I Found that elderly friend had small dd with them but they recently contacted her for £90. Apparently for a year, have tried to contact them through numbers supplied on website and by her bank to no... See more
Optontelecom
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Very forceful sales claiming to be a renewal.Dodges questions on their performance guarantees. Quick to get & check bank details. Said could not send paperwork until bank details correct. Did not want... See more
Scammed my elderly grandmother out of £139 p/m direct debit, I managed to catch it after the first payment and cancel the direct debit but Opton refused to refund the monies. They claimed it was to bl... See more
one star too many. praying on vulnerable elderly people making them think that they are for BT by saying BD very quickly. taking bank details on the pretext of stopping scammers (biggest scammers... See more
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A Nest of Rats.
Very dangerous and totally dishonest business to have any dealings whatsoever with.
The first anybody here knew about their 'services' was when our current Internet Provider wrote a letter saying "that they were sorry that we were leaving them". A couple of days later our Broadband was cut off!
Later the next week, a Letter from Opton Telecom arrives looking like it had been photocopied in bulk in a back office by a gibbon, the addressee's name on the letter was that of a person that had lived at our property nearly 20 years ago. It seems obvious that the Goons at Opton just trawl the 'phone book and behave like odious, devious Cuckoos taking over peoples Contracts and hope it's not noticed.
As soon as we realised what had gone on we contacted Opton but their 'telephone assistants' are highly trained at using weasel words to excuse their underhand tactics. They have actually slipped up very badly by suggesting that they will be writing eMails to the Current Broadband Contract holder with our information that would be in total breach of the Telecommunications Act and Data protection Act.
When I spoke with them on the 'phone I could only visualise a nest of rats.
22 February 2021
Unprompted review
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