Optery saved me tons of time! Removing one's information from the internet is a huge task and Optery does a great job. They even provide the proof of their success via screen shots of before and aft... See more
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Review summary
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I've personally had great results from the AI Optery removal of my personal information. I liked it enough to subscribe to my second year with Optery. It is worth it in my opinion nowadays with data b... See more
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So far, after a few months, I've seen good success. I've seen a significant reduction in search returns and my footprint. The process takes time and is not a One-and-done because companies continue to... See more
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Optery has really help to protect my privacy - and acted quickly and efficiently. Honestly I was surprised at the number of data providers out there that share private information. Thank YOU Optery... See more
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Company details
Written by the company
With Optery, you can remove yourself from hundreds of data brokers that are posting and selling your home address, phone number, email and other private information on the internet. Optery serves both consumers and businesses. Optery was awarded "Editors' Choice" by PCMag.com as the most outstanding product in its category for three years in a row in 2022, 2023, and 2024, and Fast Company awarded Optery the "Next Big Things in Tech" for Security and Privacy in 2023. Optery prevents phishing and social engineering, identity theft and fraud, online stalking and harassment, doxxing, and prevents people's private information from showing up in Google search results. Anyone can create a free account to receive a personalized Exposure Report with live screenshots summarizing where your information is being posted and sold online. Optery then provides free tools for self-service removals, or you can upgrade to a paid plan, and Optery will remove the profiles for you. If you have any concerns regarding your Optery account, please send us an email at support@optery.com we'll work hard to resolve your concerns right away.
Contact info
6150 Center St #121, 94517, Clayton, United States
- support@optery.com
- www.optery.com
4.2
Great
209 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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All Around. Great Platform. Great Team.
Really good price for the amount of sites covered. The discounts for victims are also a plus. Customer service is fast and helpful. Better than other competitors I have tried. I will use this one for a while.
19 February 2024
Unprompted review
Reply from Optery
Thank you so much for sharing your positive experience! We're glad to hear that you've found our pricing competitive and our customer service fast and helpful. Our team strives to provide the best possible customer service, and we're pleased to know that we've met your expectations.
We're constantly seeking ways to bring more value to our customers, and it's encouraging to hear that we're on the right track. Please feel free to reach out to our customer support team if you have any questions or need further assistance. Thank you for using Optery!
As soon as I signed up the team…
As soon as I signed up the team produced results same day. I was very surprised to see how widespread my personal information exposure was, I appreciate that Optery worked quickly and efficiently.
18 February 2024
Unprompted review
Reply from Optery
Thank you so much for your valuable feedback! We are glad to hear about your positive experience with our service and how quickly you were able to see results. Our team is dedicated to working efficiently and helping protect our customers' personal information from data brokers.
Please feel free to reach out to our customer support team if you have any questions and if you need any further assistance in the future. Thank you for using Optery!
Optery is a Privacy Pinnacle
Optery is a Pinnacle in their industry. I have a paid subscription (for 3 mos. now) and am happy to say that I see less of my personal information being broadcasted and sold to nefarious data brokers. Some removals take time and some will reappear if one is not careful on sites where one must create an account.
Our privacy should not be sold and partnering with Optery and Proton has been the best move I have made in reclaiming as much of my privacy as possible. It will be a lifelong partnership as information selling is a multi-billion dollar industry and I am determined to not participate as much is humanly possible.
13 February 2024
Unprompted review
Reply from Optery
Thank you so much for your thoughtful and insightful feedback! We are thrilled to hear that you have seen a decrease in your personal information being exposed online. Our team is committed to ensuring your personal information stays off data broker sites and it's comments like yours that motivate us to work even harder. We also share your belief that privacy should not be sold and we are proud to be a part of your journey in reclaiming your privacy.
We truly value your trust and are grateful and look forward to our continued partnership. Please feel free to reach out to our customer support team if you need any assistance in the future. Thank you again for choosing Optery and for taking the time to share your experience!
Absolutely love this service
Absolutely love this service. Automation + manual work is the move.
Have seen my exposure progressively improve month over month.
6 February 2024
Unprompted review
Reply from Optery
Thank you for your kind words and for sharing your positive experience with Optery! We are thrilled to hear that our blend of automation and manual work has consistently decreased your online exposure over time. Our team is committed to constantly improving our service, and your encouraging words truly motivate us.
If you ever need further assistance, please do not hesitate to reach out to our customer support team. Thank you for choosing and trusting Optery!
So I go to the bank to open a checking…
So I go to the bank to open a checking account. They go through the usual collection of info but then something happened. They could not verify my identity through a third party company they use. First time that has ever happened to me. Wonder why. I use Optery and now I no longer exist. Real good feeling that they are doing their job. They needed my birth certificate and drivers license. Now a data broker has my info again so that will have to be wiped clean again but Optery will handle it. They did before.
24 January 2024
Unprompted review
Reply from Optery
Thank you for taking the time in sharing your experience! We are sorry to hear about the inconvenience you experience at the bank, but we are glad that we have been helpful in protecting your personal information online. We sincerely appreciate your trust and are always here to assist in protecting your privacy online. Please don't hesitate to reach out to our customer support team if you have any further questions or concerns. Thank you for using Optery!
Optery works
Optery works. I see my information out there less and less. Sign up for a yearly membership to get the best results because it takes time for the data brokers to remove your information. Optery takes care of it so I don’t have to worry.
27 January 2024
Unprompted review
Reply from Optery
Thank you for sharing your feedback! We are thrilled to hear that you've observed a decrease in the exposure of your personal information online. Your suggestion of a yearly membership is indeed a great tip for others seeking comprehensive results.
Our team is continuously working to provide effective solutions for data privacy. Should you require any further assistance or have any questions, please do not hesitate to get in touch with our customer support team. Thank you again for choosing Optery and for your continued trust in our service!
good and reliable
1 November 2023
Unprompted review
Reply from Optery
Thanks for your feedback! We're glad to hear that you find our service good and reliable. Our customer support team is always here to assist, so please feel free to reach out if you need anything further. Thank you for choosing Optery!
Reply from Optery
Thank you for your kind words! We are thrilled to hear that you found our service easy to use and professional. If you ever need further assistance, please don't hesitate to contact our customer support team. Thank you once again for choosing Optery!
Excellent, Prompt Service
So far, Optery has been great. I have seen a significant decline in information about me on the web. Additionally, I had a billing issue that needed to be addressed. I was fine waiting a couple days for support to assist; however, Dakota immediately got back to me via email and addressed my issue. Thank you for the Excellent service!!
23 January 2024
Unprompted review
Reply from Optery
Thank you so much for sharing your positive experience with Optery! We're happy to hear that you've noticed a significant decline in your information on the web, and that Dakota was able to assist you promptly with your billing concern. We always strive to provide excellent service and resolve any issues quickly and efficiently.
Please don't hesitate to reach out if you ever have any further question/s or concern/s. Thank you for choosing and trusting Optery. Stay safe online!
Optery works really well
Optery worked great for me. They were up front in their service and made me aware that my service would not be able to remove my data from all sites, but they provided instructions for me to use to remove my data. The report that shows my exposed data is very nice and helpful. Their capability to remove my data was great. For those few sites that they can't automatically remove data, they gave me instructions.
7 August 2023
Unprompted review
Reply from Optery
Thank you so much for your kind words! We strive to provide a comprehensive and transparent service, so it's great to hear that you found our instructions and reports helpful. While we can't always remove data automatically due to certain site restrictions, we aim to empower our customers with the necessary tools to take control of their personal data.
Your feedback is invaluable to us and further fuels our commitment to make a significant difference in the field of data privacy. Should you need further help, please don't hesitate to contact our customer support team. Stay safe and thank you again for choosing Optery!
I’m very happy with Optery
I’m very happy with Optery. They were very thorough and found a lot of sites to remove my information. I am getting a lot less spam now and feel more secure now my data is not in so many undesirable places.
2 January 2024
Unprompted review
Reply from Optery
We really appreciate your feedback! Its an ongoing battle with data brokers and we're really happy to hear found our work beneficial. Feel free to reach out to our customer support team if any needs come up and thank you so much for using Optery!
Great service
Great service. I had most of my public info. Scrubbed from the internet. I feel so much less exposed and vulnerable. I love that they send reports of the items they remove.
30 December 2023
Unprompted review
Reply from Optery
Thank you so much for sharing your feedback! The Optery reports with live screenshots are very popular with our customers and we're glad you found them useful too. Feel free to reach out to our customer support team if any needs come up and thank you so much for using Optery!
Perhaps save your money and go with a different service for now
I feel they're standoffish when you ask for custom removals or for details of removals. I suspect they outsource their removals to the Philippians, potentially providing PII to contractors overseas. When I've asked about the speed of service, they're replied back with legalese language from their policies. They charge a premium price, but I feel their competitors can do just as good a job for half the cost. Make sure you do your own spot checks on their work, as I've repeatedly found my information online when it was reportedly removed.
I'm also VERY concerned about the tracking on their site. They use Facebook Connect, Hotjar, Reddit, DoubleClick, and others to track users on a site that sells a service aimed at people who want privacy.
Overall, I suspect they're prioritizing growth over providing a quality service. Perhaps save your money and go with a different service for now.
27 December 2023
Unprompted review
Reply from Optery
Thanks for sharing your thoughts and we're really sorry you did not have a good experience. Optery does not outsource its data broker removals or opt out operations to any other company or third-party. All data broker removals and opt out operations are processed under Optery, Inc., a C Corporation incorporated in the U.S. state of Delaware with worldwide headquarters in California. Our customer support and opt out operations personnel are located in the United States and in the Philippines. The third-party vendors and service providers we use are listed on our Privacy Policy. Dealing with data brokers is often challenging and this can lead to difficulties with certain sites sometimes which may have been what happened in your case. Please don't hesitate to reach out to our support team with questions and we always do our best to address them.
This service is a rip off
This service is a rip off. I’m unhappy with optery’s progress. I went into my account to cancel and the site returned a message saying my account would remain active until the renewal date in september 2024. Proceed with caution, there are pop-ups all over the site to get you to upgrade your service, which i did, yet i still find myself all over the internet and cannot cancel my subscription. Save yourself the headache and the money and find a different service you can cancel if you’re unhappy.
20 December 2023
Unprompted review
Reply from Optery
Hi Jody - we're really sorry to hear you did not have a good experience, and we just refunded your payment in full. After reviewing your account, we see you were on a Yearly pre-paid subscription, meaning if you cancel mid-year, the plan still stays active for the duration of the year because you already pre-paid for it, but then it does not renew at the end of the year. When customers have issues with billing like this, the best thing to do is just email customer support at support@optery.com and we resolve billing issues ASAP. You also mentioned still being able to find yourself online. There are two main potential reasons for this (a) Because your plan was only active for 2 months. As stated on our Help Desk, some data brokers can take several months to comply with removal requests. (b) Because you were on the Extended plan, which is not as comprehensive as our Ultimate plan, and its possible the sites not covered by your plan are what you were seeing. If you have any further concerns, please feel free to reach out to our customer support team and we would be more than happy to help you: support@optery.com
Do it, you won't be sorry
Optery removed so much information that was out there, that I wasn't even aware of ..! Scary. Makes you realize how much privacy we DON'T have. I highly recommend.
14 December 2023
Unprompted review
Reply from Optery
We really appreciate your feedback! Glad to hear you were able to see the information get removed and thank you for using Optery!
Excellent in every way
I have just reviewed my Removals Report. I am extremely satisfied with all aspects of this service. They have removed a tremendous amount of personal information from the internet. I currently only find two websites remaining with my information, and they are in the process of being removed. I look forward to being completely invisible to the world to protect my privacy by the end of the year. The dashboard is easy to navigate and monitor the progress of the removals. I'm very grateful for the service they provide.
30 November 2023
Unprompted review
Reply from Optery
Thank you so much for taking the time to share your experience! The Optery Removals Report is very popular with our customers as it provides verifiable visual evidence of the work we do for our customers. We're honored to serve you as a customer, and please don't hesitate to reach out to our customer support team if we can be of further assistance!
Big fan of Optery
Big fan of Optery. Have been using their service for about a year now. Happy with how much of my personal information has been removed from the web.
22 March 2023
Unprompted review
Reply from Optery
Thanks so much for your feedback and for being a long term customer! Glad to hear the service has been effective for you and please don't hesitate to reach out to our customer support if you have any questions. Thank you so much for using Optery!
My privacy is their priority
My privacy is their priority. Little upsell, easy to use, help is available, no hidden fine print or gimmicks. I use the for pay higher level of service and Optery was able to remove me from sites that I'd had problems doing it myself. The results were quick, thorough, and painless. What used to take me hours every month of overwhelming work, they did in half the time & with better results. Trying to erase yourself from the www has become a near impossible challenge, Optery frees up my time & gives me peace of mind. Privacy shouldn't be a privilege. The average person can longer do this alone, Optery can help.
27 November 2023
Unprompted review
Reply from Optery
Our team works around the clock for our customers and it really makes our day when people take the time to share their positive experience with the Optery service. Feel free to reach out to our customer support team if any needs come up and thank you so much for using Optery!
Very satisfied with resolution to a tiny billing issue!
Had a very minor billing issue, Optery Help Desk reached out immediately, then handled the problem for me very satisfactorily, and all this on Thanksgiving Day 2023!
Also, the amount of SPAM emails and calls has dropped dramatically, and gets better every day. I am so relieved to not have to field these calls especially, since I work on the phone and they used to interrupt my work day. This service is worth it, and they do all the hard work for you!
22 November 2023
Unprompted review
Reply from Optery
We're so glad to hear we were able to resolve the billing issue for you! Our customer support team takes billing discrepancies very seriously and is dedicated to resolving billing issues ASAP. Customer satisfaction is our #1 priority and we're so grateful you took the time to share your experience. Please don't hesitate to reach out to our customer support team with future needs and thank you for using Optery!
Terrific product
Terrific product - effective, easy-to-use, very good value / cost-efficient. Would highly recommend it.
13 November 2023
Unprompted review
Reply from Optery
Thank you so much for taking the time to share your positive experience using Optery! The Optery team works tirelessly for our customers and feedback like this is really inspiring and helps further our mission to protect consumers from exploitation by data brokers. Stay safe out there!
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