Oodle Car Finance Reviews 

20,160
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 4,673 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. The user experience is frequently described as smooth, straightforward, and easy, with many appreciating the quick and efficient process for securing finance. Reviewers are particularly impressed with the fast response times, often noting that applications were processed and completed very quickly, sometimes within a day. However, some people mentioned issues with customer service, experiencing long hold times, unprofessional interactions, and a lack of proper communication or note-taking. A few other people also felt that their complaints were not fairly investigated, especially concerning recurring vehicle faults and the consideration of provided evidence.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the efficiency and speed of the process, with... See more

Staff

Customers had positive experiences with staff, frequently describing them as friendly, helpful, and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, polite, and... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got my new car with the funding from Oodle Car Finance, and I couldn't be happier with the whole experience. They were absolutely brilliant and helped me every step right up until I collected my car... See more

Rated 5 out of 5 stars

Excellent service, I've been looking for a van for a couple of years and the journey was difficult. This company did not mess about who got me setup in a day and to say what an outstanding company... See more

Rated 5 out of 5 stars

Clear, concise and open informative communication. I knew exactly what I was going to sign up for (fees, plan etc). Whole process, including all verification checks took less than 2 days - and from th... See more

Rated 5 out of 5 stars

Absolutely fabulous didn’t waste time. Give you a decision in minutes followed on through absolute great didn’t mess around with a lot of awkward questions did the job just what you need?


Company details

  1. #27 of 63 best companies in Car finance and loan company
  2. #54 of 166 best companies in Non-bank financial service

Written by the company

Now our happy car-buying customers enjoy clever, seamless search and payment terms that suit their lifestyle. Dealers love us too. We send them Oodlers keen to drive away in a car that’s on the forecourt, with finance that’s already good to go.

Oodle Car Finance

Written by the company

Car buying confidence at every step
We've already helped over 150,000 customers get the best car for their budget, and we're over the moon to be rated five stars on Trustpilot.

Contact info

4.8

Excellent

TrustScore 5 out of 5

20k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.8

All reviews

(20,160)

4,343 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear, concise and open

Clear, concise and open informative communication. I knew exactly what I was signing up for (fees, plan etc). The whole process, including verification checks, took less than 2 days - and all from the comfort of my home!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Open and honest quote.
Friendly and helpful staff, user friendly process.
Extremely quick process.
Can't fault at all, would recommend 😊

2 June 2026
Rated 5 out of 5 stars

Great service

Went through a broker as when I applied directly I was declined which was a bit dizzare when I was an existing customer. However that said approved fast and efficiently and great comms

15 June 2026
Rated 5 out of 5 stars

Honestly dealing with this company was…

Honestly dealing with this company was fast, efficient and just generally all round helpful, everything was explained and also anything needed was explained well, nothing was uncomfortable or awkward, great service

24 June 2026
Rated 1 out of 5 stars

Because you're making a deal with…

Because you're making a deal with scammers,
I just buy the vehicle one week ago engine problems in first week

15 June 2026
Oodle Car Finance logo

Reply from Oodle Car Finance

Hi Artur,

I'm sorry to hear you had a bad experience. Can you please get in touch with us at customer.relations@oodlefinance.com with your account details and vehicle registration so a member of our team can look into this for you and discuss the matter.

Warm regards, Chris.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Excellent service from start to finish! The whole car finance process was smooth, quick, and stress-free. Everything was explained clearly, with no hidden surprises, and the team was friendly, professional, and always happy to help. They kept me updated throughout and made buying my car a great experience. Highly recommended to anyone looking for reliable and hassle-free car finance. Thank you!

23 June 2026

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