ownerly.com Reviews 250

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, reporting unexpected charges and difficulty understanding the true cost of services. Customers also found the subscription model problematic, often experiencing unexpected monthly fees after trial periods or due to unclear subscription terms. The pricing was a significant concern, with many feeling that the initial low cost quickly escalated to much higher, unexpected charges. Reviewers frequently encountered issues with cancellation, stating that their attempts to cancel subscriptions were often unsuccessful, leading to continued billing. Though some people found the information provided useful and accurate, a few other people also felt that the website was misleading, promising reports that were unavailable or charging for information that could be found for free elsewhere.

What people talk about most

Payment

Clients share negative opinions on payment, with many reviewers reporting unexpected and recurring charges.... See more

Subscription

Consumers find the subscription process to be negative, with many reporting unexpected monthly charges after... See more

Price

People report negative experiences with price, often citing unexpected charges and hidden fees. Many... See more

Website

Customers had ambiguous experiences with the website. Some reviewers found the information provided to be... See more

Cancellation

Customers consistently express frustration and dissatisfaction with the cancellation process. Many reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a true SCAM. Trial period $1.00 using a virtual one-time use card. Ownerly not given physical card number and a $37.99 charge attempted. Ownerly appears to use the darkweb to obtain credit ca... See more

Company replied

Rated 1 out of 5 stars

Today I paid ownerly 1.00 on the promise to deliver information on my property. Not only could they not tell me what year it was built (1919) nor could they tell me who lived in these rooms, but the... See more

Company replied

Rated 1 out of 5 stars

This is such a waste of money. I am really disappointed. I have owned many properties (homes). I found every home with the exception of one had no information available. This was a waste to me becaus... See more

Company replied

Rated 1 out of 5 stars

If I ca give minus star I would, they kept charging me for the rest of the year after the subscription ended I belive I did cancel it, but was not canceled and I was charged for a whole year without m... See more

Company replied


Company details

Written by the company

Ownerly.com helps you search homes and learn more about them. Ownerly puts home value data and insight in your hands, giving you the tools you need to help you manage your largest asset. Get insights on your home estimate and nearby property values, using the same values mortgage brokers and real estate professionals use.


Contact info

1.8

Poor

TrustScore 2 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Your business model is a total sham

Your business model is a total sham. I filled out the requested information and paid the monthly trial fee and was told that there is no report available on my property which is readily available from the county assessor for free. I would like an immediate refund of my $5. Account id 065594831
Thank you

23 March 2026
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Scott,

Thank you for taking the time to share your feedback with us.

Please know that all your successful search results are automatically saved in your recent report tab inside your account. We were able to check you recent report and it appears that there is an available report on your property search.

Please be assured that your account is now canceled and details about the refund has been sent to the email address on file.

If you need further assistance, please email us at support@Ownerly.com.

Rated 1 out of 5 stars

STAY FAR, FAR AWAY FROM THIS COMPANY!

DON'T - DO - IT!

STAY FAR AWAY FROM THIS COMPAY!

HIGHWAY ROBBERY - SENIOR CITIZENS INCLUDED!

DO NOT PURCHASE ANYTHING FROM THIS COMPANY!

20 March 2026
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Elizabeth,

Thank you for taking the time to share your feedback with us.

When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.

Can we ask you to please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

Rated 4 out of 5 stars
ownerly.com logo

Reply from ownerly.com

Hi Robert,

Thank you for taking the time to share your great feedback.

We're glad to hear that you were able to find the information you're looking for.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 5 out of 5 stars

The were great

6 March 2026
ownerly.com logo

Reply from ownerly.com

Hi Daniel,

Thank you for this 5 star review.

We're glad to hear that you were satisfied with our service.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

I was supposed to charged $1 and…

I was supposed to charged $1 and somehow was actually charged $37.99

11 March 2026
ownerly.com logo

Reply from ownerly.com

Hi Tom,

Thank you for taking the time to share your feedback with us.

We do apologize for any confusion or inconvenience.

Based on your review it appears that you have signed up for our 7 day $1.00 trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.

We were able to locate your account, the account is now canceled and details about the refund has been sent to the email address on file.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Duped

Duped, was charged for many months before I caught it, read the fine print

5 March 2026
ownerly.com logo

Reply from ownerly.com

Hi there,

Thank you for taking the time to share your feedback with us.

We completely understand your concerns regarding the account. Ownerly wants our customers to be aware of the billing prior to creating an account with us.

Prior to signing up for our 7-day trial, it is required to review and agree to the terms and conditions and privacy policy. Therefore, each customer agrees to the terms of our service which includes instructions on how to cancel the trial.

When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.

Nonetheless, please be assured that your account was canceled and you were issued a refund of $75.98. The details about the refund has been sent to the email address on file.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

I didn't know I had subscribed and they…

I didn't know I had subscribed and they stole my money for 6 months. They never gave any receipts or emails or texts. They are no better than scammers

12 September 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Dave,

Thank you for taking the time to share your feedback with us.

We completely understand your concerns regarding the account. Ownerly wants our customers to be aware of the billing prior to creating an account with us.

Prior to signing up for our 7-day trial, it is required to review and agree to the terms and conditions and privacy policy. Therefore, each customer agrees to the terms of our service which includes instructions on how to cancel the trial.

When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.

Since our service operates on a subscription model, we do not send monthly reminders about upcoming charges. All pricing and billing information is clearly stated on the signup page, which must be reviewed and accepted before creating an account.

Rest assured that your account was canceled and refunded with amount $75.98. The details about the refund has been sent to the email address on file.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

This company is terrible.

This company is terrible.. l own real estate and wanted to find out how Ownerly rated my property.., every single parcel was incorrect, the info was old l mean really old and out of date.. if you are thinking of tryinbb fb this site DON’T…. If l could have given it a negative 10….

3 March 2026
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Lisa,

Thank you for taking the time to share your feedback with us.

We're sorry to hear you ran into any inaccurate information in your reports.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

Our data partners calculate estimates off their Automated Valuation Models (AVMs), which should not be used in lieu of a specific, live, on-site appraisal. You would need to have a physical appraisal partner who would go to the property and appraise it. Ownerly data is a great point of departure, but many variables exist in home valuation and we cannot guarantee that data sources will always be fully complete, accurate or predictive of actual sales and costs.

If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

Legalized criminals

Legalized criminals. Unfortunaty our gov. allows these type websites to exist

9 March 2026
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi there,

Thank you for taking the time to share your feedback with us.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area.

Our mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.

Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for Ownerly.

If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.ownerly.com/lp/78192a/5/subscribe

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

Cancel the account.

24 February 2026
ownerly.com logo

Reply from ownerly.com

Hi James,

Thank you for reaching out.

Rest assured, the account has been canceled and no further charges will be made going forward.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars
ownerly.com logo

Reply from ownerly.com

Hi Carol,

Thank you for taking the time to share your feedback with us.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

Our data partners calculate estimates off their Automated Valuation Models (AVMs), which should not be used in lieu of a specific, live, on-site appraisal. You would need to have a physical appraisal partner who would go to the property and appraise it. Ownerly data is a great point of departure, but many variables exist in home valuation and we cannot guarantee that data sources will always be fully complete, accurate or predictive of actual sales and costs.

If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

I paid $1 for information about a…

I paid $1 for information about a property and a few days later ownerly kept trying to charge my cash app account $37.99! They have tried to charge it 8 times and 2 more times since I had them blocked! Why do they still keep trying to do this! I did not subscribe to anything!

4 January 2026
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Gary,

Thank you for taking the time to share your feedback with us.

Ownerly wants our customers to be aware of the billing prior to creating an account with us.

Prior to signing up for our 7-day trial, it is required to review and agree to the terms and conditions and privacy policy. Therefore, each customer agrees to the terms of our service which includes instructions on how to cancel the trial.

Please note that our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms.

Rest assured, the account was already canceled and you will no longer be billed moving forward.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Ownerly scam

I have no recollection of signing up but I’ve been charged monthly for 5 months. I’ve tried repeatedly to cancel and get a refund. They are quick to email back until I give them all the billing details they ask for. Then, they go silent.

4 February 2026
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Monica,

Thank you for reaching out.

Ownerly’s mission is to put professional home value data and insight in your hands.

We aim to bridge the gap to equip homeowners with the insight to make the right investment decision by putting home value data from two leading real estate analytics technologies at your fingertips to easily monitor and understand a complex industry.

I was able to review your recent contact with our email support and located your account using the additional information that you provided.

Please note that our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms. In the example provided you will see the FAQ Billing Detail section that also provides information on how to cancel the trial and instructions on how to reach us.

Please be assured that your account was canceled and were issued a total refund of $75.98. The refund was processed immediately on our end, however, please note that it may take up to 10 days for the refund to reflect on your bank statement depending on your financial institution.

We are unable to issue any further refunds on this account.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

Trying useless websites

Today I paid ownerly 1.00 on the promise to deliver information on my property.
Not only could they not tell me what year it was built (1919) nor could they tell me who lived in these rooms, but they couldn't tell me ANYTHING! NOTHING! I hereby cancel any membership, subscriptions or any affiliation with the services or rather non services associated with this company. Furthermore if you even consider taking any more currency from my account, because you obviously just wanted my credit card info.,I will sue your butt off! I can find more information in the comic books than your techs can searching the web.

11 February 2026
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Gerald,

Thank you for bringing this to our attention.

We're sorry to hear that you're having trouble locating the information you're looking for.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.

Furthermore, please be assured that your account is now canceled and you will no longer be billed moving forward.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

I’ve been trying to cancel since August 2024

I have tried to cancel multiple times since August 2024. I was notified that I must pay to cancel! When I tried to back out of the site; it sent me a message that I could save 15% off the cancelation fee. To make things worse; I was never able to obtain reliable information on any properties.

8 February 2026
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Brenda,

Thank you for bringing this to our attention.

We're sorry to hear that you're having trouble locating the information you're looking for.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.

Additionally, upon further review it appears that we did not receive a previous cancellation request from you. Do you have an email confirmation of your previous cancellation request or a reference for the cancellation if the cancellation request was made through phone or chat? We will be more than happy to investigate your prior request to cancel.

When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.

We offer multiple hassle-free ways to cancel your account. You are able to cancel online, through email or via live chat.

Furthermore, please be assured that your account is now canceled and you will not be charged moving forward.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 5 out of 5 stars

Good Experience

Easy to use, very detailed report, helped me find info on a home I was looking to purchase. User friendly web site, easy to understand report, easy to cancel when I no longer needed it.

5 December 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Timothy,

Thank you for your time leaving an awesome review.

We're glad to hear that our service was able to help you.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

Terrible website - reoccurring renewal pr and inaccurate results.

Terrible website. Does not deliver accurate results and rips off customers with the reoccurring subscription. Wish I had read a review before I purchased.

6 February 2026
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Marshall,

Thank you for reaching out.

I'm sorry to hear you ran into any inaccurate information in your reports.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

Our data partners calculate estimates off their Automated Valuation Models (AVMs), which should not be used in lieu of a specific, live, on-site appraisal. You would need to have a physical appraisal partner who would go to the property and appraise it. Ownerly data is a great point of departure, but many variables exist in home valuation and we cannot guarantee that data sources will always be fully complete, accurate or predictive of actual sales and costs.

If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.

Additionally, when signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 1 out of 5 stars

Doesn't give you the information it…

Doesn't give you the information it says it will. Looked up several properties I knew the history on. It wasn't able to provide the history on a single property.

3 December 2025
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Dr. Victor,

Thank you for taking the time to share your concerns with us.

We're sorry to hear that you're having trouble locating the information you're looking for.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If we can provide any further assistance, please feel free to email us at support@Ownerly.com.

Rated 5 out of 5 stars

Great product

Great product

26 January 2026
ownerly.com logo

Reply from ownerly.com

Hi Donna,

Thank you for your 5-star review!

We’re delighted to hear that you had a great experience with us.

If you have any questions please feel free to contact us at support@Ownerly.com.

Rated 1 out of 5 stars

I paid $1.00 to find out something and…

I paid $1.00 to find out something and was not told that they would charge me $40.36 later for a month. I didn't find out what I hoped to learn and they fraudulently charged me a monthly fee.

24 January 2026
Unprompted review
ownerly.com logo

Reply from ownerly.com

Hi Babette,

Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear that your experience didn’t meet your expectations.

When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.

If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.

Moreover, please be assured that your account was canceled and refunded. Details about the refund has been sent to the email address on file.

If you have any questions please feel free to contact us at support@Ownerly.com.

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