Outstanding Branding Reviews 

159
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

The team did a poor job of delivering the quality they promised. They provided us graphic samples of what custom collateral would look like. The real result were nowhere near the result. On top of tha... See more

Company replied

Rated 1 out of 5 stars

Order placed with excellent communication until payment was received at which point all communication ceased and order not received. Multiple follow-ups have been ignored. Do not order with them.

Rated 1 out of 5 stars

Scumbags. They were more than happy to take on a substantial order from my employers knowing full well they would never order the stock. After placing the order they proceeded to ignore all our attemp... See more

Rated 5 out of 5 stars

We ordered some branded water bottles at late notice but Outstanding Branding delivered a high quality product easily within the deadline. The ordering process was very simple & quick with friendly s... See more

Company replied

Company details

  1. Promotional items

Information provided by various external sources

A leading global Promotional Gifts & Products Company. We range from Promotional Merchandise & Mugs to Printed Promotional Products. Outstanding Branding are cost effective & very creative.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

159 reviews

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No recent history of asking for reviews

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2.4

All reviews

(159)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy with our order

Really happy with our order. The process was smooth, it took longer than we hoped, but the end product is great!

5 October 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Gergana,

Thank you for the positive feedback, we look forward to working with you again soon!

Rated 5 out of 5 stars

Ordering with Outstanding Branding is a…

Ordering with Outstanding Branding is a must for all your branding needs. Ordering our tablecloth was quick, easy, high-quality and the customer service was unrivaled.

From the moment I sent my request, I had strong email correspondence with Milo and he was very helpful.

The tablecloth arrived swiftly and myself and the whole team are VERY impressed!

Thank you Outstanding branding and we look forward to ordering again with you soon.

3 October 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Hi Rebecca,

Thank you so much for your kind words, its great to hear and i will be passing on your compliments to Milo and the team.

we look forward to working with you further in the near future.

Rated 5 out of 5 stars

Great customer service

I regularly use the services of OB and are always impressed. Great customer service and speedy response to enquiries. Would recommend

20 September 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Thank you for your feedback Rebecca and your continued support.

Rated 5 out of 5 stars

Super fast and effective service

We had a tight deadline for an event and they went above and beyond to make sure they were delivered in time

13 September 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Thank you Jeni, your feedback is invaluable

Rated 5 out of 5 stars

Fantastic

Easy to use. Very efficient. Made ordering for the first time very simple. Will use again. Highly recommended.

13 September 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Emily, thank you for your feedback and look forward to working with you again

Rated 5 out of 5 stars

Professional and friendly with a great…

Professional and friendly with a great range of products. Consistent service over a number of orders including turning one request around particularly quickly. Would highly recommend!

13 September 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Thank you for your positive feedback Sarah, we will pass this on to the team.

Rated 5 out of 5 stars

Excellent service.

Thank you for your professional and efficient service. The products were of excellent quality and Outstanding Branding pulled out all the stops to meet our tight deadline. Will definitely be using you in the future for all our promo goods needs. Thank you!

13 September 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Thank you Sarah and we are so pleased you enjoyed your OB experience. We look forward to working with you again in the future.

Rated 5 out of 5 stars

The service was very quick and everyone…

The service was very quick and everyone I dealt with was polite and very helpful. I will use again.

13 September 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Thank you Katie for your positive feedback. We will pass it on to the team.

Rated 5 out of 5 stars

Definitely would recommend Outstanding…

Definitely would recommend Outstanding Branding! Very friendly, professional good quality products and quick turn around times!!

14 August 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Thank you for your positive feedback Nicola.

Rated 5 out of 5 stars

Customer Service - Top Quality

I work with Alex Brown and I find him very efficient and a pleasure to do business with.

13 August 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Thank you very much Nadine. We will pass this feedback on to Alex.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, quick turn around and great products.
Mints and Jelly beans went down a treat in the office!

13 August 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Thank you Eve. The feedback is greatly appreciated.

Rated 5 out of 5 stars

I've truly enjoyed working with…

I've truly enjoyed working with Outstanding Branding! They are professional, easy to work with and so very quick in getting back to us.

27 July 2018
Unprompted review
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Reply from Outstanding Branding

Thank you for your feedback Lauren

Rated 4 out of 5 stars

Feedback

Nicki is great she offers first class service. The turnaround on providing quotes and order confirmations is prompt. She always offers new and innovative gifts. She understands our company which helps massively. A great account manager.

27 July 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Thank you for your positive feedback

Rated 5 out of 5 stars

High quality products

Really pleased with the quality of the products and the quick turnaround. Would definitely recommend.

24 July 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Thank you very much Nik, always great to hear.

Rated 5 out of 5 stars

My experience has always been a good…

My experience has always been a good one.

I make my initial request, my account manager confirms the description of my request to make sure all is correct and understood. I am them informed of ETAs and when merchandise arrives, my expectations have been met.

Thank you.

23 July 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Thanks for your feedback Jane. Always a pleasure working with you.

Rated 5 out of 5 stars

THE best promotional merchandise…

THE best promotional merchandise company in the UK, nothing is too much for the team at OB, they always go above and beyond to make sure I have the best promotional products for my clients!

9 July 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Appreciate the feedback Adam and will pass onto the team.

Rated 5 out of 5 stars

Efficient service from knowledgeable Account Managers...

Outstanding Branding have provided a fantastic, consistent service to us over the last 18 months. Their knowledgeable Account Managers make it easy to get the products you want, and even suggest things which may be useful. Cannot recommend highly enough!

9 July 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Thank you Will for the Feedback.

Rated 5 out of 5 stars

Great product delivered on time and…

Great product delivered on time and with no fuss. OB were great to deal with from start to finish. Highly highly recommended.

9 July 2018
Unprompted review
Outstanding Branding logo

Reply from Outstanding Branding

Thank you for your feedback Dave.

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