Oodles Reviews 

196
TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

For the first time we ordered on-line from Oodles in Loughton Essex .Food was OK perhaps a little spicy, depending on taste buds.However included in our order was a cheesecake. This was missing. We ca... See more

Rated 5 out of 5 stars

Absolutely First Class experience in oodles Reading. A big shout out to the Amazing staff Imran and Fajal your food is to die for Guys Bloody Brilliant Fresh 🔥 🥵 and what a taste. Thank you for maki... See more

Company replied

Rated 5 out of 5 stars

As a large group of people (18) it is usually quite difficult to find somewhere to eat out together but I contacted the manager Kye of the Leeds Road branch beforehand and he was so helpful from start... See more

Rated 2 out of 5 stars

Just had this upon recommendation from a colleague, just thrown most of it in the bin and given him a slap. Cheap, nasty Chinese food of a quality lower than you'd expect to get from a mediocre C... See more

Company replied

Company details

  1. Fast food restaurant
  2. Asian fusion restaurant

Written by the company

Welcome to Oodles Wok – your go-to destination for fresh, made-to-order Indo-Chinese cuisine! Since 2010, we've remained a family-owned business dedicated to providing an exceptional dining experience. From our humble beginnings in 2010, we've grown into a leading fast-casual brand, delighting thousands of customers across the UK daily. At Oodles Wok, we’ve reimagined dining with our unique box concept, combining traditional cooking techniques with modern twists. Our diverse menu delivers bold, authentic flavours that promise to take your taste buds on an unforgettable journey. Come and experience Oodles Wok – where every meal is a celebration of fusion and flavour. 🍜 Wok it out with Oodles Wok!🥡


Contact info

2.7

Poor

TrustScore 2.5 out of 5

196 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.7

All reviews

(196)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst takeaway EVER

Food was a indistinguishable mush. Two different types of chicken that both tasted the same and drowned in chilli sauce and soggy chips drowned in the same sauce. Literally could not eat it and ive never had a takeaway that was bad enough to leave!

7 April 2023
Unprompted review
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Reply from Oodles

Hi Alison,
We're so sorry our food wasn't to your taste. Please email us on socialmedia@oodleschinese.com so we can have your feedback. We're always looking for ways to better and improve and with your help we can do just that.

We look forward to hearing from you.

Rated 1 out of 5 stars

Disgusting food

Disgusting food, first time trying this food and the last. Everything went in the bin, over spiced. Do not order food from here. Ordered by just eat and 2 items were missed off the order. Really it is bad

16 March 2023
Unprompted review
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Reply from Oodles

Hi Carol,
We're so sorry our food wasn't to your taste. Please email us on socialmedia@oodleschinese.com with more details i.e. which store you visited etc. so we can have your feedback. We're always looking for ways to better and improve and with your help, we can do just that.

We look forward to hearing from you.

Rated 1 out of 5 stars

Portion sizes have gotten so small that…

Portion sizes have gotten so small that the large boxes are the same size as the smalls ones used to be. Absolutely ridiculous and won’t be ordering again until the sizes have improved.

12 March 2023
Unprompted review
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Reply from Oodles

Thank you for taking the time to give us your feedback! Our boxes were updated in November. We have actually reduced our pricing significantly with a nominal size reduction. As prices everywhere are constantly increasing, we didn’t want to just keep increasing our prices. By slightly reducing sizes we’ve been able to reduce our pricing to keep Oodles affordable. For the value, we are actually providing a bigger serving in comparison to our previous boxes.

Rated 1 out of 5 stars

Is this place a joke

Is this place a joke ? A large box was ridiculously small am guessing the next size down can be no bigger then a match box going by the size of the large. All the food tasted exactly the same mine and my partners were no different even though we didn’t order the same thing just full of chilli sauce, vile would 1000% never order from this place again learn what Chinese food is before you try serve that rubbish.

6 March 2023
Unprompted review
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Reply from Oodles

Thank you for taking the time to give us your feedback! Our boxes were updated in November. We have actually reduced our pricing significantly with a nominal size reduction. As prices everywhere are constantly increasing, we didn’t want to just keep increasing our prices. By slightly reducing sizes we’ve been able to reduce our pricing to keep Oodles affordable. For the value, we are actually providing a bigger serving in comparison to our previous boxes.

Rated 1 out of 5 stars

The sizes just get smaller and prices keep increasing

The sizes just get smaller and prices keep increasing.
I was not happy with the costs against the box size the last time. I ordered again thinking ‘try them again and see’ to find the box has got even more smaller. Its so disappointing. What used to be ‘small’ is now large and costs £5 more.
Never again now..stick to chopstixx!!!

19 February 2023
Unprompted review
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Reply from Oodles

Thank you for taking the time to give us your feedback! Our boxes were updated in November. We have actually reduced our pricing significantly with a nominal size reduction. As prices everywhere are constantly increasing, we didn’t want to just keep increasing our prices. By slightly reducing sizes we’ve been able to reduce our pricing to keep Oodles affordable. For the value, we are actually providing a bigger serving in comparison to our previous boxes.

Rated 5 out of 5 stars

Best Chinese !

The service is amazing!!! Very friendly staff, fantastic food!
We will be back!

18 February 2023
Unprompted review
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Reply from Oodles

We love this! TYSM!

Rated 1 out of 5 stars

Absolutely rubbish

Absolutely rubbish, all of 3 items mixed up testing terrible, Alk three menus were different it was as though they had picked up left overs and stuffed it into the boxes all tested same and terrible
Zero star

3 February 2023
Unprompted review
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Reply from Oodles

Hi Mr Chopra,
Please email us on socialmedia@oodleschinese.com with more details i.e. which store you visited etc. so we can have your feedback.

We're always looking for ways to better and improve and with your help, we can do just that.

We look forward to hearing from you.

Rated 1 out of 5 stars

Won't be ordering again

Just had a delivery from Oodles Chinese in Alum Rock Birmingham. I won't be ordering again!

I ordered a large box and what I received is not representative of the image shown on the website on deliveroo. It looks like the size of the standard box displayed.

The egg friend rice was boiled rice basically! You can tell by the colour before you even taste the rice. I found some tiny pieces of egg that might have been added to the box.

And the prawns cracker packet was a laugh! The image suggests it's a large packet but it's actually a tiny parket that contained 10 prawns crackers! This cost £1.39!

The food was tasteless and all thrown into the box carelessly so the various items had just all mixed together.

There was very little curry in the vegetable katsu curry...just a few piece of tasteless vegetables.

Shameful basically!

9 January 2023
Unprompted review
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Reply from Oodles

Hi Ms Butt,

We're so sorry our food wasn't quite to your taste. Please email us on socialmedia@oodleschinese.com with more details i.e. which store you visited etc. so we can have your feedback. We're always looking for ways to better and improve and with your help, we can do just that.

We look forward to hearing from you.

Rated 1 out of 5 stars

Terrible food...overpriced and oily…

Terrible food...overpriced and oily with no flavour... 3 tiny pieces of chicken that actually tasted of nothing...do I need to go on...don't waste your money with this rip off chinese, back to our local Chinese for us.

1 January 2023
Unprompted review
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Reply from Oodles

Hi JC, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 1 out of 5 stars

“WOKS” WRONG WITH THIS PLACE...

Visited Oodles in both Rochdale and Bury as a family of four. First visit was bad but thought it was just an off day however second visit was equally as bad. The meat was tough, portion sizes were inconsistent, service was slow and miserable, overpriced and definitely not value for money.

29 December 2022
Unprompted review
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Reply from Oodles

Hi Steve, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 1 out of 5 stars

I go here only because of the kung pao…

I go here only because of the kung pao chicken. That’s it. I’ve never had a problem per se until the last order. I order two large boxes of the Malaysian chicken with king pao. The king pao was fine but the Malaysian chicken was under cooked massively. It practically tasted raw and made me ill. I don’t care how busy a take away is, the food should be cooked properly. It’s because of negligence like this people fall sick. Not happy and doubt I’ll order from here again. Also they have become very tight on the amount of chicken they give. They fill the box with rice/noodles and miserly amount of chicken as topping. Was never like this when they first opened up.

24 December 2022
Unprompted review
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Reply from Oodles

Hi Shamimah, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 1 out of 5 stars

First time here to try.

First time here to try.
asked for slim noodles with beef and prawns.
received pasta Spaghetti with rubber cardboard strip beef and 3 breaded prawn thrown in to the wok? not normal prawns but breaded prawns. it was absolutely crap. £10 for a box of Spaghetti. never ever will I or anyone I tell will go in this place again.
Avoid at all cost.
dreadful food.
it's not a noodle bar in anyway shape or form.

18 December 2022
Unprompted review
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Reply from Oodles

Hi Jed, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 1 out of 5 stars

New boxes even smaller. Total rip-off

New boxes even smaller than the last, a total rip off they have taken the fish off the menu, then charged me an additional £1.50 for 3 over cooked prawns. Food quality is terrible and generally over priced for what it is. Staff talking over the boxes whilst serving. Disgusting hygiene habits. I will not be returning. Save your money and go Gregg's next door. Awful place

30 November 2022
Unprompted review
Oodles logo

Reply from Oodles

We're sorry you didn't receive our usual level of service. We assure you that this is not our usual practice.

In the current climate, many food outlets are increasing prices, but we wanted to reduce prices in order to stay affordable to as many people as possible.

Please email us at socialmedia@oodleschinese.com so we can take on board your feedback for a particular store and look into this for you. We look forward to hearing from you.

Regards,
Oodles

Rated 1 out of 5 stars

Reduced the quantiy

Reduced the quantiy, increased the prices and removed the fish from the menu

26 November 2022
Unprompted review
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Reply from Oodles

In the current climate, many food outlets are increasing prices, but we wanted to reduce prices in order to stay affordable to as many people as possible.

Please email us at socialmedia@oodleschinese.com so we can take on board your feedback. Tell us what you liked about our Fish Fry and why we should bring it back. We look forward to hearing from you.

Regards,
Oodles

Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY

DO NOT WASTE YOUR MONEY. Food is an absolute joke. The chickens rock hard, couldn’t even put my fork in it and the rice tastes like undercooked lamb. Don’t get me started on the portion size! I ordered large and it was tiny and well over priced! there is a Chinese (Chopstix) who have amazing food and cheap it’s just down the road. Anyway DO NOT WASTE YOUR MONEY.

19 November 2022
Unprompted review
Oodles logo

Reply from Oodles

We're sorry you didn't receive our usual level of service. We assure you that this is not our usual practice.

Please email us at socialmedia@oodleschinese.com so we can take on board your feedback for a particular store and look into this for you. We look forward to hearing from you.

Regards,
Oodles

Rated 1 out of 5 stars

Rip off

Rip off. Small medium or large. You get same amount food and even the box has less then 5mm diff. Noodles are a joke. Save your cash

19 November 2022
Unprompted review
Oodles logo

Reply from Oodles

In the current climate, many food outlets are increasing prices, but we wanted to reduce prices in order to stay affordable to as many people as possible.

Please email us at socialmedia@oodleschinese.com so we can take on board your feedback for a particular store and look into this for you. We look forward to hearing from you.

Regards,
Oodles

Rated 5 out of 5 stars

SO GOOD 🤤

Amazing takeaway 🤤 love the create your own boxes, good prices and you get alot in it. I recommend the chilli chicken and teriyaki chicken Absolutely gorgeous 😍 PS: Drinks are a rip off don't buy them £1.70 for a 330ml can of coke 😖✋️

20 October 2022
Unprompted review
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Reply from Oodles

Thank you Mike for taking the time to leave a A-star review!

Rated 1 out of 5 stars

Terrible food!

Terrible food!
Got soup today, it's like very salty congealed jelly.

15 October 2022
Unprompted review
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Reply from Oodles

Hi Maham, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 5 out of 5 stars

Really tasty food

Really tasty food, great and friendly service. Would definitely recommend and definitely come back

1 September 2022
Unprompted review
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Reply from Oodles

Thank you so much Sidra!

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