On the Beach Reviews 

Great location, right on the beach, nice pool, plenty of space. Venture outside of the hotel and expect to be hassled and never take their first price when buying anything…..or second or third for that matter!😂
Overall we had a great time. Evenings were uncomfortably hot on occasion but we knew that may be the case when we booked.
Ents was overall very good, wo-wo-wo-woooow (if you’ve been you’ll know 😉).
Not 5* but then they don’t claim to be. Cracking holiday for the price!

Victoria was the lovely lady I was speaking to using the Live chat system. She was very very helpful and was very knowledgable, couldn’t do enough for me and spoke to Management around the issue and has been resolved! The wait was around an hour and a half to speak to someone but so worth it! Couldn’t thank Victoria or the manager enough this evening! x

We were very disappointed with this holiday. We waited an entire year to enjoy our time off, but the hotel was extremely dirty and the food was very poor. We were unable to eat there.
Moreover, you did not respond to us in a timely manner. I would like to file a complaint regarding this hotel and request a refund.

I’ve found this holiday agent incredibly easy to use — the website is informative, well‑organised, and keeps everything in one place. It’s simple to navigate, all the details I need are clearly laid out, and it makes planning a trip feel effortless. A really reliable service that takes the stress out of booking holidays.

Always made easy

normally all ok but recently got told our holiday was cancelled for reasons that couldn't be helped, received £100 voucher which was great until we booked our next years holiday and told we cant use it for it?

Booking was good , but I had to phone to change something I found the people on the phone very rude and I spoke to 3 different people who all told me a different outcome , I feel i hah £600 taken from me which I couldn’t afford to pay , I’ve used on the beach for approx 14 years sometimes 3 times a year , I was going to cancel my holiday but decided not to the day after and was charged £600 over night to continue with the holiday feel I should be payed this back , you have had over £7000 on 2 holidays this year , if I don’t get this back I’ll be taking to holiday professionals and the tv not acceptable and will not be using this company again

Ive used on the beach twice yearly for years. Never again. I made a typo error one letter. Ive corrected this with the two airlines but tryi g to get actual booming and hotel corrected is disgusting. All i get is auto bot messages or replies with exactly the same infirmation. It takes me to the airlines which is already done! Got reply finally telling me to do what auto bot does. I just want it correcting om the app amd hotel. Its one letter. I travel with children amd do t want to take any risks but noines picked up my ticket for days and wen email get same reply even tho ive explained ive already corrected the airlines. Why is it so hard to correct my booking etc. Never using them again now i feel like im having the mickey taken. System needs an update if nothing else. And i wpuld like to know its beem corrected seen as tho it wont let me

Quick and easy to book. Quite straightforward and self explanatory.
Very reasonable price.

Excellent, have been using on the beach for years with great success, always great customer service, amazing prices ….. will never book with anyone else

Easy to use website and great price

Very easy to find what I wanted and even easier to book and add options and pay

Cheapest by far. Easiest to pay. Fantastic

Very good lovely holiday looking forward to it

Live chat doesn’t work. Emails aren’t manned when ticket is created. No phone number to call them on. What is the point when help is needed about a booking?!

Easy to use simple

I contacted your team within 20 minutes of booking advising I had noticed the wrong date on my confirmation- you advised me cancel and rebook - but want to charge me £400 for the privelege for a booking that doesn’t travel for over 7 months. Has not been ticketed by the airline, has free cancellation on the accommodation until 28 days before.
Abta guidelines advise that cancellation charges must be fair - £400 within 20 minutes! Is absolutely ridiculous.
I have asked for a clear breakdown of the charges, how they’ve been accrued and to have a reply from a service manager - 3 days later and not a word from anyone.

Lovely well equiped hotel with very hospitable staff. Fantastic huge clean pool. High standard of evening shows. Great fairly priced excursions.

Dan Newton