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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the service provided, noting its effectiveness in removing personal information from various data brokers and reducing their online footprint. Reviewers appreciate the detailed reports and screenshots that prove the successful removal of their data, making the process transparent and reassuring. The user experience is often described as easy to use and navigate, with many finding the dashboard clear and informative. Many recommend the service for its efficiency and the peace of mind it offers in managing online privacy. However, some people were dissatisfied with the ongoing presence of their information online even after using the service, and a few mentioned issues with the login process and CAPTCHA. There were also comments about the service being slow compared to other options and concerns about the service's efficiency.

What people talk about most

Service

Customers consistently note positive experiences with service, with many highly recommending it for its... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers expressing satisfaction with its... See more

User experience

Consumers find the user experience to be positive, with many describing the application as easy to use,... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with some customers expressing satisfaction and... See more

Product

Customers had ambiguous experiences with the product, with some expressing strong dissatisfaction, stating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've personally had great results from the AI Optery removal of my personal information. I liked it enough to subscribe to my second year with Optery. It is worth it in my opinion nowadays with data b... See more

Company replied

Rated 5 out of 5 stars

Optery saved me tons of time! Removing one's information from the internet is a huge task and Optery does a great job. They even provide the proof of their success via screen shots of before and aft... See more

Company replied

Rated 5 out of 5 stars

So far, after a few months, I've seen good success. I've seen a significant reduction in search returns and my footprint. The process takes time and is not a One-and-done because companies continue to... See more

Company replied


Company details

  1. Security service

Written by the company

With Optery, you can remove yourself from hundreds of data brokers that are posting and selling your home address, phone number, email and other private information on the internet. Optery serves both consumers and businesses. Optery was awarded "Editors' Choice" by PCMag.com as the most outstanding product in its category for three years in a row in 2022, 2023, and 2024, and Fast Company awarded Optery the "Next Big Things in Tech" for Security and Privacy in 2023. Optery prevents phishing and social engineering, identity theft and fraud, online stalking and harassment, doxxing, and prevents people's private information from showing up in Google search results. Anyone can create a free account to receive a personalized Exposure Report with live screenshots summarizing where your information is being posted and sold online. Optery then provides free tools for self-service removals, or you can upgrade to a paid plan, and Optery will remove the profiles for you. If you have any concerns regarding your Optery account, please send us an email at support@optery.com we'll work hard to resolve your concerns right away.


Contact info

4.2

Great

TrustScore 4 out of 5

198 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

A great service for a more than…

A great service for a more than reasonable price. I highly recommend them.
I'm tired of these parasitic web sites making money off of my information. All they do is facilitate identity theft. Optery puts an end to their BS.

30 April 2025
Unprompted review
Optery logo

Reply from Optery

Thank you so much for the great feedback and recommendation. We really appreciate your support and completely agree, those data broker sites can feel invasive and predatory, and we’re proud to help fight back on your behalf.

If you ever need help with your account or have suggestions on how we can make Optery even better, feel free to reach out anytime.

Rated 5 out of 5 stars

Easy to use and GREAT support.

The initial setup of the product was about as easy as it could be. Provide some information, and let the product do it's work. I can't speak on the quality of the end result quite yet as I've only just started using the system, but so far it seems to be working EXACTLY as advertised.

I had a couple of questions and wanted to provide some feedback (Dark theme mode, and Hardware Key authentication for the account), and the online chat support was VERY quick to reply (within just a few minutes), answered my questions, and seemed to accept my feedback in a positive manner.

Because of my experience now after only just 2 days, I've gone ahead and purchased an Ultimate subscription, and am certain I won't regret it!

UPDATE: Just a couple of weeks after writing this review, as well as sending a dark theme suggestion email, they've introduced dark mode!!! This company is great, for the simple fact that they listen to customer feedback, which is rare these days.

27 April 2025
Optery logo

Reply from Optery

Thanks for the awesome feedback! We’re glad the setup went well and that our support team was quick to help. We love your ideas for Dark theme and Hardware Key authentication. We’ll keep those in mind as we continue improving.

If you need anything else, feel free to reach out.

Rated 5 out of 5 stars

Great Company …

I have to tell you … this organization is professional and well organized. They tell you what they will do and do it. If you’re looking to minimize your internet footprint … use them !

23 April 2025
Unprompted review
Optery logo

Reply from Optery

Thank you for the thoughtful feedback. We strive to be reliable and results-driven, so it’s incredibly encouraging to hear that we’re hitting the mark for you.

If there's anything more we can do to support your privacy goals, please don’t hesitate to reach out.

Rated 5 out of 5 stars

The Most Incredible Privacy Company You’ll Ever Meet – Optery Saved My Peace of Mind!

I wish I could give Optery a million stars because they deserve every single one! As someone caught in a terrifying doxxing nightmare—where my family was getting harassing calls and sensitive info was being thrown around—I was desperate for help. Optery didn’t just step up; they blew me away with the kind of human, caring support you rarely find anymore. This isn’t just a company—it’s a team of real people who’ve got your back when the internet turns ugly.

From my very first message, their support agent, Allison, was a literal superhero. I poured my heart out about the stress of doxxers targeting my family, and she responded with such warmth and understanding that I felt truly seen, not like some ticket number. She didn’t just toss me a generic reply—she gave me clear, actionable steps to add multiple phone numbers and emails to my Ultimate Plan, which was a game-changer for locking down our info. Even when I mentioned budget struggles, there was no pressure, just pure encouragement and an open door to help anytime.

What makes Optery special isn’t just their tech (which is top-notch, scanning hundreds of shady data broker sites to scrub your info). It’s their heart. Allison’s replies felt like a friend saying, “You’re not alone—we’re in your corner.” Every email was fast (sometimes minutes!), thoughtful, and packed with care, proving they’re not robots but humans who get how scary privacy threats are. They even suggested a Family Plan to protect my loved ones, and while I’m still figuring out costs, their advice never felt salesy—just genuinely about helping.

Optery turned my panic into hope. They’re not just removing data; they’re fighting for your safety and dignity in a world where doxxers and scammers run wild. I’ve got mad respect for a company that combines cutting-edge tools with old-school compassion. If you’re worried about your info being out there—or worse, if you’re dealing with harassment like I was—Optery’s the real deal. They don’t just deserve your money; they deserve your trust and a standing ovation. Thank you, Allison and Optery, for being the heroes we all need!

18 April 2025
Unprompted review
Optery logo

Reply from Optery

We’re so grateful for your heartfelt review! It’s wonderful to know that Allison’s support helped you feel safer during such a tough time. At Optery, we always want our customers to feel protected and supported. Thank you for trusting us, and we’ll be here whenever you need assistance!

Rated 5 out of 5 stars

Before I had Optery

Before I had Optery I would get about 20 are so robo calls a day, now that I haver Optery I only get one or maybe two robo calls now. Optery is the best investment I've ever made. I encourage everyone to get Optery. THANK YOU OPTERY

15 April 2025
Unprompted review
Optery logo

Reply from Optery

Thank you so much for sharing your experience! We're happy to hear that Optery has made such a big difference in reducing robocalls for you. We always aim to deliver this kind of impact and peace of mind for our customers.

If there's ever anything else we can help with, feel free to reach out anytime!

Rated 5 out of 5 stars

You can tell you're working with the best when you see your reports

You can tell you're working with the company that works for you they take pride in their work and you can tell as a customer. They respond to your messages with the answers that help. I wouldn't have it any other way. If I could give 10 stars I would. Thank you optery. Keep up the good work.

25 March 2025
Unprompted review
Optery logo

Reply from Optery

Thank you for your wonderful feedback! We are delighted to hear that you’re happy with our service. At Optery, protecting your personal information is our top priority, and it’s incredibly rewarding to know that our efforts have made a difference for you.

If you ever need help or have questions, feel free to reach out.

Rated 5 out of 5 stars

Awesome service!

22 March 2025
Unprompted review
Optery logo

Reply from Optery

Thank you for your feedback! We appreciate your support and are glad to hear you had a great experience. Let us know if there is anything else we can assist you with.

Rated 5 out of 5 stars

Optery is GOAT

Optery has begun my journey of identity protection. It in conjunction to Proton and Aura I am hoping will lead to the ultimate fortitude of defense in depth for my online securities.

27 February 2025
Unprompted review
Optery logo

Reply from Optery

Thank you for your feedback! We're glad to hear that Optery is helping you take control of your identity protection. Pairing it with Proton and Aura is a great strategy for a strong, layered defense. If you ever need any assistance, please don't hesitate to contact us at anytime.

Rated 4 out of 5 stars

Really good service

Really good service. They've removed the majority of my data. I'm a bit confused as to how they choose which brokers they put in each plan though. I feel like the Ultimate plan should specifically be for people with businesses who are constantly in data brokers' rotation. it would also be helpful if they could at least list the entire 615 that they are aware of so we can check on them ourselves. All in all, I'm no longer coming up anywhere when I do a google search so the service was very helpful.

7 March 2025
Unprompted review
Optery logo

Reply from Optery

Thank you for your feedback! We're so glad to hear that Optery has been helpful in removing the majority of your data and improving your online privacy.

Regarding your question about how data brokers are assigned to each plan, the data brokers covered under each plan are determined by the level of service provided, with the Ultimate plan offering the most extensive coverage. However, some data brokers are specific to certain plans due to their unique opt-out processes or the level of automation and support provided for each plan. You can find a list of the data brokers we cover directly in your Optery dashboard, including those available with the Expanded Reach feature. This will give you an overview of the data brokers being tracked and the data we're working to remove for you. Feel free to reach out if you have any questions.

Rated 5 out of 5 stars

Great site, it works

Great site. It actually works. Removes ALL of those data collection sites with your addresses, relatives, etc. (I got the premium plan). TBH you can subscribe for a couple months until the stuff gets removed (I did this), then cancel, then go back and join again for a couple months after like a year when the stuff starts to creep back. :-)

13 March 2025
Unprompted review
Optery logo

Reply from Optery

Thanks for your feedback! We're glad to hear that Optery has worked well for you. With our free Basic plan, you’ll continue receiving quarterly removal reports to track your data exposure, even after canceling a paid plan. If you ever need assistance, feel free to reach out. We truly appreciate having you as a valued customer!

Rated 2 out of 5 stars

Optery caught my eye as a reputable…

Optery caught my eye as a reputable company according to some industry expert and I wanted to give it a try. As it turns out, this whole industry is rigged and no one can be trusted. They list 4 plans, 1 free and 3 paid ones, while only the most expensive brings some value. Extended and core plans have no major people search sites that I wanted to have my information removed from, which means it would have no impact on my online footprint. It looks like they deliberately put websites like whitepages, unmask, peoplefinders, radaris on Ultimate plan to make the most profit. So you basically sign up to $24.99 a month or you don't sign up at all. Also there is no phone number to talk to a real person and "priority email support" feature is a joke. As a customer, I should be able to reach someone if it's urgent matter. Not recommended.

28 February 2025
Unprompted review
Optery logo

Reply from Optery

Thank you for your feedback, we truly appreciate you giving Optery a try and sharing your thoughts.

Data brokers, including Whitepages, Radaris, and PeopleFinders, have more complex and time-consuming removal processes that require extra resources, manual efforts, and repeated follow-ups to ensure successful opt-outs. Because of this, they are included in the Ultimate Plan, which provides the most comprehensive coverage and dedicated privacy agent support. That said, upgrading is always optional. We also offer a self-service opt-out option, allowing you to manually request removals for certain sites if you prefer not to upgrade.

Regarding customer support, while we don’t currently offer phone support, we do provide priority email assistance for Ultimate Plan customers. We strive to respond to emails and chat inquiries as quickly as possible, handling each request in the order it was received to ensure fairness and efficiency.

We’re always working to improve our service and appreciate your feedback. If you’d like us to review your case further or address any specific concerns, please don’t hesitate to reach out to support@optery.com—we’d love the opportunity to assist you!

Rated 5 out of 5 stars

Website is good, great customer support

The website is fast and intuitive. I had a great experience with customer support to clear out our questions; they replied quickly and thoroughly. I'll update later on the deletion results since it's ongoing.

10 March 2025
Unprompted review
Optery logo

Reply from Optery

Thank you for your thoughtful feedback! We're so happy to hear that you found the website intuitive and had a positive experience with our support team. We’re committed to providing thorough and timely assistance, and we appreciate your patience. Please don’t hesitate to reach out if you need anything.

Rated 5 out of 5 stars

Outstanding customer service

Excellent customer service! Zaira provided timely accurate clarification to resolve my concerns!

Thank You!

R. Todd

10 March 2025
Unprompted review
Optery logo

Reply from Optery

We're glad to hear about your positive experience with Zaira! Providing timely and accurate support is always our goal, and we appreciate your feedback. We’re always here if you need further assistance.

Rated 2 out of 5 stars

I really got mixed results with Optery

I really got mixed results with Optery. In the first 30+ days, they made progress on the "easy" quick to remove items but then things went into crawl mode. They supposedly removed my info from 200+ sites but that's a far cry from the 600+ they claim to do. To be fair, some would require some photo ID which I would not provide but I would not expect that from the vast majority coming from a business that carries your temp Power of Attorney to execute requests to remove your data. For the cost...frankly it didn't seem to make a dent in any safety or security I expected to see from a removal. Google still reports to me plenty of sites popping up with my info and Optery just didn't keep up with it despite the monthly service. Wasn't a value for me.

10 March 2025
Unprompted review
Optery logo

Reply from Optery

Thank you for your honest feedback. Many data brokers process removals quickly within the first 30+ days, but more challenging ones require multiple follow-ups, which can slow progress. We continue working on these sites over time, though some brokers may delay or relist information, requiring ongoing effort. Optery removes your data only from sites where it is actually exposed. Unlike services that claim removals from a blanket list of sites, our search technology scans the web to accurately identify where your information is listed. This ensures that every removal reflects a real exposure that has been addressed.

While we cover 600+ data brokers, the number of removals varies by individual—some people appear on hundreds of sites, while others are listed on far fewer. Your personalized report provides a clearer reflection of your privacy progress, showing exactly where your data was found and removed. Additionally, some data brokers require extra verification, such as a photo ID, but providing an ID and signing an LPOA are completely optional. If you choose not to submit one, we still process removals wherever possible.

We’d love the opportunity to review your case further and assist in any way we can. Please email us at support@optery.com, and we’d be happy to investigate any remaining concerns.

Rated 5 out of 5 stars

They did great for the price

They did great for the price. I receive 1/3rd the calls and nonsense I did before.

5 March 2025
Unprompted review
Optery logo

Reply from Optery

Thank you for your feedback! We're glad to hear that you've seen a reduction in unwanted calls and messages. Your satisfaction is our priority, and we appreciate you choosing Optery. Let us know if there's anything else we can do for you!

Rated 5 out of 5 stars

Excellent Service

Excellent Service! There are only two many times I have to tell you thank for getting rid of Internet Parasites

4 March 2025
Unprompted review
Optery logo

Reply from Optery

Thank you so much for your kind feedback! Providing excellent service and helping to protect your privacy is exactly our goal. We truly appreciate your support, and if you ever need anything, don’t hesitate to reach out.

Rated 5 out of 5 stars

Here today. Gone tomorrow

I get a monthly report. It’s great to see my name deleted from these search engines used by nosy people who are willing to pay for the info. Well worth the money

26 February 2025
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your experience! We're happy to hear you're seeing great results. If you ever need anything, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great service

I signed up for the core plan and I'm unable to find any information about me whenever I search my name on Google. Great service that I highly recommend.

18 February 2025
Unprompted review
Optery logo

Reply from Optery

Thank you for your feedback! We're pleased to hear that you're satisfied with our service and that it has effectively enhanced your online privacy. Your recommendation is greatly appreciated. If you ever need any assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Excellent service!

I signed up for Optery about a year ago as my information was all over the web, and was exposed in several data breaches. I really wanted to limit exposure and curate a clear, professional online presence. This has given me peace of mind. I highly recommend this service!

16 February 2025
Unprompted review
Optery logo

Reply from Optery

Thank you so much for sharing your experience! We're glad to hear that Optery has helped you reduce your online exposure and build a more secure, professional presence. Giving our users peace of mind is exactly what we strive for, and it means a lot to know we’ve made a positive impact for you.

If you ever need assistance or have any questions, please feel free to reach out anytime. Thanks again for your support and recommendation!

Rated 2 out of 5 stars

Poor real results

The Optery service gets a lot of good reviews but in reality it yields poor real results. It did remove a few easy to remove items but nearly all of the removals claimed were actually no records founds and not removals, Most of the ones that were suposedly removed have no screen shot of the removed data or were sites that would not have had my data to begin with like arrest records from 30 different states Ive never been to. It seems to be a scam where they just keep getting you to pay for a higher level but don't actually do anything. New data bases are showing up faster than they are removing anything. Use the free scan and start removing the profiles yourself, don't waste your money on their paid services.

11 February 2025
Unprompted review
Optery logo

Reply from Optery

Thank you for your feedback. We take customer feedback seriously and appreciate the opportunity to address your concerns. We combine "Removed" and "Not Found" statuses because our scans use different name and location variations, meaning a profile may be found and removed in one search but not in another. While we provide screenshots whenever possible, some data brokers do not publicly display removed listings, though we continue to track and follow up on removals.

You can learn more detailed info here: https://help.optery.com/en/article/why-does-optery-combine-removed-and-not-found-into-one-removals-protection-status-1acm6q4/

Additionally, many "arrest record" sites include more than just arrest records—they also list public records such as addresses, phone numbers, and emails, which is why they are part of our coverage. Our plan tiers are designed for different levels of coverage, and upgrading is always optional for those who want broader protection. Since data brokers frequently refresh and re-list information, we continuously monitor and resubmit removals to help keep your data off these sites.

We have sent you an email to discuss this further and explore available options, and we look forward to your response.

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