I purchased an Orbea Denna from Contender Bicycles that required setup and shipment from Utah to California. They completely set the bike up including tubeless conversion, testing the bike, and repack... See more
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I was fitted for a bike at my local bike shop, Moment Bicycles. After comparing several bike brands, it was clear that Orbea offered the best value for my budget and would be a great fit for my body s... See more
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Free customization, great partnerships with local bike shops, and everything was on time as promised once the bike was ordered. Fit and finish is on point and I'm stoked on my new Rallon Enduro!
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The bike was properly packaged and easy to install, only the front wheel and the handlebars. This is a beautiful bike with awesome components. The only issue is I needed to take the bike to a local sh... See more
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Company details
Written by the company
Driven by our passion for cycling, we develop innovative solutions that give our users the opportunity to activate their own creativity. At the same time, our cooperative is the heart and soul of our organization. We are committed to creating a fairer world where our bicycles are a catalyst for a more sustainable society. We are manufacturers at heart, and it is a point of pride to be leaders in the design, development, and personalization of bikes in the Basque Country, Spain, for riders all over the globe. Every rider is different, and our products and services should always exceed their expectations.
Contact info
Orbea S. Coop. Polígono Industrial Goitondo s/n,, 48269, MALLABIA, Spain
- 943171950
- online.eu@orbea.com
- www.orbea.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Rise SL M20
Edge Cycling in UAE is a great company and fully involved with offroad riding. Getting the bike from them was an excellent experience.
The Rise SL M20 is fantastic bike with solid feedback while on the trail. Easy to move around, handling bumps and descends. Great help while climbing. The motor is very silent and with many options for setting it up at various levels of power and assistance. Battery life is incredible long - my is 420kw
The fork is good enough, but the shock could be a bit better. Still sufficient for my needs.
The only down point would be original brakes; two pistons' calipers are on the limit for this bike. I upgraded for 4 piston and larger rotors - it is big difference.
These are my impressions of my first two rides.
Size S
10 December 2025
Reply from Orbea
Thank you very much for taking the time to share such a comprehensive review after your first rides with your new Rise SL M20, Juan!
We are extremely pleased to read that the buying experience at Edge Cycling in the UAE was excellent. We highly value our dealers who are "fully involved with offroad riding," as you mention, as they are key to a perfect customer experience.
Regarding your Rise SL M20, your feedback is very valuable. We are happy that you are enjoying its easy handling, its ability to move around bumps and descents, and its great help while climbing. The battery life and the silence of the motor are aspects that define the Rise's Rider Synergy philosophy.
We take note of your impressions regarding the shock and, especially, the brake upgrade.
Please remember that we are here for anything you may need regarding your bike!
We hope you continue to unlock the full potential of your Rise SL M20 on the trails of Dubai!
The options to easy customize my Orca…
The options to easy customize my Orca was super easy. When I received it it looked SO good.
10 December 2025
Reply from Orbea
Thank you so much for your fantastic feedback on your new Orca M10iLTD, Mats!
We are thrilled to hear that the customization options were "super easy" for you.
We put a lot of effort into ensuring that our customization program allows you to create a bike that is not only a top performer but also aesthetically perfect. It's wonderful to know that when you received it, it looked "SO good."
Enjoy the unmatched speed and MyO style of your new Orca M10iLTD on the Swedish roads!
Great bike and service
Bought Orbea Oiz 2026 ar RC Bikeshop in Esch. Amazing bike and a great service.
12 December 2025
Reply from Orbea
Thank you for your fantastic feedback on your new Oiz M10, Igor!
We are thrilled to hear that you find it an "Amazing bike and a great service."
It is always rewarding to know that our flagship XC machine is meeting expectations. We are especially proud that your experience at RC Bikeshop in Esch was so positive. Our dealers are essential partners, and their commitment to customer service is something we highly value.
Enjoy pushing the limits on your 2026 Oiz M10!
NBD courtesy of Orbea
I bought a new bike for the first time from an authorised dealer. Since they are not in my country, for the questions I’ve had, I contacted Orbea directly. The guys answered super quickly, with helpful information, making the whole experience even better. Thanks!
11 November 2025
Reply from Orbea
Thank you so much for sharing your positive experience following the purchase of your incredible Wild M-LTD! What a fantastic NBD (New Bike Day)!
We are delighted to hear that, even though you purchased the bike through an authorized dealer outside your country, the support you received directly from the Orbea Customer Service team was exceptional. Knowing that our team answered "super quickly, with helpful information," and made the whole experience even better, is fantastic feedback for us.
We strive to ensure every customer receives top-tier support, regardless of where they are located.
Enjoy pushing the limits on your new Wild M-LTD!
I bought an Orbea Rise LT, It is brilliant!
I bought an Orbea Rise LT. My first e-bike! I am loving it. There's a lot to learn. New things to learn. The Rise is brilliant. I'm having so much fun with it. It has opened new horizons for me!
Recommended 5*
3 October 2025
Reply from Orbea
Congratulations, Steve, on the purchase of your new Orbea Rise LT H10!
We are absolutely thrilled to hear how much you are loving your first e-bike experience. It is fantastic that you find the Rise LT H10 so brilliant and that it has already opened up new horizons for your riding. That combination of fun, maneuverability, and added capability is precisely what the Rise LT is engineered to deliver. We are delighted that you highly recommend it. We wish you many memorable rides and much enjoyment as you explore all the new possibilities with your new e-MTB. Thank you for choosing Orbea.
Orbea Terra
Orbea is a brand in itself that does not need to be advertised, just enjoy their product in the bosom of nature
10 December 2025
Reply from Orbea
Congratulations, Mariusz, on the purchase of your new Orbea Terra H41 1X. We are delighted to welcome you to our community. We fully appreciate your sentiment regarding the brand and agree that the best form of recognition is simply enjoying our product in the great outdoors. The Terra H41 1X is an excellent choice that will offer you versatility and reliability on gravel roads and beyond. Thank you for your confidence in Orbea, and we wish you many satisfying and unforgettable moments spent on your new bike.
The bike shop in the Philippines
The bike shop in the Philippines, Retro MTb action which is an orbea dealer made our experience worthwile
10 December 2025
Reply from Orbea
Congratulations, Jason, on the purchase of your new Laufey H30. This is a superb selection, and we wish you countless rewarding experiences with your new bicycle.
The dedication of Retro MTb action,an esteemed Orbea dealer in the Philippines, to delivering an exemplary customer experience is highly appreciated and sets a distinguished standard within the industry. High-quality service is fundamental, and we value their contribution to making your purchase process so satisfactory and worthwhile.
We look forward to hearing about your initial rides with the Laufey H30.
Orbea experience is recommended
Orbea experience is recommended, from their MyO custom bike builder, to their customer support, who not only will answer questions, but will research and follow up to provide an accurate response. Their customer service support is above and beyond others in the industry and sets the bar for others to strive for.
9 December 2025
Reply from Orbea
Congratulations, Diego, on the purchase of your new Orbea Orca M35i. It is an honor for us that you highlight the overall "Orbea Experience" in such a positive way. We deeply value your feedback and appreciate that you recognize the effort of our team. We are especially proud to know that our MyO custom bike program provided you with an exceptional experience while configuring your unique bicycle. Furthermore, receiving your praise regarding our customer support team is very meaningful; we strive continuously to ensure that questions are not only answered, but that necessary research and follow-up are conducted to provide accurate and comprehensive responses. Your perception that our support goes above and beyond industry standards and sets the bar for others is the strongest validation of our dedication. We wish you many satisfying miles aboard your Orca M35i.
Great customer service with the shop I…
Great customer service with the shop I went through
5 December 2025
Reply from Orbea
Thank you so much for choosing the Rallon 450 D-LTD and for sharing your feedback with us!
We are absolutely thrilled to read that you had "Great customer service with the shop I went through." At Orbea, the relationship our dealers build with our riders is crucial, and we are proud to partner with professionals like the team at SQUAMISH BIKE SHOP.
We hope you enjoy pushing the limits of your Rallon D-LTD on the incredible trails in Canada.
Happy riding!
Good looking bike
5 December 2025
Reply from Orbea
Thanks a lot, Mario, for choosing the Orca M30!
We’re glad to hear you like how it looks — the Orca’s clean, elegant design is meant to be just as appealing as its performance on the road.
Enjoy every ride, and if you ever need anything, we’re always here to help!
Wishes comes true if you buy an Orbea
To have a bike in the range that meets my needs, sleek design and excellent finish. Also, the user-friendly site of Orbea, where after signing up and then registering the product, an exploded view of the bike is displayed. Great, So for now only good experiences!!
4 December 2025
Reply from Orbea
Thanks a lot, Benno, for choosing the Orca M30
We’re really happy to hear that the bike fits your needs so well and that you appreciate its sleek design and excellent finish. It’s also great to know that you’re finding our website and product registration useful — features like the exploded view are there precisely to make the ownership experience clearer and more user-friendly.
Enjoy every ride on your Orca, and we’re glad that your experiences with Orbea have been so positive so far. If you ever need anything, we’re here for you.
The bike seller was patient & good to…
The bike seller was patient & good to explain the aspect of the bicycle.
1 December 2025
Reply from Orbea
Thank you very much for sharing your positive experience with us, Roland, and particularly with the team at SA SPORT SDN BHD in Selangor, following the purchase of your Orca M30i.
It is very rewarding to know that our dealer demonstrated the necessary patience and dedication to explain all aspects of your new bicycle. For Orbea, it is essential that every cyclist not only purchases a bike but also thoroughly understands its performance and features.
We hope you enjoy every mile on your Orca M30i! Should you have any future questions about your bike, please do not hesitate to contact Orbea.
Happy riding!
The parts are available for the bike I…
The parts are available for the bike I order. I love the quality of their frame. Giving it an extra layer of detail making my aluminum frame look like carbon. I already love going to Spain. Now I found out they make great bikes too. Hala Madrid!
2 December 2025
Reply from Orbea
Thank you so much for taking the time to share your fantastic feedback following the purchase of your Rise H20, Ian!
We are thrilled to hear that the parts were available and that you are already appreciating the quality of the frame. Our engineering team works hard to ensure that even our aluminum frames, like the one on your Rise H20, receive an "extra layer of detail" to provide durability, lightweight performance, and an aesthetic appeal that rivals carbon.
It's wonderful to know you already enjoy visiting Spain, and now you know we also make great bikes here! We aim to bring that Spanish passion for cycling innovation right to your trails in the USA.
We wish you countless exciting rides with your new Rise H20!
It is a very nice bike and it is in…
It is a very nice bike and it is in perfect condition !
4 December 2025
Reply from Orbea
Thank you very much for sharing your feedback following the purchase of your Rallon D-LTD!
We are delighted to hear that you find it a "very nice bike" and that it arrived in "perfect condition". The Rallon D-LTD is our flagship enduro machine, built for maximum performance and durability on the toughest trails.
We wish you many thrilling rides and adventures in Canada with your Rallon!
Bought the bike from Bikers Edge in…
Bought the bike from Bikers Edge in Kaysville, Utah. Zach and Stephan are very knowledgeable about the product and got me all taken care of 10/10 would recommend.
3 December 2025
Reply from Orbea
Thank you so much for your feedback, Nic and congratulations on your new Wild H20!
We’re really glad to hear that your experience at Bikers Edge in Kaysville was so positive. Zach and Stephan clearly took great care of you, and it means a lot to us to know that our retailers represent the Orbea spirit so well.
Enjoy every ride on your Wild — it’s a bike built for big adventures — and if you ever need anything, our team is always here to help.
Orbea Terra
This is a very comfortable bike that can run Schwalbe G-one RS Pro 50c tires for a smooth fast ride
1 December 2025
Reply from Orbea
Thanks a lot, Jeff!
Great to hear you're enjoying your new Terra H40 — it really shines when paired with big-volume tires like the Schwalbe G-One RS Pro 50c, giving that smooth, fast and confident ride you’re describing.
We really appreciate you choosing Orbea, and if you ever need anything, we’re right here for you. Enjoy every mile!
Bought an Orbea emtb for my wife
Bought an Orbea emtb for my wife. She is super thrilled. Everything working out of the box as to say. Thanks to Westwood cycles for supplying this top bike!
17 November 2025
Reply from Orbea
Thanks a lot, Robert!
We’re delighted to hear that your wife is super thrilled with her new Wild H20 — that’s exactly the feeling we hope to deliver with every bike.
And of course, a big shout-out to Westwood Cycles for their great work preparing and supplying the bike. Having dealers who care and set up the bikes properly makes all the difference.
We wish you both many great rides ahead!
My orbea program
5 weeks from submitting order to receiving the bike. Can't fault that from the my orbea ordering system ordered on 20th October. Bike came to me on 28th november
28 November 2025
Reply from Orbea
Thank you so much, Richard, for choosing the Wild M-LTD!
We’re really glad to hear that your MyO order went smoothly and that the bike reached you in just five weeks — that’s exactly the kind of experience we work hard to deliver.
Enjoy every ride on your new Wild, and if you need anything at all, we’re always here to help.
Great bikes made by Orbea
Hi.
Only good words for the orbea manufacturer team.
Quality Products - Orbea Oiz AXS 2025
- Great product - great finish , attention to detalis.
- And to Customer service only good words they have a very fast response
28 November 2025
Unprompted review
Reply from Orbea
Thank you so much for your kind words and for choosing the Orbea Oiz AXS 2025!
It’s wonderful to hear that you’re impressed with the quality, finish and attention to detail of the bike. We put a lot of care into every part of the process, so feedback like yours really means a lot to the whole team.
And thank you especially for highlighting our customer service — we work hard to respond quickly and support our riders whenever they need us. Knowing that you’ve felt that care is truly rewarding.
Enjoy every ride on your Oiz, and if you ever need anything, we’re always here for you!
I love this bike
I love this bike, super nervous as I like, comfortable nothing to say except that it is top after 200kms in a week of experience.
21 November 2025
Reply from Orbea
Thanks a lot, Jerome, for choosing the Terra M30 TEAM!
Great to hear that after a full week and 200 km, the bike feels exactly how you like it — lively, comfortable and simply top. Terra is built to deliver that perfect balance between reactivity and long-distance comfort, so it’s fantastic to know it’s hitting the mark for you.
Enjoy every ride, and if you ever need anything, we’re here for you!
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