Outletmoto.eu Srl Reviews 1,391

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

A large number of items are available and the website is very simple to navigate. I'm enthusiastic about the jacket just purchased and also the size description is accurate. The shipment was fast and... See more

Rated 5 out of 5 stars

Super Shop i have get the parcel after 10 Days and the price war on blackfriday really good i have saved over 100€. i can't tell something bad about the shop.thank you very much i will defentley ord... See more

Rated 5 out of 5 stars

Reading lots of negative reviews I was quite concerned but still ordered myself Scorpion Exo-R1 Carbon as it was 40% cheaper than in other places. What a bargain! It arrived in 4 days to the Nethe... See more

Rated 5 out of 5 stars

After reading some reviews I have to share my opinion. I ordered Alpinestar Monster Jacket which regular price was 220-230£. I bought it from outletmoto.eu for 129£ including delivery. Item is in... See more

Company details

  1. Motorcycle Equipment Store

Written by the company

Siamo un punto di riferimento per migliaia di appassionati delle due ruote. Nel nostro catalogo, sempre in costante aggiornamento, composto da oltre 15.000 articoli, potrai trovare tutto quello che serve per te e la tua moto. Potrai scegliere tra l’ultimo modello, o magari un articolo della collezione dell’anno precedente, ad un prezzo incredibile.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 78% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Scammers

I bought a helmet for 100 euros, and it said it will arrive in 7 working days, but guess what ? The order never reached my home, I lost 100 euros, they don't reply to emails, I called them, they only speak Italian and when they heard that I speak in english they just hung up, Do not buy from this scammer website you will only lose your money and nerves.
Edit : I was writing you on emails on this issue, but you haven't reply. I gave full details there (email : neilasbaltutisn.b)
Edit 2.0 : Please check your emails and help with this situation

24 July 2024
Unprompted review
Outletmoto.eu Srl logo

Reply from Outletmoto.eu Srl

Greetings,
We have verified, the product you purchased has 7 working days before being shipped. In fact we are 2 days late, but she hasn't lost anything, let alone her money.
If you prefer, we will issue you a refund for the item purchased.
Let us know,
Outletmoto.eu

Rated 4 out of 5 stars

Shipping time

Shipment from Italy to France took more days than expected. Order confimed on May 23, shipped on May 28. In France, it took 2 more days and I had to change my delivery address. Not the first time I had a problem with DPD in France.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Great trustworthy shop!

This is my second order from the shop.I bought in the past a nice Revit Voltiac jacket and now a nice pair Forma Genesis boots.Both in very good prices!
The communication with the shop was excellent.Also their customer service is great!Great shop!I would buy again! Highly recommended!

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Recommended shop

I bought a Berik leather jacket at a good price. The size was smaller than expected, so I asked for an exchange.
The experience was great, with fluent communication and instructions. I was continuously informed about the order preparation, the dispatch, the acceptance of the exchange, and finally the delivery of the needed size. I can recommend for sure this shop. Although shipping cost is free, the return was very costly, due to the courier prevailing conditions in Greece. It would be nice if Outletmoto.eu arranged with a courier special rates, as some other reputable sellers do.

14 December 2023
Unprompted review
Rated 1 out of 5 stars

I ordered an AGV corsa-r helmet for…

I ordered an AGV corsa-r helmet for £500. I received the product in a huge box that was not filled with foam or at least paper. that is, the product was not packaged correctly. In the end, a broken spoiler arrived and technical support said if there were no holes in the box, then it was my fault that it was broken and they refused to replace the product or send at least another spoiler. it was a gift, so the person who received it was very upset... I don’t recommend this store, you will just waste your money and the support will refuse to help you.

p.s. for some reason I can’t add a photo of the damaged helmet to

25 October 2023
Unprompted review
Rated 1 out of 5 stars

Extremely slow shipping, no service

Extremely slow shipping, mails will lot be answered in English, translated after a few days.
The experience feels like buying in a shop from the early 2000 where mailing was a new thing.
Spend a little more and safe yourself the hazzle. This shop is just really bad!

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Outletmoto was great to order from

Outletmoto was great to order from. I am located in the United States and I received my order in less than a week. My order was placed during the Christmas holiday. I ordered a pair of size 41 Sidi Enduro boots (X-3) that are unavailable on any other US-based website, including Revzilla and RockyMountain ATV. Outletmoto got my order to me very quickly at the best price. Thanks!

30 December 2022
Unprompted review
Rated 1 out of 5 stars

Spammers

Spammers. Once you hand your details over you will start getting spam. Deal with them knowing you won’t be able to stop it

18 May 2022
Unprompted review
Rated 5 out of 5 stars

Quick service and great prices.

Found an alpinestars jacket I really wanted at about a 50% discount to stateside stores. The order process was great, and it arrived in about 9 days with international shipping. They were also quick to respond to my email with a couple questions.

27 August 2022
Unprompted review
Rated 5 out of 5 stars

As good as advertised

Reading lots of negative reviews I was quite concerned but still ordered myself Scorpion Exo-R1 Carbon as it was 40% cheaper than in other places. What a bargain! It arrived in 4 days to the Netherlands, as promised. No complaints about the content either.

Verdict: Will order again.

While you might be unfortunate to have something go wrong with your order, chances are probably still quite small. On the other hand, you can get a really good deal.

23 August 2022
Unprompted review
Rated 5 out of 5 stars

Overall good

It took a couple days before the package was sent, but from there on everything went smooth. Great products with good prices. A bit of a better translation of the information on site from italian to english would be helpful.

27 June 2022
Unprompted review

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