Absolutely diabolical service. It was so called delivered at 12.25 pm today. Then i got a messaged that my parcel consignment got lost in transit. Even my postcode came up invalid. I got a partial ref... See more
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See what reviewers are saying
Ordered yesterday afternoon and my order of x9 wax burners arrived around an hour ago. Can't quite believe how quick this was. I paid std postage so didn't expect to get my order for at least 3 days i... See more
I ordered on the 2nd October 22, waited for deliver as the dispatch stated it was on route. Got emails saying it was delayed. Ordered from elsewhere as needed the cleaning products to clean house befo... See more
Excellent customer service! In quite a large order, a single item (costing one pound) had been confused with a similar item and the wrong one sent. My email enquiry was dealt with very promptly and co... See more
Company details
Written by the company
Established in 2014 as a compliment to a well-known family wholesaler supplying toiletries and cleaning products, Online Pound Store quickly grew into it’s own entity with an ever-expanding range covering all seasons, occasions and needs. Based in the Manchester area, Online Pound Store thrives to make it easier and cheaper to get all of your household essentials to your front door. Forming close partnerships and networks with big names such as Airpure, Fabulosa, Ashleigh & Burwood and Henkel, has allowed to Online Pound Store to keep prices affordable. With over 4000 branded products, tracked and delivered direct to your front door. The Site That Saves You Money!
Contact info
United Kingdom
- info@onlinepoundstore.co.uk
- www.onlinepoundstore.co.uk
3.9
Great
983 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I haven’t received my items yet
26 March 2023
Reply from Online Pound Store
Hi,
We are very sorry to hear that you have had a negative experience.
I can now see that this is being dealt with.
If there is anything else you need please email info@onlinepoundstore.co.uk.
Thanks
Kind Regards
OPS Team
Spring Cleaning kit
Brilliant bought my complete spring cleaning kit from here at great prices delivered quickly much better than supermarket prices very happy👍
26 March 2023
Really competitive prices and super…
Really competitive prices and super fast delivery times and kept in the loop all the way through from ordering to receiving the items
26 March 2023
order number #466346 for Deet mosquito…
order number #466346 for Deet mosquito repellant placed march 2023, product arrived a couple of days later, exp date jan 2021. cheap, but rubbish.
27 March 2023
Unprompted review
Reply from Online Pound Store
Hi,
We are very sorry to hear that you have had a negative experience.
I can see that the item that you purchased is an expired product and is listed as such.
If you have any issues with the products you have purchased, please email us at info@onlinepoundstore.co.uk and we can get this sorted for you.
Kind Regards
OPS Team
Terrific customer service
Excellent customer service all round.
Order received very fast and found items unable to find elsewhere.
I had reason to contact them regards a minor problem with order and received a reply and refund immediately.
With such excellent and seamless service can definitely recommend and I will be a returning customer for sure.
21 March 2023
Unprompted review
Excellent stock availability
In other stores, Medipure body powder are restricted quantities of 3 or 6 (Medipure talc free body powder) I'm of the age that using powder to help with absorption of sweat from the hot flushes, so i
would use 6 very quickly, a little goes a long way but I still need more than I could get, it is the only thing that I have found that helps me feel dryer and more comfortable in my clothes and helps prevent chaffing.
The shop has lots of choice in all of its departments and unlike some other places holds a good level of stock and has very reasonable prices.
I was able to find everything I was looking for and more that I wasn't looking for but bought anyway.
It's a shop I will be using again and again
26 February 2023
Great service
26 February 2023
Super fast shipping and a great price…
Super fast shipping and a great price for my products.
1 March 2023
delivery was great and quick one…
delivery was great and quick one failure was that the tissues were squashed as at the bottom of the box with heavy items on top of them.
1 March 2023
Great price goods as ordered and quick…
Great price goods as ordered and quick delivery. Would use again
1 March 2023
They’re really good at what they do
They’re really good at what they do, try them. I’ve bought from them a few times now
1 March 2023
First time I have used the poundstore…
First time I have used the poundstore online and was really impressed how quickly the stock came.
Will be using again that's for sure
3 February 2023
I was really pleased to get next day…
I was really pleased to get next day delivery brilliant company.
2 February 2023
excellent with ordering first time
1 February 2023
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