Oodle Car FinanceReviews 

20,123
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,676 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, polite, and professional, making the entire process straightforward and enjoyable. The service is frequently described as excellent, with many appreciating the quick, efficient, and easy user experience, often completed in a very short timeframe. Reviewers highlight the exceptional customer service, noting that agents are informative, knowledgeable, and provide clear communication without pressure. However, some customers were dissatisfied with the customer service, reporting issues with unresponsiveness, lack of communication, and unprofessional interactions. These reviewers mentioned long phone queues, agents failing to update notes, and a general lack of empathy when dealing with complaints or account management.

What people talk about most

Service

People report positive experiences with service, highlighting its ease, helpfulness, and efficiency. Many... See more

Staff

Consumers generally report positive experiences with the staff, describing them as friendly, helpful, and... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and efficiency of the application... See more

Customer service

Users describe positive interactions with customer service, highlighting professional and helpful teams who... See more

Response time

Reviewers highlight positive aspects of response time, with many noting quick and efficient communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got my new car with the funding from Oodle Car Finance, and I couldn't be happier with the whole experience. They were absolutely brilliant and helped me every step right up until I collected my car... See more

Rated 5 out of 5 stars

Clear, concise and open informative communication. I knew exactly what I was going to sign up for (fees, plan etc). Whole process, including all verification checks took less than 2 days - and from th... See more

Rated 5 out of 5 stars

They work and strive hard with the broker to get the customer a good and affordable deal. They also try to keep Interest payments as low as they can. But as a customer we rely on the broker who deal w... See more

Rated 5 out of 5 stars

The process was very thorough and very easy. The results did not take long to complete as long as you had all the required information which was needed for verification. I am glad with the outcome and... See more


Company details

  1. #27 of 63 best companies in Car finance and loan company
  2. #54 of 165 best companies in Non-bank financial service

Written by the company

Now our happy car-buying customers enjoy clever, seamless search and payment terms that suit their lifestyle. Dealers love us too. We send them Oodlers keen to drive away in a car that’s on the forecourt, with finance that’s already good to go.

Oodle Car Finance

Written by the company

Car buying confidence at every step
We've already helped over 150,000 customers get the best car for their budget, and we're over the moon to be rated five stars on Trustpilot.

Contact info

4.8

Excellent

TrustScore 5 out of 5

20k reviews

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4.8

All reviews

(20,123)

4,305 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was one of the most interesting…

This was one of the most interesting experiences, worth my time, good advice from the team, due diligence from team and me, and finally, we had a positive outcome and I drove away happy. I gave the Oodle Car Finance a 9-star rating.

1 July 2026
Rated 5 out of 5 stars

Can't praise this company enough

Can't praise this company enough. Everything arranged quickly and efficiently. Yaz who looked after my request was professional from the start, nothing was to much trouble for him. I would highly recommend them

1 July 2026
Rated 2 out of 5 stars

Frustrating

I wanted my direct debut to start on the 14th Aug and you processed it so the payments start on 14 July dispute a nite being put on the account and talking to your team a simple request when I don’t receive the car until the 16 July now I’m going to have to make different arrangements to honour payment on the 16 July so I’m not very happy about it also the verification process took 5 different attempts which was very frustrating as I’m doing it in my mobile phone and not a PC

29 June 2026

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