Orbea Reviews 2,304

Reply from Orbea

Apr 14, 2026

Thank you very much for sharing your experience with us, Jeff!

It is a pleasure to hear that you are already enjoying your new Rise LT M10.

We are delighted to know that Ben and the entire team at Fontaine provided you with such a professional setup and great service. At Orbea, we take great pride in our network of dealers, as they are the experts who ensure that the cutting-edge technology of our mountain bikes is perfectly tuned for the rider from the very first pedal stroke.

We are confident that your Rise LT will offer you incredible moments on the trails. Should you ever need assistance with your bicycle or any technical support in the future, please do not hesitate to visit your official dealer again.

Enjoy your rides!

Reply from Orbea

Apr 14, 2026

Thank you so much for your feedback and welcome to the Orbea family, Grzegorz!

We are thrilled to hear that you are loving your new Orbea Terra M31eTEAM. This model is a true benchmark in the carbon gravel bike category, specifically engineered to provide the perfect balance of stiffness and comfort across any terrain. The inclusion of the electronic drivetrain ensures seamless performance, making it one of the most versatile gravel bikes available for riders seeking top-tier technology.

We hope every ride on your new Orbea bicycle turns into an incredible adventure. Should you ever need technical support or wish to explore further upgrades, your local dealer in Poland and our official after-sales service are always here to help.

See you out on the trails!

Reply from Orbea

Apr 14, 2026

Thank you very much for your kind words and for choosing Orbea, Andres!

We are delighted to hear that you are very happy with your new Orbea Urrun 30 and the assistance received in Malta. The Urrun is designed to be a highly capable hardtail e-bike, featuring a seamless integration of motor and battery that provides a natural riding sensation for exploring any trail. It is great to know that both the product and our customer service met your expectations, as we strive to offer a premium experience to all our riders.

We hope you enjoy many great adventures on your new electric mountain bike. Please remember that for any future maintenance or support, your local dealer and our after-sales service team are always ready to assist you.

Enjoy the rides!

Reply from Orbea

Apr 13, 2026

Thank you so much for sharing your experience with us, Matt!

It is truly an honor to know that Orbea has become such a central part of your household, now with three of our models in your collection.

There is nothing quite like the feeling of riding a bike that reflects your personal style. Through our MyO programme, we aim to provide exactly that: experience one off builds where every detail is tailored to the rider. Seeing your passion for the Terra and your Orca Aero highlights why we strive for that top-drawer build quality; we want every customer to feel they own a special one of a kind machine.

We hope you enjoy many miles on your new Terra M30TEAM. As for that Orca for the hills, we certainly agree it would be the perfect lightweight companion to complete your quiver! Should you need any support or advice on your next custom project, let us know and we will assist you.
Ride on!

Reply from Orbea

Apr 13, 2026

Nous vous remercions chaleureusement d'avoir pris le temps de partager votre avis, Sidali!

C'est un véritable plaisir de lire que vous avez apprécié l'expérience de personnalisation MyO. Concevoir une machine unique, à son image, est au cœur de notre philosophie chez Orbea. Votre nouvelle Terra M31eTEAM MyO n'est pas seulement un vélo de gravel performant, c'est une pièce exclusive qui reflète votre passion pour l'aventure et le design. Ce modèle, reconnu pour sa polyvalence et sa légèreté, est le compagnon idéal pour explorer de nouveaux horizons avec style.

Nous vous souhaitons de superbes sorties au guidon de votre création. Si vous avez la moindre question concernant l'entretien ou votre service postvente, n'hésitez pas à vous rapprocher de votre revendeur officiel Orbea pour bénéficier de l'expertise de nos techniciens.

Reply from Orbea

Apr 9, 2026

Thank you very much for your feedback, Matt!
We are delighted to hear that you received first class service from the team at Ciclos Boyer during the purchase of your new Rise LT M10.

At Orbea, we believe that the expertise and dedication of our official dealers are just as important as the technology in our bikes. Knowing that you felt well supported by them is a great satisfaction for us. We are confident that your new Rise LT will provide you with an incredible riding experience.

Enjoy the trails and thank you for being part of the Orbea family.

Reply from Orbea

Apr 9, 2026

Thank you very much for sharing your experience, Yvonne!

We are thrilled to hear that your new Orca M30i has proven to be the best value for your budget after comparing several options in the market.

At Orbea, we work hard to ensure that our road bike range offers cutting-edge technology and a superior ride quality that adapts perfectly to different body structures. It is great to know that the professional team at Moment Bicycles provided you with a high-quality bike fit and a seamless setup process. Choosing a performance bicycle with electronic shifting like the M30i ensures you get more premium features and reliability for your investment.

We are proud to provide a quality bike that stands out for its design and engineering. Thank you for trusting our brand and our official dealer network for your cycling journey. Enjoy every mile on your new Orca.

Reply from Orbea

Apr 8, 2026

Thank you very much for your loyalty to Orbea and for sharing your experience with us, Kevin!
It is fantastic to hear that you are already enjoying your new Terra M30 Team 2026; it is a bike designed to offer great sensations from the very first ride.
Regarding the noises you mentioned in the bottom bracket and steering of your Oiz H20, we want to ensure you continue to enjoy your rides without any concerns. We recommend that you contact your official Orbea dealer as soon as possible. They have the technical expertise to inspect these components and, if necessary, they can open a service claim to find the best solution for you.
We are delighted to have you as part of the Orbea family with two such iconic models.
Enjoy your rides!

Reply from Orbea

Apr 7, 2026

Thank you very much for your kind review and for choosing the Orbea Vibe H30 for your rides in Australia!
We are delighted to hear that you are enjoying both the product and the service experience. The Vibe is designed specifically for those who value urban elegance combined with a lightweight, integrated feel, making it the perfect companion for city commuting and beyond. It is great to know that our commitment to quality and service is resonating with you.
We wish you many wonderful miles on your new bike.

Reply from Orbea

Mar 30, 2026

Thank you for your loyalty as an Orbea rider and for your meticulous eye regarding our technical specifications, Darren.
We truly value customers who share our passion for the precision of every component.

I would like to clarify that our official product information for the Urrun 10 is indeed correct and updated, specifying the integration of the Shimano EP6 motor. This power unit has been carefully selected for this model to offer an optimized balance of performance and efficiency. We understand that during transition periods between model years or when browsing through different global digital assets, some visual materials might still reference previous configurations like the EP8, which can lead to confusion.

We are currently reviewing all our descriptive content and visual galleries to ensure that every detail reflects the high standards of our current line-up. Your feedback is essential to maintaining the excellence of our presence.

Reply from Orbea

Mar 24, 2026

Dear Andrew,

We are truly sorry to hear about the delays you have experienced with your order, and we fully understand your frustration. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience caused.

We would very much like to look into your case in detail and do our best to help. Could you please reach out to us at online.uk@orbea.com with your order number so that our team can investigate the situation and provide you with a proper update as soon as possible?

Thank you for your patience, and we hope to have the opportunity to turn this experience around for you.

The Orbea Customer Care Team

Reply from Orbea

Mar 23, 2026

Thank you so much for your review, Stephen, and for choosing Orbea! We are glad to hear that your Alma M40 represents great value and that you are enjoying the bike overall. We appreciate your honest feedback regarding some of the components, as it helps us continuously improve our offering. Should you wish to upgrade any parts, we would recommend visiting your nearest authorized Orbea dealer, who will be happy to advise you on the best options. We wish you many great rides on your Alma M40, and please know you can always count on us!

The Orbea Customer Care Team

Reply from Orbea

Mar 16, 2026

Thank you so much for your wonderful review, David, and for choosing Orbea! We are thrilled to hear that your Kemen Tour 30 is the perfect match for your touring adventures and that it lives up to your expectations. That is exactly what we aim for with every bike we design. We wish you many memorable rides on your Kemen Tour 30, and please know you can always count on us!

The Orbea Customer Care Team

Reply from Orbea

Mar 13, 2026

Thank you for sharing your experience, Albin. It is a pleasure to hear that you are enjoying the high quality and performance of your new Rallon.
Choosing a Rallon M-LTD is a statement of intent, and we are thrilled that you took advantage of our MyO program to create a truly unique machine. At Orbea, we believe that every rider deserves a bike that reflects their personal style and technical needs. It is also rewarding to know that the team at Kristianstad Bike Center provided the fantastic support we strive for; having a dedicated local dealer and expert after-sales service is essential to getting the most out of such a high-end enduro bike.
We wish you many incredible rides and adrenaline-filled descents with your new custom build. Please remember that for any future adjustments or maintenance, your official dealer remains your primary point of contact to keep your bike performing at its best.

Reply from Orbea

Mar 12, 2026

Thank you very much for sharing your initial impressions, Mads!
We are delighted to hear that you are enjoying your new Orbea gravel bike.
The Terra H30 is specifically engineered to offer the perfect balance of comfort and performance, making it the ideal companion for exploring the diverse terrains of Denmark. We are confident that its reliability and design will provide you with many exceptional miles of adventure. Please remember that our official network of retailers is always at your disposal to ensure your bicycle receives the highest standard of technical support.
We wish you many wonderful journeys on your new Terra.

Reply from Orbea

Mar 12, 2026

Thank you so much for sharing your experience with us, Cedar!
We are thrilled to hear that the ordering process for your new Rallon was seamless and efficient.
At Orbea, we believe that the soul of cycling lives in the local bike shop. We deeply appreciate your support for your local dealer; their expertise ensures your enduro machine is perfectly tuned for the trails. We are proud to work with partners who share our passion for high-performance cycling and exceptional service.
Enjoy every descent on your Rallon!

Reply from Orbea

Mar 10, 2026

Thank you very much for sharing your experience, ruud!
We are thrilled to hear that you are enjoying your new Denna M20 and that our service met your expectations.
At Orbea, we designed the Denna to be the perfect electric gravel companion, balancing lightweight performance with the power to explore further on any surface. Knowing that both the bike and the support provided have hit the mark is the best reward for our team. We are confident that your Denna will continue to provide a premium riding experience on every adventure.

Reply from Orbea

Mar 10, 2026

Thank you very much for your feedback and for choosing Orbea, Tsvetomir!
It is a true pleasure to hear that your new Oiz M10 is the dream bike you were looking for.
We have designed the Oiz to be the ultimate cross-country machine, balancing a lightweight carbon frame with incredible efficiency, and knowing that it has met your expectations is the best reward for our team. We are confident that this bike will help you push your limits on every trail.
We wish you many fast and exciting rides in Bulgaria. If you ever need any assistance or a professional tune-up to keep your performance at its peak, your official Orbea dealer is always ready to provide you with the best service.

Reply from Orbea

Mar 9, 2026

Thank you so much for sharing your experience with us, Garth!
It is fantastic to hear that you are happy with the service and that our staff could help you build the perfect DH bike for your local trails. The Rallon is engineered to push limits, and knowing it has been tailored specifically for your riding area is exactly what we strive for. We take great pride in listening to our riders to ensure every build meets their specific needs and expectations.
We wish you many adrenaline-filled descents and incredible sessions on the mountains. Remember that for any future fine-tuning or specialized maintenance, your official Orbea dealer is always there to provide the expert after-sales service you need to keep your bike performing at its peak.

Reply from Orbea

Mar 9, 2026

Thank you so much for sharing your feedback with us, Manuel!
It is fantastic to hear that you are enjoying your new MX 29 M50. We take great pride in designing bikes that offer reliability and performance on every trail, and knowing that you consider it an excellent bike is the best reward for our team. The MX series is built for fun and durability, and we are sure it will be a great companion for your upcoming adventures.
We wish you many great rides ahead. For any future tuning or maintenance to keep your bike performing at its best, your official Orbea dealer is always ready to provide the professional after-sales service you deserve.