We had our 2nd house inspection with Russell. We got a text saying he’ll be here in 5 minutes and sure enough he was here in 5 minutes. He was very kind and respectful of our personal space. He asked... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Had good experience with On Q property management! We have been in our property for about 10 months and had no issue with the place and any minor fixes was meet really quickly. Russell who stope... See more
Company replied
I had the pleasure of having Russell come and do my home inspection and could not be more pleased! He was kind, respectful, and thorough throughout the whole process. I really appreciated him and all... See more
Company replied
I had a rental home inspection done by Russell Aston from On Q Property Management, and I was really pleased with the experience. He showed up right on time and was very respectful throughout the enti... See more
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Company details
Written by the company
Founded in 2010, On Q Property Management established itself as one of the nation's fastest-growing Property Management and Real Estate firms. On Q's client-first approach, coupled with its technologically focused workflow, help build and maintain excellent relationships with its customers.
Contact info
1011 N. Val Vista Drive, Suite 101, 85234, Gilbert, United States
- 4805189910
- support@onqpm.com
- www.onqpm.com
4.5
Excellent
323 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Thank you Russel for coming by to do my…
Thank you Russel for coming by to do my house inspection you were very helpful and nice!
17 February 2026
Unprompted review
Reply from On Q Property Management
We really appreciate you sharing your experience with us. It means a lot to know our team was able to help and make a positive impression. Thank you for your support.
- The On Q Property Management Team
Great company
16 December 2025
Unprompted review
Reply from On Q Property Management
Thank you so much for taking the time to leave us this wonderful review. We’re so glad to hear you had a positive experience, and we truly appreciate your kind words.
- The On Q Property Management Team
I had a rental home inspection done by…
I had a rental home inspection done by Russell Aston from On Q Property Management, and I was really pleased with the experience. He showed up right on time and was very respectful throughout the entire inspection. Everything was handled smoothly and professionally, and I appreciated how easy he made the whole process.
11 December 2025
Unprompted review
Reply from On Q Property Management
Your feedback means so much to our team. Thank you for taking the time to leave such a positive review. We truly appreciate your support and kindness.
- The On Q Property Management Team
Avoid!
I wouldn’t recommend. They are always hard to get in touch with and do very little to help the owner. I paid for what was supposed to be eviction protection in case the tenants started paying late however once the renters paid late or even excessively late, On Q takes the late fees and/or doesn’t collect them at all. You may as well manage the property yourself.
1 January 2025
Unprompted review
Russel did an amazing job was polite…
Russel did an amazing job was polite and respectful, very happy with my experience
20 November 2025
Unprompted review
Reply from On Q Property Management
Thank you for choosing On Q Property Management and for sharing your experience. We truly appreciate your trust and are grateful for your kind words.
- The On Q Property Management Team
Had good experience with On Q property…
Had good experience with On Q property management! We have been in our property for about 10 months and had no issue with the place and any minor fixes was meet really quickly.
Russell who stoped by to do a general inspection was really nice and communicated clearly and moved really quick
Over all really happy living here!
13 November 2025
Unprompted review
Reply from On Q Property Management
We appreciate your support and your thoughtful feedback. It’s always great to hear when our team has been able to make a difference. Thank you again.
- The On Q Property Management Team
I had the pleasure of having Russell…
I had the pleasure of having Russell come and do my home inspection and could not be more pleased!
He was kind, respectful, and thorough throughout the whole process. I really appreciated him and all that he did!
12 November 2025
Unprompted review
Reply from On Q Property Management
Thank you for your kind review. Creating a great experience is always our goal, and we truly appreciate you letting us know how we did.
- The On Q Property Management Team
Rental house inspection
We had our 2nd house inspection with Russell. We got a text saying he’ll be here in 5 minutes and sure enough he was here in 5 minutes. He was very kind and respectful of our personal space. He asked us if we had any questions or concerns. He was very professional and polite. He gave us more air filters. It was a great inspection.
11 November 2025
Unprompted review
Reply from On Q Property Management
We’re so happy to hear about your positive experience. Thank you for taking the time to recognize our team and share your feedback.
- The On Q Property Management Team
Russell came in today had an amazing…
Russell came in today had an amazing check in. He was in and out thanks Russ.
5 November 2025
Unprompted review
Reply from On Q Property Management
Thank you for your thoughtful review and for choosing On Q Property Management. We’re grateful for the opportunity to work with you and appreciate your kind feedback.
- The On Q Property Management Team
Russell was amazing
Russell was amazing. He fully inspected my rental. He was polite, friendly, and Pleasant. Thank you, Russell!!
29 October 2025
Unprompted review
Reply from On Q Property Management
We really appreciate you sharing your experience with us. It means a lot to know our team was able to help and make a positive impression. Thank you for your support.
- The On Q Property Management Team
We had a routine inspection with…
We had a routine inspection with Russel. As always he was friendly and helpful with any concerns we had.
20 October 2025
Unprompted review
Reply from On Q Property Management
Thank you so much for taking the time to leave us this wonderful review. We’re so glad to hear you had a positive experience, and we truly appreciate your kind words.
- The On Q Property Management Team
Russel was amazing super kind and…
Russel was amazing super kind and respectful, he was in and out super fast.
17 October 2025
Unprompted review
Reply from On Q Property Management
Your feedback means so much to our team. Thank you for taking the time to leave such a positive review. We truly appreciate your support and kindness.
- The On Q Property Management Team
Thanks Russel!
Russell was super professional and and all around great guy who did our walk through. Was thorough and provided air filters for the house!
14 October 2025
Unprompted review
Reply from On Q Property Management
Thank you for choosing On Q Property Management and for sharing your experience. We truly appreciate your trust and are grateful for your kind words.
- The On Q Property Management Team
Russell was amazing
Russell was amazing ! Always has a vibrant personality, very reliable, and easy going. (:
9 October 2025
Unprompted review
Reply from On Q Property Management
We appreciate your support and your thoughtful feedback. It’s always great to hear when our team has been able to make a difference. Thank you again.
- The On Q Property Management Team
Russell was great on doing home…
Russell was great on doing home inspection. Onq property management company has also been great to us and has fixed anything we needed right away.
9 October 2025
Unprompted review
Reply from On Q Property Management
Thank you for your kind review. Creating a great experience is always our goal, and we truly appreciate you letting us know how we did.
- The On Q Property Management Team
We had Russell come do our inspection…
We had Russell come do our inspection this time .He is very friendly each time we see him and does a good job each time he comes here.He answers all our questions and we really like talking to him .I'm glad to see friendly people still working here it makes people feel better about inspections .So if you have to have them come out don't be Leary of them they are all real nice and are doing there job.We actually look forward to seeing them
30 September 2025
Unprompted review
Reply from On Q Property Management
We’re so happy to hear about your positive experience. Thank you for taking the time to recognize our team and share your feedback.
- The On Q Property Management Team
I just want to take time to thank…
I just want to take time to thank Russell for being so kind and polite on his review! He was fast and very respectful!
18 September 2025
Unprompted review
Reply from On Q Property Management
Thank you for your thoughtful review and for choosing On Q Property Management. We’re grateful for the opportunity to work with you and appreciate your kind feedback.
- The On Q Property Management Team
Russell he did great on his visit and…
Russell he did great on his visit and his work
18 September 2025
Unprompted review
Reply from On Q Property Management
We really appreciate you sharing your experience with us. It means a lot to know our team was able to help and make a positive impression. Thank you for your support.
- The On Q Property Management Team
Home inspection
Russell did a great job with inspections, he's nice and very helpful! Thank you Russell
17 September 2025
Unprompted review
Reply from On Q Property Management
Thank you so much for taking the time to leave us this wonderful review. We’re so glad to hear you had a positive experience, and we truly appreciate your kind words.
- The On Q Property Management Team
Russel made the inspection super easy …
Russel made the inspection super easy and quick thank you!
15 September 2025
Unprompted review
Reply from On Q Property Management
Your feedback means so much to our team. Thank you for taking the time to leave such a positive review. We truly appreciate your support and kindness.
- The On Q Property Management Team
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