I purchased an Orbea Denna from Contender Bicycles that required setup and shipment from Utah to California. They completely set the bike up including tubeless conversion, testing the bike, and repack... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I purchased an Orbea Denna from Contender Bicycles that required setup and shipment from Utah to California. They completely set the bike up including tubeless conversion, testing the bike, and repack... See more
Company replied
I was fitted for a bike at my local bike shop, Moment Bicycles. After comparing several bike brands, it was clear that Orbea offered the best value for my budget and would be a great fit for my body s... See more
Company replied
Free customization, great partnerships with local bike shops, and everything was on time as promised once the bike was ordered. Fit and finish is on point and I'm stoked on my new Rallon Enduro!
Company replied
The bike was properly packaged and easy to install, only the front wheel and the handlebars. This is a beautiful bike with awesome components. The only issue is I needed to take the bike to a local sh... See more
Company replied
Driven by our passion for cycling, we develop innovative solutions that give our users the opportunity to activate their own creativity. At the same time, our cooperative is the heart and soul of our organization. We are committed to creating a fairer world where our bicycles are a catalyst for a more sustainable society. We are manufacturers at heart, and it is a point of pride to be leaders in the design, development, and personalization of bikes in the Basque Country, Spain, for riders all over the globe. Every rider is different, and our products and services should always exceed their expectations.
Orbea S. Coop. Polígono Industrial Goitondo s/n,, 48269, MALLABIA, Spain
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very progressive ideas and excellent quality products. Overall super satisfied until now.

Reply from Orbea
Thanks.
This is my 4th top model of ORBEA OIZ...
Big thanks to this...
Have you a Orbea jersey for me?
Special thanks, Manuek Fletko.

Reply from Orbea
I would of given 5 stars but for the Saddle and to have some instructions for downloads.

Reply from Orbea
I selected the Orbea Alma after a thorough search that included web information, conversations with friends and, importantly, a discussion with a superb local dealer, I found this bike to be the best choice for a well-equipped, lightweight, and solid hardtail in my price range. The owner and staff at The Bike Lab in Plum, PA, were super helpful with selection, ordering, and tracking delivery. The unique design and solid construction of this bike has exceeded expectations.

Reply from Orbea
Bike arrived and was easy to do final assembly. Only difficulties were getting the info to "program" the Shimano EBike system and not providing a digital "computer" for the bike (but realize this would be an additional expense). The bike rides great. Excellent suspension and handling. Very pleased with the performance.

Reply from Orbea
We are early into our bike experience, but so far the bike is amazing and the service we’ve received fantastic. Great to have a company that cares about its product.

Reply from Orbea
Great experience, great product, purchased from a really good retailer who was very knowledgeable and very helpful. Great warranty offering from yourselves

Reply from Orbea
I really like the frame-set outstanding geometry and the professional glossy paint-job on it.
Outside on trails, with a bit of sunshine the bike looks even better than I have seen it in pictures and bike magazine reviews.
Other plus is the chunky ESIGrip on the nice carbon handlebar - exactly what I've used on other MTBs.

Reply from Orbea
Can’t be happier with this bike! Light and fast on flat, open, flow trails and tight rocky single track. Excellent, easy purchase and immediately happy with the Orbea Rise!

Reply from Orbea
Beautiful bike, runs and rides perfectly, bike shop did an excellent setup

Reply from Orbea
Excellent bike I bought a muga which is definitely an all in one bike great battery range too .would definitely recommend one 🚴♀️👍

Reply from Orbea
I was very impressed!
The ORBEA ORCA glides and climbs extremely well.
The bike is light, so it moves easily with little effort.
As for hill climbing, this bike makes it easy to climb mountain passes that previously required a lot of effort.
I chose wine red for the body color.
It's cool and stylish.

Reply from Orbea

Reply from Orbea
lets not get ahead of yourselfs here guys ,, the bike is brand new ,, how can i say anything about it , i dont know if its going to stand the test of time . im sure it will.

Reply from Orbea
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.