First time I’ve used this online it was a good experience thank you
29 March 2023
its scent is not as fragrant as before
its scent is not as fragrant as before. disappointed!!!
27 March 2023
Reply from Online Pound Store
Hi,
I can see that a customer service team member has now emailed you in regard to this.
Kind Regards
OPS Team
All good received what I ordered at a…
All good received what I ordered at a reasonable price and quick delivery.
30 March 2023
So happy to find this online store
So happy to find this online store. Great selection of products and fantastic prices. Quick delivery too!
26 March 2023
Fast Delivery
27 March 2023
Very happy customer
Very happy customer. First time using this store . Good prices and fast delivery .. I will be using this store again online. 🙂
27 March 2023
Excellent great items
27 March 2023
Great products at a great price
Great products at a great price. Fast delivery and great customer service. Would recommend
26 March 2023
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