Opus Virtual Offices Reviews 269

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional setup, reliable service, and smooth onboarding process, highlighting the overall positive experience. Many people appreciate the helpful and knowledgeable staff, noting their professionalism and dedication in resolving issues quickly and efficiently. The customer service is frequently described as exceptional, with quick response times and a proactive approach to client needs. However, some customers also noted issues with the location services, specifically regarding mail forwarding and bank acceptance of the provided addresses. A few other people also felt that the service was not transparent about certain limitations, leading to unexpected disruptions and costs for their businesses.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent support, reliability, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their reliability, kindness, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing the support provided as... See more

User experience

Clients share positive opinions on user experience, describing it as a worry-free, hassle-free, and smooth... See more

Location

People report ambiguous experiences with location, with some customers finding the addresses professional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’d give opus virtual 4 out of 5 stars. My experience has been solid overall professional setup, reliable service, and a smooth onboarding process. There’s a little room for improvement in certain are... See more

Company replied

Rated 5 out of 5 stars

I am new to Opus. Introduced through @itscoachk who specializes in Grant Funding Education where her community learns the process of how to access Grant Funding. This is where I found Opus because she... See more

Company replied

Rated 5 out of 5 stars

It was really smooth and effortless. The ladies I spoke to from the office in Florida, were super helpful. They made a very stressless stress, free and painless, any issues I had, we're handled very,... See more

Company replied

Rated 5 out of 5 stars

I needed text messaging added to my existing number. I called Opus VO and got Samantha on the phone, and she was very kind, polite and knew exactly how to help me. She patiently talked me through how... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

269 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thank you.I'm greatly satisfied.

Thank you.I'm greatly satisfied.
With you surfaces, it is a top match. Thanks again.

18 June 2025
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Reply from Opus Virtual Offices

Hello! Thank you for your fantastic review! We are thrilled to hear how happy you are with your services! We do everything we can to ensure a smooth activation process for you. We're here to do the bulk of the work for you! If you ever need anything, please do not hesitate to reach us at (888) 898-9868.

Rated 4 out of 5 stars

Smooth transition.

Smooth transition.

25 June 2025
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Reply from Opus Virtual Offices

Hello! Thank you for your gracious review! We're so glad to hear that joining OpusVO has been easy and beneficial for you! We do everything we can to make sure that your onboarding process with us is as easy as possible! We do have a 24-hour activation setup process. We get your business mailing address, your live call answering receptionist, your phone and fax number along with their voicemail box set up all with in 24 business hours! We appreciate you for trusting us with providing you with the services to run your all-inclusive office solution and business!

Rated 5 out of 5 stars

Ease of setting up my office.

Ease of setting up my office.

18 June 2025
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Reply from Opus Virtual Offices

Hi! Thank you for the wonderful review! We are so happy to hear that setting up your office was a breeze! We do have a 24-hr set up activation time frame from when you sign up! We get your business mailing address, phone and fax number, and live call receptionist prepared within just 24 hours! We appreciate your kind words, and your business with us!

Rated 4 out of 5 stars

Professional Experience

I’d give opus virtual 4 out of 5 stars. My experience has been solid overall professional setup, reliable service, and a smooth onboarding process. There’s a little room for improvement in certain areas like interface or response time, but overall, it’s a great option if you’re looking for a dependable virtual office provider.

24 June 2025
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Reply from Opus Virtual Offices

Hello there! Thank you for the great review! We are so glad to hear that you're enjoying your services with us, and the set-up process was a breeze! As we do have a large number of you that we are helping every day, we do all that we can to give you the best customer service possible, and that includes timely responses. We appreciate your feedback and your business! If you ever need anything, please don't hesitate to give us a call at (888) 898-9868.

Rated 5 out of 5 stars

Opus is a great asset for any business…a physical address changes how your company is viewed starting off.

Opus is a great asset for any business thanks for providing top notch care.

23 June 2025
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Reply from Opus Virtual Offices

Hello! Thank you for the wonderful review! We're thrilled to hear that you've received top notch service and that working with us has been a great help to expanding your business! We appreciate your feedback and your business!

Rated 5 out of 5 stars

I am setup and everything is great so…

I am setup and everything is great so far. Stay tuned.

17 June 2025
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Reply from Opus Virtual Offices

Hello there! We are so happy to hear about your quick and easy setup! We do have 24-hr activation setup and do everything we can to get your all-inclusive office solution up and running as quickly as possible! If you ever need any further assistance with anything, please do not hesitate to reach to us at (888) 898-9868.

Rated 1 out of 5 stars

My Bank did not accept the address

My Bank did not accept the address, so it proved useless to engage your service.

17 June 2025
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Reply from Opus Virtual Offices

Thank you for sharing your feedback. We’re sorry to hear that you had difficulties with your bank. Over the past 15 years, we’ve had thousands of satisfied customers who have used this address successfully as their business address for banks and other financial institutions. We are not sure why your particular bank rejected your application and have tried to reach out to you to offer our assistance in resolving this issue. It is my understanding that we have been unable to reach you by phone thus far. If you would like our assistance, please do not hesitate to call us back. Your satisfaction is important to us, and we are committed to working together to better understand the circumstances surrounding your particular situation, so that we can help you to resolve this matter.

Rated 5 out of 5 stars

I am new to Opus

I am new to Opus. Introduced through @itscoachk who specializes in Grant Funding Education where her community learns the process of how to access Grant Funding. This is where I found Opus because she also is huge on the infrastructure within building business. Opus was word directly in her #skool community. Thank You for working with me Opus. Your Professionalism is everything.

19 May 2025
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Reply from Opus Virtual Offices

Hello! Thank you for the magnificent review! We are so happy to hear that our services are aiding in the presentation of your business and joining us is helping you create the infrastructure within building your business! We give you top-notch customer service, 8 services for just $99 a month, and we only require a 3-month contract! We appreciate your feedback and your business!

Rated 5 out of 5 stars

I’ve been with opus for a very short…

I’ve been with opus for a very short time, but thus far they seem to be very customer oriented and very helpful

17 June 2025
Unprompted review
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Reply from Opus Virtual Offices

Hello! We appreciate your wonderful review! Yes, we do everything we can to provide you with all the services you need to run your small business with ease! We're thrilled to hear that our customer support team has been very helpful for you! We're here to support and assist you with anything you may need. You can always reach us at (888)898-9868.

Rated 5 out of 5 stars
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Reply from Opus Virtual Offices

Hello there! Thank you for your gracious review! We are happy to know that you had an easy set-up process, and our customer support team was of great assistance to you! One of our top priorities are providing excellent customer service to our customers, amongst bringing great amenities and services for your use. We appreciate your feedback!

Rated 5 out of 5 stars

Last week by accident

Last week by accident, I made a one star rating when it should’ve been a five star rating. Sorry for the mishaps. I highly recommend this service.

9 June 2025
Unprompted review
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Reply from Opus Virtual Offices

Hello! Thank you for the excellent review! We love hearing how efficient your set-up process was working with our team! We do have a 24-hour activation set-up process which includes setting up your live call receptionist, your business address, your phone number, your extensions, your voicemail boxes, etc. We do everything we can to create more convenience for you! We appreciate your feedback, and if you ever need assistance with anything regarding your location, please don't hesitate to reach us at (888)898-9868.

Rated 5 out of 5 stars

Very professional and kind

Very professional and kind

27 May 2025
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Reply from Opus Virtual Offices

Hello! Thank you for the amazing review! We are so excited to hear that you've received kind and professional customer service from our team! We prioritize giving our clients top notch service.
thank you for your feedback!

Rated 1 out of 5 stars

this went really fast

this went really fast. great job

19 May 2025
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Reply from Opus Virtual Offices

Hi there! Thank you for updating your original review! https://www.trustpilot.com/reviews/685094d779ad7a85a3a60400

Rated 5 out of 5 stars

Customer service representative pricing…

Customer service representative pricing the amenities that they give with their services is excellent

23 May 2025
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Reply from Opus Virtual Offices

Hello! Thank you for your feedback and the wonderful review! We are so happy to hear that our customer support team was able to give you clear detailed answers about the many features and amenities we provide. Aside from the 6 features that come with your business address for the base price of $99 a month, we also provide services and features like acquiring a Toll-free number, Call recording, Call out and texting for an additional $10 a month. We also can add more extensions and voicemail boxes for an additional $25 a month. At OpusVO we do all that we can to offer you as much as possible in one place at the best prices!

Rated 5 out of 5 stars

Five Star Rating

Five Star Rating. Quick process to setup virtual office location and it is a prestigious location.

27 May 2025
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Reply from Opus Virtual Offices

Hello! Thank you for the fantastic review! Yes, we do have a 24-hour activation set-up process. We're so glad you were pleased with the quick and efficient set-up of your account and the amazing office location! One of our main priorities is making things as easy as possible for our customers. Our offices are in pristine locations with beautiful prestigious offices, some of them coming with wonderful amenities to use. We appreciate your feedback, and if you ever need any further assistance with anything call us at (888) 898-9868!

Rated 4 out of 5 stars

I enjoyed the follow up as well as the…

I enjoyed the follow up as well as the initial conversation which they were able to answer my question. Thanks Stripe.

23 May 2025
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Reply from Opus Virtual Offices

Hello there! Thank you for the lovely review! We are so glad to hear that our customer support team was attentive in assisting you! Our top priority is providing our customers with the best customer service experience possible. If you ever need any further assistance, don't hesitate to give us a call at (888) 898-9868!

Rated 5 out of 5 stars

First month

First month. Great thus far.

19 May 2025
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Reply from Opus Virtual Offices

Hello! Thank you for the great review! We are so happy to hear that you're a new client, and a pleased client at that! We hope you continue to enjoy your all-inclusive business address and all of the wonderful features it comes with. If you ever need any further assistance don't hesitate to give us a call at (888)898-9868.

Rated 5 out of 5 stars

They get you set up quickly and are…

They get you set up quickly and are very professional

18 May 2025
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Reply from Opus Virtual Offices

Hi there! Thank you for the great review and 5-star rating! Yes, we do indeed activate our clients' accounts within 24 hours! Our team is always working to deliver efficient, reliable, and professional service for our clientele! We are so happy to hear that your experience with us so far has been pleasant.

Rated 5 out of 5 stars

Signing up and getting everything was quick and simple

Signing up and getting everything was simple and quick. I was able to get my contact information out to my friends and family as well as business contacts quickly.

24 April 2025
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Reply from Opus Virtual Offices

Thank you for your feedback and the amazing review! It's so nice to hear that your set-up was efficient! We do activate your services within 2 business days of you signing up with us. Leave the hard work for us! We set up your business mail address, professional live receptionist, your business phone and fax number, along with 2 voicemail boxes, call transferring all over the world, and more! Once we are done with setting up your mailing address and your account with us, we give you a call and send an email out to you notifying you that you're all set up! Easy as can be!

Rated 5 out of 5 stars

Amazing

Opus Virtual Office is very user friendly. Staff is very professional and knowledgeable providing amazing service.

23 April 2025
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Reply from Opus Virtual Offices

We appreciate your business and your wonderful review of our services! Here at OpusVO we want to ensure that we are the best at what we do. Amongst the amazing features that come with your all-inclusive professional business address for just $99 a month, we also are adamant on giving our clientele the best customer service possible!

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